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The Lucerne Hotel

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Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Flat-screen TV

Overview of The Lucerne Hotel

The Lucerne Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
201 W 79th St, New York, NY, 10024

Explore the area

  • Popular LocationCentral Park9 min walk
  • Popular LocationMetropolitan Museum of Art3 min drive
  • Popular LocationMount Sinai Hospital4 min drive
  • AirportNew York, NY (LGA-LaGuardia)15 min drive

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About this area

New York

The Lucerne Hotel is located in Upper West Side, a neighborhood in New York, and is in the city center and near a metro station. Madison Avenue and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park and The High Line Park. Ready for a night out? Consider St. James Theatre and Webster Hall. Guests love the hotel's central location.
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Map

What's nearby

  • Central Park - 9 min walk
  • Metropolitan Museum of Art - 3 min drive
  • Museum of Modern Art - 4 min drive
  • Rockefeller Center - 4 min drive
  • Mount Sinai Hospital - 4 min drive

Getting around

  • 79 St. Station - 2 min walk
  • New York Harlem 125th St. Station - 5 min drive
  • LaGuardia Airport (LGA) - 15 min drive

Restaurants

  • The Gin Mill — 3 min walk
  • The Meatball Shop — 3 min walk
  • Tessa — 3 min walk
  • Land Thai Kitchen — 3 min walk
  • Amsterdam Ale House — 3 min walk

About this property

The Lucerne Hotel

Romantic New York hotel in Upper West Side with restaurant
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, massage/treatment rooms, and 24-hour room service are onsite. All 202 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will have flat-screen TVs with digital channels, and other amenities include free newspapers and in-room massages.
The Lucerne Hotel offers 202 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55 per day)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 3.50-20 for adults and USD 3.50-20 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Spa services

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Hebrew
  • Spanish

Business services

  • Business center
  • Conference space

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 22.95 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.50 and USD 20 for adults, USD 3.50 and USD 20 for children (approximately)
  • Valet parking fee: USD 55 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Lucerne
Lucerne Hotel
Lucerne Hotel New York
Lucerne New York
Lucerne Hotel New York City
The Lucerne Hotel Hotel
The Lucerne Hotel New York
The Lucerne Hotel Hotel New York

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 498 out of 999 reviews
5 - Excellent 50%
Rating 4 - Good. 354 out of 999 reviews
4 - Good 35%
Rating 3 - Okay. 89 out of 999 reviews
3 - Okay 9%
Rating 2 - Poor. 34 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 24 out of 999 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities
Write a review

1/5 Terrible

Stayed 4 nights in Apr 2020

2/5 Poor

Disliked: Staff & service
Stayed 4 nights in Mar 2020

1/5 Terrible

Stayed 4 nights in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020

5/5 Excellent

Stayed 1 night in Mar 2020