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"Hotel is well ubicated. Just a mile from Kawaguchiko main train station. The room was very clean, friendly staff, and great view of Fuji. The front desk clerk Son, was very helpful with all the questions we asked, he gave us service with a smile and a loving heart. Made our visit feel very special.....Thanks! All the restaurants he recommended had top quality food. Son, is the personification of Omotenashi!"

"Staff was incredible. Excellent communication and it helps that they have people fluent in English. Room authentic old school Japanese but up to date. Very unique experience and well worth it. "

"I rate this hotel pretty high but the only thing I didn’t like was the bed. The bed was pretty hard for my body and only one pillow. Everything else was good. It’s close to the lake, restaurants and bus stops. There were great many amenities available. Breakfast was delicious and filling. The staff were very helpful."

"Great…would highly recommend"

"The view to the Mount Fuji from my room (331) was amazing! However, apart from that and helpful staff the hotel is quite run down. Breakfast was very poor, especially options for westerners."

"Great hotel for a Japanese experience "

"Great spot and location. Fantastic value."

"The experience was incredibly relaxing."

"Staff very friendly and helpful, shuttle bus available ride to station, good Japanese breakfast available 👍"