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Overview of Allegro Cozumel All Inclusive

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Private beach, sun loungers, beach towels, beach massages
Private beach, sun loungers, beach towels, beach massages
Private beach, sun loungers, beach towels, beach massages
5 outdoor pools, pool umbrellas, sun loungers

Allegro Cozumel All Inclusive

3.5 out of 5
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPlaya Mia Grand Beach and Water Park14 min walk
    Popular LocationMr. Sancho's Beach Club18 min walk
    Popular LocationSan Francisco Beach3 min drive
    AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)26 min drive

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Family Room, Garden View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium Ultimate Dive Experience 1 Diver/Non Divers

  • Sleeps 4
  • 2 Double Beds

Superior Room

3.6/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Superior Premium Level Room

  • Sleeps 4
  • 2 Double Beds

Premium Suite (Level)

  • Sleeps 2
  • 1 King Bed

Premium Ultimate Dive Experience up to 3 Divers

  • Sleeps 4
  • 2 Double Beds

About this area

Cozumel

Located in Cozumel, Allegro Cozumel All Inclusive is in the suburbs and on a private beach. Chankanaab Beach Adventure Park and Punta Langosta Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club. Traveling with kids? Consider Chankanaab National Park and Arrecifes de Cozumel National Park. With scuba diving, snorkeling, and sailing nearby, you'll find plenty of adventures in the water.
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Popular Location

What's nearby

  • Playa Mia Grand Beach and Water Park - 14 min walk
  • Mr. Sancho's Beach Club - 18 min walk
  • Paradise Beach - 19 min walk
  • San Francisco Beach - 3 min drive
  • El Cedral - 23 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • Nachi-Cocom — 7 min walk
  • Mr. Sanchos — 13 min walk
  • Lobby Bar — 14 min walk
  • Pool Bar — 18 min walk
  • Playa Mia — 18 min walk

About this property

Allegro Cozumel All Inclusive

Property with private beach, full-service spa
Catch some rays on Allegro Cozumel All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants. All 305 rooms offer free WiFi, free minibar items, and flat-screen TVs with cable channels. Guests will also find patios, free bottled water, and ceiling fans.
Allegro Cozumel All Inclusive offers 305 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in November 2016.

2 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Allegro Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and local beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Access to onsite clubs
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit
  • Free in-room WiFi has a 2-device limit

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • All buffet and à la carte meals, snacks, and local beverages included
  • 5 restaurants
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Things to do

  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Nightclub
  • Playground
  • Sauna
  • Spa tub
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Designated smoking areas
  • Renovated guestrooms - November 2016

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Free minibar

Outdoor space

  • Patio

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Can I cancel my reservation for free at Allegro Cozumel All Inclusive and receive a full refund?
Yes, Allegro Cozumel All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Allegro Cozumel All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Allegro Cozumel All Inclusive?
As of Apr 12, 2021, prices found for a 1-night stay for 2 adults at Allegro Cozumel All Inclusive on Apr 29, 2021 start from CA $160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Allegro Cozumel All Inclusive have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
Is Allegro Cozumel All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Allegro Cozumel All Inclusive?
Self parking is free at this property.
What time is check-in at Allegro Cozumel All Inclusive?
Check-in is from 3 PM - anytime.
What time is check-out at Allegro Cozumel All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Allegro Cozumel All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.
Where is Allegro Cozumel All Inclusive located?
Located in Cozumel, this beachfront property is in a national park and within a 15-minute walk of Arrecifes de Cozumel National Park and Playa Mia Grand Beach and Water Park. Mr. Sancho's Beach Club and Paradise Beach are also within 1 mi (2 km).

Overall score and ratings

3.4
Rating 5 - Excellent. 195 out of 990 reviews
5 - Excellent 20%
Rating 4 - Good. 326 out of 990 reviews
4 - Good 33%
Rating 3 - Okay. 256 out of 990 reviews
3 - Okay 26%
Rating 2 - Poor. 135 out of 990 reviews
2 - Poor 14%
Rating 1 - Terrible. 78 out of 990 reviews
1 - Terrible 8%

3.9/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas and beach were extremely nice. The pools were also. The wait staff was very friendly.
Stayed 7 nights in Apr 2021

1/5 Terrible

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
RUN away from this place. Booked via expedia for 1 adult and 2 kids ages (5) and (9). When I arrived at the hotel, the clerk said we have you down for two adults, but I’ll speak to my manager and see if the cost is less or more for two kids. She proceeded to give me the room key, and once I walked in the room, we noticed baby spiders on the bed, and under the sheets. I opened to curtain for more light, and additional bugs started to crawl. Also, the room only had one king vs two doubles as my booking noted. (I attempted to reach Expedia to clarify the issue of parties, but the chat option, and the two phones provided would not work.) I go back to check- in to request the double beds, and a new room based on the spider infestation, and bugs. They give me a new room and the nightmare then continues. The new room phone started to ring nonstop at odd hours. I discover the whole resort was calling my room for wake ups and service. They told another customer that someone was sent to fix the problem, but that never happen. I took the phone off the hook, but the phone then proceeded with a loud beeping noise nonstop. Talking about something to drive a person nuts. The manager said it was an IT issues, but was trying to get it fixed. Receiving 25-30 calls at odd hours, lack of customer service from the resort, and not being able to reach Expedia caused me, and my children additional stress. Then, get this now they say I owe 200 for kids when Expedia listed the wrong amount.
Stayed 4 nights in Mar 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good. Connecting rooms have thin doors and can be loud depending on neighbors. Recommend a room without connecting doors. We had to change rooms due to the neighbors smoking special products and we had kids. The front desk (Zarelely) was very helpful to make this happen for us. Although the room change from premium to superior was a downgrade, it was actually quieter and a better fit for our family situation. Food was good. Highly recommend the Hibachi and Italian options. All staff was very friendly and helpful. Our beachside waiter was awesome. This resort has best beach option for Cozumel. Dive shop was also very good. Jessie and Maggie helped us with first time Scuba and had a great time!
Stayed 7 nights in Mar 2021

2/5 Poor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Small well maintained resort with easy acess to beach, pools, restaurants and lobby with great staff but with the most horrible food ever of any resort not only is there just very few options of food at the buffet but all food is bland and I'm not picky at all and have stayed at much cheaper resorts with better food, had to eat outside most times as it was just that bad, this is a managment issue and main chef issue and not the staff as they do try their best, good luck getting a reservation at the 3 tiny specialty restaurants which I only had the 1 (hibachi) and also had terrible tasting food. Dive shop on site is good with dock on beach. Should have listened to the many reviews complaining about the food quality but as I never imagined it could be that bad.
Stayed 6 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2021

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