Find Hotels by Westgate Resorts in Ferndale

"My son and I stayed here for our Universal vacation. I was able to buy discounted tickets to the park right on the property. Our room was clean and updated. It looked way better than the out dated photos. The pools are convenient. They have ample parking spaces and I highly recommend renting a car because the villas are driving distance from the check in building. They do offer golf cart pickup to drive you where you need to go on the resort. I didn’t like that the water park wasn’t included with the stay. It’s currently $25/pp. that’s even for children — download the app to get the loyalty discount. "

"I loved the resort. At the Dolphin restaurant the staff failed to clean about 8 tables and they chose to seat us in the mist of this. Tables were just left completely dirty, full of plates and left over food from prior guests. I took a video of the restaurant because we were in disbelieve that it was kept so filthy. I told a manager and he stated he saw the same thing, he eventually got someone to clean it but his response and the unsanitary appearance was disappointing. I showed the swan's front desk the video and expressed my disbelieve they apologized but were in shock as well."

"Me encanto todo"

"Good choice "

"Overall, was a good experience. Staff was friendly. The breakfast was included. What’s good? Just a little bit of wait time for the pancakes, but overall it was good."

"Excellent service and everything good and clean! Definitely we back!"

"Great hotel! The room was clean and comfortable."

"Great for easy access to universal studios on courtesy buses providdd. Great to have a Starbucks coffee at the hotel as well. Easy walking distance to various dining options as the food in the courtyard restaurant not that great and expensive. Pool is great and overall a great place to stay. Helpful staff and clean"

"n/a"