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Westgate Lakes Resort & Spa Universal Studios Area

Exterior
Water park
7 outdoor pools, cabanas (surcharge), pool umbrellas
7 outdoor pools, cabanas (surcharge), pool umbrellas
Terrace/patio

Overview of Westgate Lakes Resort & Spa Universal Studios Area

Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property

7.6/10 Good

Popular amenities

  • Pool
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
9500 Turkey Lake Rd, Orlando, FL, 32819

Explore the area

  • Popular LocationWonderworks5 min drive
  • Popular LocationPointe Orlando5 min drive
  • Popular LocationOrange County Convention Center6 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)21 min drive

Room options

About this area

Orlando

Located in Orlando, Westgate Lakes Resort & Spa Universal Studios Area is in the entertainment district and on the waterfront. Orlando International Premium Outlets and Disney Springs® are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Orlando Resort and Aquatica. Traveling with kids? Make time for Universal Studios Florida, or check out an event or a game at Amway Center. Spend some time exploring the area's activities, including outlet shopping, golf lessons, and golfing. Guests appreciate the hotel's location for the sightseeing.
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Map

What's nearby

  • The Wheel at ICON Park™ - 4 min drive
  • Wonderworks - 5 min drive
  • Pointe Orlando - 5 min drive
  • Aquatica - 6 min drive
  • Orange County Convention Center - 6 min drive

Getting around

  • Orlando Station - 15 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • Dave & Buster's - 5 min drive
  • Rocks - 6 min drive
  • Miller's I-Drive Ale House - 5 min drive
  • Maggiano's - 6 min drive
  • B-Line Diner - 7 min drive

About this property

Westgate Lakes Resort & Spa Universal Studios Area

4-star family-friendly hotel near Orlando International Premium Outlets
A short walk from Orange County Convention Center, Westgate Lakes Resort & Spa Universal Studios Area provides a marina, water-park access, and a bowling alley. Indulge in a body scrub, a sports massage, and aromatherapy at the onsite spa. The onsite family restaurant, Drafts Sports Bar & Grill, features American cuisine. The gym offers yoga classes and Pilates classes; other things to do include fishing, basketball, and volleyball. Stay connected with in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as 2 poolside bars and a grocery/convenience store.
You'll also find perks like:
  • 7 outdoor pools and a children's pool, with a lazy river, a waterslide, and cabanas
  • Free self parking and valet parking
  • Free bicycle rentals, 2 outdoor tennis courts, and an elevator
  • A 24-hour front desk, wedding services, and concierge services
  • Guest reviews speak highly of the location
Room features
All 1990 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews give good marks for the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Highchairs, free infant beds, and travel cribs
  • Pillowtop mattresses and sofa beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, separate sitting areas, and microwaves

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • Room service available

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • 7 spa tubs
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoe available
  • Children's pool
  • Fishing
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fence around the pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Lazy river
  • Microwave
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Sofa bed
  • Supervised childcare (surcharge)
  • Travel crib
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (25000 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Marina onsite
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Games
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Double sofa bed
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
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Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Frequently asked questions

Does Westgate Lakes Resort & Spa Universal Studios Area have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at Westgate Lakes Resort & Spa Universal Studios Area?

As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at Westgate Lakes Resort & Spa Universal Studios Area on Apr 26, 2023 start from CA $216.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Lakes Resort & Spa Universal Studios Area pet-friendly?

Yes, Westgate Lakes Resort & Spa Universal Studios Area allows dogs (limit 2 per room) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Westgate Lakes Resort & Spa Universal Studios Area?

Self parking and valet parking are free at this property.

What time is check-in at Westgate Lakes Resort & Spa Universal Studios Area?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Westgate Lakes Resort & Spa Universal Studios Area?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Westgate Lakes Resort & Spa Universal Studios Area located?

This family-friendly Orlando hotel is located on the waterfront, within 3 mi (5 km) of Dr. P. Phillips Hospital, Universal Orlando Resort and Aquatica. Universal’s Volcano Bay is 3.1 mi (5 km) away.

Can I cancel my reservation for free at Westgate Lakes Resort & Spa Universal Studios Area and receive a full refund?

Yes, Westgate Lakes Resort & Spa Universal Studios Area offers free cancellation on select room rates, because flexibility matters! Please refer to Westgate Lakes Resort & Spa Universal Studios Area cancellation policy on our site for more details about any exclusions or requirements.

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1294 out of 2785 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 543 out of 2785 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 365 out of 2785 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 268 out of 2785 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 315 out of 2785 reviews" "
" "2 - Terrible 11%

7.8/10

Cleanliness

7.9/10

Staff & service

7.9/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort with clean room conditions and wonderful amenities. Had a wonderful time. Can’t wait to retire.
Stayed 3 nights in Mar 2023

8/10 Good

Krystyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort had some beautiful views of the sunset.
Stayed 5 nights in Mar 2023

10/10 Excellent

Ehouo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Shamiece

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent
Stayed 3 nights in Mar 2023

8/10 Good

Raymond John

Travelled with family and small children
Liked: Staff & service
The property was nice everything was kept fairly clean.The room was cozy but everything was kind of dated.I’ve been staying here since 2013 and most everything has stayed the same.Except they got rid of the power boats and added a water park.
Stayed 6 nights in Mar 2023

4/10 Poor

David

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
As a resort the waterpark should be part of what you pay with room and not $25.00 a day.And lazy river should be in with pools and not part of waterpark
Stayed 3 nights in Mar 2023

8/10 Good

Lauren

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service
HVAC froze up but they sent maintenance immediately. Only reason for the rating is the units are old and need updating and the HVAC systems are connected between units and our neighbor was smoking and caused our whole room to stink ….. however they did send security twice to try to help. Staff at was amazing and everything was VERY clean.
Stayed 3 nights in Mar 2023

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2023

10/10 Excellent

Stephanie

A great place for families. So much to do and friendly staff
Stayed 4 nights in Mar 2023