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Westgate Lakes Resort & Spa Universal Studios Area

Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

Water park
Water park
7 outdoor pools, pool umbrellas, sun loungers
7 outdoor pools, pool umbrellas, sun loungers
Terrace/patio

Overview of Westgate Lakes Resort & Spa Universal Studios Area

Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property

3.8/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
Map
9500 Turkey Lake Rd, Orlando, FL, 32819

Explore the area

  • Popular LocationWonderworks5 min drive
  • Popular LocationPointe Orlando5 min drive
  • Popular LocationOrange County Convention Center7 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)21 min drive

Room options

About this area

Orlando

Located in Orlando, Westgate Lakes Resort & Spa Universal Studios Area is in the entertainment district and on a lake. Orlando International Premium Outlets and Disney Springs® are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Orlando Resort and Universal Studios Florida. Traveling with kids? Make time for Aquatica, or check out an event or a game at Amway Center. Spend some time exploring the area's activities, including golf lessons and golfing. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • The Wheel at ICON Park™ - 4 min drive
  • Wonderworks - 5 min drive
  • Pointe Orlando - 5 min drive
  • Orange County Convention Center - 7 min drive
  • Aquatica - 10 min drive

Getting around

  • Orlando Station - 16 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • Fogo de Chao Brazilian Steakhouse - 4 min drive
  • Outback Steakhouse - 4 min drive
  • Brick House Tavern + Tap - 4 min drive
  • Joe's Crab Shack - 4 min drive
  • Yard House - 4 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

4-star family-friendly hotel near Universal Orlando Resort
A short walk from Orange County Convention Center, Westgate Lakes Resort & Spa Universal Studios Area provides a marina, water-park access, and a bowling alley. Indulge in a facial, a body treatment, and a body wrap at the onsite spa. The onsite family restaurant, Drafts Sports Bar & Grill, features American cuisine. The gym offers yoga classes and aerobics classes; other things to do include fishing, basketball, and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a grocery/convenience store.
You'll also find perks like:
  • 7 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Free bicycle rentals, 2 outdoor tennis courts, and ATM/banking services
  • Multilingual staff, outdoor furniture, and a 24-hour front desk
  • Guest reviews speak highly of the location
Room features
All 1990 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews give good marks for the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, separate sitting areas, and microwaves

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Drafts Sports Bar & Grill
  • Sids Bistro
  • Cordovano Joe's Pizza
  • The Marketplace & Deli
  • Buccaneer Galley

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • 7 spa tubs
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Children's pool
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (25000 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina onsite
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from November 28 2022 to November 29 2022 (completion date subject to change). The following areas are affected:
  • Water park
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 60 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 19.99 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on Dec 14, 2022 start from CA $147.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Lakes Resort & Spa Universal Studios Area pet-friendly?

Yes, Westgate Lakes Resort & Spa Universal Studios Area allows dogs (limit 2 per room) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Westgate Lakes Resort & Spa Universal Studios Area?

Self parking and valet parking are free at this property.

What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Westgate Lakes Resort & Spa Universal Studios Area located?

This family-friendly Orlando hotel is located on a lake, within 3 mi (5 km) of Dr. P. Phillips Hospital and Universal Orlando Resort. Titanic the Experience and Madame Tussauds are also within 3 mi (5 km).

Can I cancel my reservation for free at Westgate Lakes Resort & Spa Universal Studios Area and receive a full refund?

Yes, Westgate Lakes Resort & Spa Universal Studios Area offers free cancellation on select room rates, because flexibility matters! Please refer to Westgate Lakes Resort & Spa Universal Studios Area cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 1263 out of 2711 reviews" "
" "5 - Excellent 47%
Rating 4 - Good. 539 out of 2711 reviews" "
" "4 - Good 20%
Rating 3 - Okay. 359 out of 2711 reviews" "
" "3 - Okay 13%
Rating 2 - Poor. 258 out of 2711 reviews" "
" "2 - Poor 10%
Rating 1 - Terrible. 292 out of 2711 reviews" "
" "1 - Terrible 11%

4.0/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

3.9/5

Eco-friendliness

2/5 Poor

Michell
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the regular standard room was too small. Staff does not not where things are... the place was old and a lot of areas were dated and not working...

5/5 Excellent

Thomas
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very large and comfortable. I greatly enjoyed the Lania in both sunrise and sunset.
Stayed 2 nights in Nov 2022

3/5 Okay

Darleen
Travelled with family
Liked: Cleanliness
Amenities were pricey, noisy neighbors, shower leaked into kitchen, dishwasher was broke, dresser drawers would not close
Stayed 7 nights in Nov 2022

3/5 Okay

hector javier marin
Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
no restaurants, they charge $12 to use wave pool
Stayed 5 nights in Nov 2022

5/5 Excellent

Maritza E
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place I liked everything highly recommended
Stayed 3 nights in Nov 2022

1/5 Terrible

Barbara