- Liked: Amenities
- Disliked: Cleanliness
I waited to be served at the front desk for 25 minutes to check in. Upon my arrival to my room, the toilet was very dirty with human waste in it. I called the front desk to change the room, but they wanted to send someone to look at it. Someone came and couldn't fix it, and another person came and still couldn't fix it. I was forced to wait for 1.5 hour in the room until my washroom was cleaned There was only one frustrated person at the front desk with many people waiting. The resort was great, but those small details made the difference.