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Westgate Lakes Resort & Spa Universal Studios Area

Star Rating
4 out of 5
Photo gallery

Reviews

3.8 / 5Good
10,181 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    The Wheel at ICON Park™
    4 min drive
  • Popular Location
    Orange County Convention Center
    6 min drive
  • Restaurant
    O'Charley's
    2 min drive
  • Restaurant
    Seito Sushi
    2 min drive
  • Airport
    Orlando, FL (MCO-Orlando Intl.)
    21 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Studio (Villa)

    Room Amenities

    • Sleeps 4
    More details
  • Villa, 2 Bedrooms

    Room Amenities

    • Lake view
    • Sleeps 8
    More details
  • Villa, 3 Bedrooms

    Room Amenities

    • Sleeps 12
    More details
  • Villa, 1 Bedroom

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Villa, 1 Bedroom

    Room Amenities

    • Lake view
    • Sleeps 4
    More details
  • Room (Resort Select)

    Room Amenities

    • Sleeps 4
    More details
  • Studio (with Horror Nights Event Shuttle )

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Villa, 1 Bedroom (with Horror Nights Event Shuttle )

    Room Amenities

    • Sleeps 4
    More details
  • Villa, 2 Bedrooms (with Horror Nights Event Shuttle )

    Room Amenities

    • Sleeps 8
    More details

About this area

Orlando

Located in Orlando, Westgate Lakes Resort & Spa Universal Studios Area is in the entertainment district and on a lake. Disney's Boardwalk and Church Street Station are notable landmarks, and some of the area's activities can be experienced at Arnold Palmer's Bay Hill Golf Club and Disney's Lake Buena Vista Golf Course. Travelling with kids? Don't miss Universal Orlando Resort™ and SeaWorld® Orlando. Our guests appreciate the resort's location for the sightseeing.

Popular Location

What's nearby

  • Universal Orlando Resort™ - 4 min drive
  • The Wheel at ICON Park™ - 4 min drive
  • Discovery Cove - 4 min drive
  • Orange County Convention Center - 6 min drive
  • SeaWorld® Orlando - 7 min drive

Getting around

  • Orlando Station - 13 min drive
  • Orlando, FL (MCO-Orlando Intl.) - 20 min drive

Restaurants

  • Drafts Sports Bar & Grill — 1 min walk
  • Sids Bistro — 1 min walk
  • O'Charley's - 2 min drive
  • Seito Sushi - 2 min drive
  • Pei Wei Asian Diner - 2 min drive
Questions about this property?Find answers

About this property

Westgate Lakes Resort & Spa Universal Studios Area

4-star, family-friendly resort near Pointe Orlando
This smoke-free resort features 3 restaurants, a marina and 7 outdoor pools. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free theme park shuttle. Additionally, a full-service spa, 3 poolside bars and a fitness centre are on-site. All 1990 rooms provide conveniences such as dining areas and sitting areas, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include DVD players, fridges and microwaves. Weekly housekeeping is available.
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 forms of air-conditioned accommodation with DVD players and a safe. This accommodation offers separate dining areas. Flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and a hairdryer.
This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free valet parking
Self parking: USD 0 per night
Free local area shuttle
Free shopping centre shuttle
Free theme park shuttle
Limo/town car service

Food and drink

Breakfast available for a fee: USD 6.95-12.95 per person
3 restaurants and 1 coffee shop/cafe
3 poolside bars and 1 bar
Room service available

Things to do

7 outdoor pools
2 outdoor tennis courts
7 hot tubs
Aerobics classes
Arcade/game room
Basketball
Bowling alley
Children's pool
Fishing
Fitness centre
Free bike hire
Full-service spa
Hiking/biking trails
Kayaking
Mini golf
Pilates classes
Playground
Sauna
Steam room
Tennis
Volleyball
Yoga classes

Family friendly

7 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Bowling alley
Children's club (surcharge)
Children's pool
Dry-cleaning service
DVD player
Free local area shuttle
Free theme park shuttle
Corner/local shop
Laundry facilities
Microwave
Mini golf
Playground
Fridge
Separate dining area
Snack bar/deli
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Hair salon
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Portuguese
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space (25000 square feet)

Outdoors

BBQ grill(s)
Garden
Marina on-site
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Spa

12 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - swedish
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Braille signage

More

Games
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Ceiling fan

Bathroom

Eco-friendly toiletries
Hairdryer

Entertainment

TV channels
DVD player
flat-screen TV
premium channels

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Dining room
Microwave
Fridge

More

Desk
Free local calls
Iron/ironing board
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

  • This property requires USD 50 credit card deposit or USD 200 cash deposit at check-in for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pets

  • Pets are allowed for an extra charge of USD 170.00, per accommodation, per stay, plus a deposit of USD 100.00 per stay.
  • Dogs and cats only
  • 1 per room (up to 60 lb/27 kg)
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

American Express
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay
  • Resort fee: USD 12.99 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • In-room safe
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 6.95 and USD 12.95 per person (approximately)
  • Self-parking fee: USD 0 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 170.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages. For more details, please contact the property using the information on the reservation confirmation received after booking.
Certain dog breed restrictions apply at this property. Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.

We should mention

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Westgate Lakes Resort Universal Studios Area Orlando
  • Westgate Lakes Resort Universal Studios Area
  • Westgate Lakes Universal Studios Area Orlando
  • Westgate Lakes Universal Studios Area
  • Westgate Lake Resort Orlando
  • Westgate Lakes Hotel Orlando
  • Westgate Lake Resort Spa
  • Westgate Lakes Orlando
  • Westgate Lakes Resort Spa Universal Studios Area
  • Westgate s Universal Stuos Ar
5 - Excellent
3,899
4 - Good
3,097
3 - Okay
1,578
2 - Mediocre
961
1 - Poor
646
4.0
Cleanliness
3.9
Service and Staff
4.0
Amenities
3.9
Property condition

2/5

  • Liked: Staff & service, amenities
  • Disliked: Cleanliness, property conditions & facilities

It was our honeymoon, check in was decent, everyone was nice. Got to the room and realized we were placed in a room next to someone with 2 large dogs that wouldn't stop barking. Room reeked of mold. Bathroom light fixture was falling off the wall, no toilet paper in the bathroom so we looked for some and realized the bathroom cabinet was broken too!!! Rooms walls are so thin you can hear every door shut or slam, kids screaming outside and in rooms around us. Cords hanging out from tvs. Looks like their money goes to their amenities and not to rennovating their actual rooms. We wouldn't stay here again if we were paid to.

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

awsome and we will be returning on valentines weekend

Stayed 2 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan. 2020

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

Check in was smooth and security of the property is great. The bathroom was not as clean as I hoped and there was only conditioner provided in the shower. The resort is only 7 minutes to Universal Studios so the location is perfect, however I'm not sure I would stay at the resort again.

Stayed 2 nights in Jan. 2020

3/5

  • Disliked: Cleanliness

Quite dirty with piles of trash in front of the elevators every day. Our room wasn't serviced for 3 days, we had to seek someone out to ask for toilet paper/towels. TV in the room didn't work - we asked about this 4 times. Internet in room was very slow - could not stream netflix for example. The resort fee doesn't seem to actually pay for anything, you are required to still pay for access to things like the gym. I will not be returning to this hotel.

Stayed 7 nights in Jan. 2020

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