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Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property
Upscale lakefront hotel near Pointe Orlando

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Aerial view
7 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Cafe

Reviews

7.8

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • Room service
    Room serviceRoom service
  • Pet-friendly
    Pet-friendlyPet-friendly

Explore the area

Map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Popular LocationSeaWorld® Orlando4 min drive
  • Popular LocationThe Wheel at ICON Park™4 min drive
  • Popular LocationOrange County Convention Center6 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)20 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

great stay! Fun little anniversary trip for me and my fiance! Would definitely recommend and come again!
Melissa
Jul. 23, 2024
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About the area

Orlando

Located on the waterfront, Westgate Lakes Resort & Spa Universal Studios Area is in an area with great shopping. Orlando International Premium Outlets and Disney Springs™ are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquatica and Universal Orlando Resort. Traveling with kids? Make time for Universal’s Volcano Bay, or check out an event or a game at ESPN Wide World of Sports. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.
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What's nearby

  • SeaWorld® Orlando - 4 min drive
  • The Wheel at ICON Park™ - 4 min drive
  • Pointe Orlando - 5 min drive
  • Aquatica - 6 min drive
  • Orange County Convention Center - 6 min drive

Getting around

  • Orlando Station - 13 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Dave & Buster's - ‬5 min drive
  • ‪WonderWorks - ‬5 min drive
  • ‪Rocks - ‬6 min drive
  • ‪Miller's I-Drive Ale House - ‬5 min drive
  • ‪Drafts Sports Bar & Grill - ‬3 min walk

About this property

Westgate Lakes Resort & Spa Universal Studios Area

Upscale family-friendly hotel near Universal CityWalk
Close to Pointe Orlando and Orange County Convention Center, Westgate Lakes Resort & Spa Universal Studios Area provides a marina, a bowling alley, and 2 poolside bars. Indulge in hydrotherapy, a deep-tissue massage, and a body wrap at the onsite spa. The on-site American cuisine family restaurant, Drafts Sports Bar & Grill, offers lunch and dinner. The gym offers fitness classes and Pilates classes; other things to do include basketball, kayaking, and volleyball. Guests can also expect to find a grocery/convenience store, a terrace and mini golf.
You'll also find perks like:
  • 7 outdoor pools and a children's pool, with a lazy river, a waterslide, and cabanas
  • Free self parking and valet parking
  • Free bicycle rentals, 2 outdoor tennis courts, and a water park (surcharge)
  • A children's club (surcharge), ATM/banking services, and a 24-hour front desk
  • Guest reviews speak highly of the family-friendly amenities, pool, and helpful staff
Room features
All 1990 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs and free infant beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, separate sitting areas, and microwaves

Languages

English, Portuguese, Spanish

Property amenities

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • 7 spa tubs
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • Highchair
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25,005 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200
  • Resort fee: USD 29.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on Aug 15, 2024 start from CA $178.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Lakes Resort & Spa Universal Studios Area pet-friendly?

Yes, Westgate Lakes Resort & Spa Universal Studios Area allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Westgate Lakes Resort & Spa Universal Studios Area?

Self parking and valet parking are free at this property.

What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Westgate Lakes Resort & Spa Universal Studios Area located?

This family-friendly Orlando hotel is located on the waterfront, within 3 mi (5 km) of Dr. P. Phillips Hospital, Aquatica and Universal Orlando Resort. Universal’s Volcano Bay and The Wheel at ICON Park™ are also within 3 mi (5 km).

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1813 out of 3827 reviews" "
Rating 8 - Good. 776 out of 3827 reviews" "
Rating 6 - Okay. 546 out of 3827 reviews" "
Rating 4 - Poor. 322 out of 3827 reviews" "
Rating 2 - Terrible. 370 out of 3827 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Javier

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The water park is not included only for owners as well as the breakfast. The little transportation yo have to pay too.
Stayed 4 nights in Jul 2024

6/10 Okay

SHOSHANA

Travelled with family and small children
Liked: Staff & service
The air conditioning in the room was horrible. Would not cool such a small room. Despite being on for 6 days and set to 65ish, the temp stayed at 75. Not great when it’s so hot out and you look to return to your room to cool down and sleep well.
Stayed 7 nights in Jul 2024

