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Allegro Cozumel All Inclusive

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Private beach, sun loungers, beach towels, beach massages
Private beach, sun loungers, beach towels, beach massages
Private beach, sun loungers, beach towels, beach massages
5 outdoor pools, pool umbrellas, sun loungers

Overview of Allegro Cozumel All Inclusive

Allegro Cozumel All Inclusive

3.5 out of 5

3.5/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600

Explore the area

  • Popular LocationArrecifes de Cozumel National Park6 min walk
  • Popular LocationPlaya Mia Grand Beach and Water Park14 min walk
  • Popular LocationMr. Sancho's Beach Club18 min walk
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)19 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Allegro Cozumel All Inclusive is in the suburbs and on a private beach. Paseo El Cedral Reef and Chankanaab Beach Adventure Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Plaza Punta Langosta and Los Cinco Soles. Traveling with kids? Consider Arrecifes de Cozumel National Park and Playa Mia Grand Beach and Water Park. Looking to get your feet wet? Scuba diving, snorkeling and sailing adventures can be found near the property.

What's nearby

  • Arrecifes de Cozumel National Park - 6 min walk
  • Playa Mia Grand Beach and Water Park - 14 min walk
  • Mr. Sancho's Beach Club - 18 min walk
  • Paradise Beach - 19 min walk
  • San Francisco Beach - 3 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 19 min drive

Restaurants

  • Nachi-Cocom — 7 min walk
  • Mr. Sanchos — 13 min walk
  • Lobby Bar — 14 min walk
  • Pool Bar — 18 min walk
  • Playa Mia — 18 min walk

About this property

Allegro Cozumel All Inclusive

Property with private beach, full-service spa
Catch some rays on Allegro Cozumel All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants. All 305 rooms offer free WiFi, free minibar items, and flat-screen TVs with cable channels. Guests will also find patios, free bottled water, and ceiling fans.
Allegro Cozumel All Inclusive offers 305 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in November 2016.

2 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Allegro Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit
  • Free in-room WiFi has a 2-device limit

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 restaurants
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Things to do

  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Nightclub
  • Playground
  • Sauna
  • Spa tub
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Designated smoking areas
  • Renovated guestrooms - November 2016

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Free minibar

Outdoor space

  • Patio

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 220 out of 976 reviews
5 - Excellent 23%
Rating 4 - Good. 306 out of 976 reviews
4 - Good 31%
Rating 3 - Okay. 241 out of 976 reviews
3 - Okay 25%
Rating 2 - Poor. 135 out of 976 reviews
2 - Poor 14%
Rating 1 - Terrible. 74 out of 976 reviews
1 - Terrible 8%

3.9/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The wait staff was always kind. We encountered several issues during our stay and the reception area employees never helped resolve them. They said they would send someone, but in 6 days no one ever showed up and not one issue was addressed. Our bathroom door knob was broken and could only be open from the outside, locking in anyone who ever closed the door. The outside door lock was broken. One of our rooms had a leak the entire week of our stay. Buck was stuck in foosball table, employee said someone would come help and no one ever showed up. Property is in need of renovation. We felt that our issues weren't their priority and complaining about it would give us the same result, so we never complained. We've stayed in Allegro for many years since 2006 and this year felt like our last.
Stayed 5 nights in Oct 2021

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities
Didn't like hidden fee(environmental). I was ask to make reservations for dinner but they didn't have an available table for any of the three nights i was there. Buffet was below average. Staff was not very helpful.
Stayed 3 nights in Oct 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness
Very close to ocean
Stayed 6 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY nice staff, great beach. If you have to go into town often ,can get expensive taxi. Resort does not have a shuttle.
Stayed 2 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly. On site dive center was great. Being able to sit on the beach with palm trees shading you was very nice. Although we did not have children in our group the facilities for kids looked like they were very good with a large pool and play area just for them. Overall it was a fabulous place to vacation and will return in the future.
Stayed 10 nights in Sep 2021