Search Castles in Glen Cove from CA $171

"There was only one elevator working for our floors. Huge lines and long waits. We ended up taking the stairs most of the time. We were on the 26th floor. I had my handicap parents with us so we had a van. The parking was 110$ every time you got your car out and brought back. It was horrible and this is not told to you on the website."

"The hotel location on West 48th Street and 7th Avenue was was excellent and well located for Time Square and all the tours. The hotel had a recent makeover. I was clean and tidy the room we stayed in had an excellent view of 7th Avenue and all hustle and bustle. Breakfast was fine. Simple the evening menu was nice with tasty burgers oval for a fairly reasonably priced hotel. It was really good and I would recommend staying. There would stay there again if we return to New York City in the future. "

"Very polite and helpful staff. Clean room, good facilities. Close enough to site seeing areas"

"The hotel room has a thermostat that I tried adjusting several times but the temp didn't seem to be changing--finally asked at the front desk and they said that the heat (or AC) for the entire building only comes on if the outside temperature reaches a certain temp. What year are we in? And why not either disable the thermostats in the rooms or have some signage explaining the situation, instead of trying to fool people into thinking that they're able to control the temp of their room? My room was cold and the window was drafty, had to double up on comforters to sleep. The bar was nice and the bar tender and staff were friendly, and the building is in a good location. But the building itself was not a good experience. Oh and there's no restaurant, despite Expedia listing it as having one."

"would highly repeat this stay"

"Great location, friendly staff, clean overall!"

"Great location, friendly front desk, clean room. My only negative comment would be the hotel doors close / slam quite loudly and our floor had no carpet so that sound amplified. Maybe request to be on a carpeted floor or see if they have ear plugs."

"Y"

"Overall, the stay was disappointing and did not meet expectations. The room wasn’t clean enough — there were sticky spots on the bathroom floor, which is unacceptable for a hotel of this level. The windows were dirty despite the apartment having a view, which completely ruined the experience. The curtains looked like they hadn’t been cleaned in a very long time. The hotel offers a $35 daily credit for drinks, but this feels misleading since even a single drink at the bar costs more than that. We also requested wine glasses to be brought to the room, but they were never delivered. On top of that, there were multiple additional fees added after checkout. These charges should be clearly disclosed before booking, not after the stay. Overall, the service and transparency need significant improvement."