8/10 Good

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Wanda

Liked: Staff & service, property conditions & facilities
The staff was great and a lot of amenities.
Stayed 3 nights in Jul 2024

10/10 Excellent

Elvis, st john

Liked: Cleanliness, property conditions & facilities
did not like road entry
Stayed 7 nights in Jul 2024

10/10 Excellent

Zhanayah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, a lot of nearby activities in driving distance
Stayed 2 nights in Apr 2024

10/10 Excellent

KARIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!!! Shout out to Chazz and Mona for a wonderful check-in experience. My family and I will definitely be back soon.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 4 nights in Jul 2024

10/10 Excellent

Steeve

Liked: Cleanliness, amenities
Nice room
Stayed 3 nights in Jul 2024

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s like a little village. Cute property with a lot of activities and things for the kids to stay busy.
Stayed 3 nights in Jul 2024

4/10 Poor

Jeff

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The pictures of the water slides is NOT included in the resort fees. There is another $25 per person fee on top of the already expensive fee. Check in process sucked. We had to park away from the front desk in a parking garage then hike the family around the resort to find the front desk. Then waited in line for 20 mins while everyone checks in. They didn’t give me a parking pass the first time so I had to make 2 of these trips to the front desk. Noisy people all around us all night. Kids running up and down the hall. People outside the sliding glass doors.
Stayed 2 nights in Jul 2024

4/10 Poor

Khadijah

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
My experience here was horrible. Upon check in we were give keys to someone else room. Couldn’t activate the keys and had to get security. Because the rooms was occupied by someone else I had to go back to customer service to get another room. The room was clean but the rug smells very bad. There were roaches and other bugs in the room. The sofa bed had garbage on it when we pulled it out. Staff were excellent in providing what ever needed but overall this is my out place to go back. When you have a child with sensory issues and a situation like this with back and forth upon checking and the smells of the room was a tigger. For me and my family our future return to Florida will be somewhere else.
Stayed 5 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay! Fun little anniversary trip for me and my fiance! Would definitely recommend and come again!
Stayed 3 nights in Jul 2024

4/10 Poor

Ronnie

Travelled with family
Liked: Cleanliness, staff & service
Too many people there on the $99 for the week stays that are not transferring to becoming owners. Very ghetto and tasteless guests that were loud, vulgar, smoking blunts, and monopolized the pools and parking. Totally transformed my opinion of Westgate. Will not be staying there again
Stayed 2 nights in Jul 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family! Rooms are clean and the resort offers many things to do and only 10 minutes from Universal!
Stayed 4 nights in Jul 2024

10/10 Excellent

Leyland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing my kids love the water park and pool
Stayed 4 nights in Jul 2024

4/10 Poor

Shakara

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I usually love staying at Westgate, but this trip was terrible from the moment we checked in. I walked into and occupied room with ppl having sexual intercourse with my 5 yr old son, they were not apologetic or accommodating at all. The refrigerator in my room leaked and the toilet had to plunged every time it was flushed. Lastly, the family next door checked in with their dogs and let them roam off the leash, which terrified my son to the point I had to end the stay because he would not go back in, and again the property was not accommodating at all. We have been coming to this property for the last 4 yrs and we will NOT be returning.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dante

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great family friendly facility with lots it activities to enjoy! Great amenities and outdoor fun!
Stayed 2 nights in Jul 2024

10/10 Excellent

Nanniesha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect facility for family vacation
Stayed 2 nights in Jul 2024

6/10 Okay

Jessica

Liked: Staff & service, property conditions & facilities
This place was packed loud and busy everywhere. It took forever to get service anywhere. Although the service was all great it took a long time waiiting to get a order in anywhere on the property. Also had guest yell at us about having drinks by the pool that we purchased by the pool!
Stayed 3 nights in Jul 2024

10/10 Excellent

Charbel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good time!kids enjoyed the water park
Stayed 2 nights in Jul 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
10:00 AM
Star Rating
4.0