University Inn of Carbondale

2.5 star property
Hotel in Carbondale with free breakfast and a 24-hour front desk

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for University Inn of Carbondale

Front of property
Premium Room, 2 Queen Beds
Lobby
Individually furnished, desk, laptop workspace, blackout drapes
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included
The price is CA $159
CA $183 total
includes taxes & fees
Oct 7 - Oct 8
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Room options

Available filters for rooms
Showing 2 of 2 rooms

Premium Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Private bathroom
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Private bathroom
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Map
2400 W Main St, Carbondale, IL, 62901

What's nearby

  • SIH Medical Group - 5 min drive
  • Memorial Hospital of Carbondale - 5 min drive
  • Southern Illinois University - 5 min drive
  • Southern Illinois Healthcare - 7 min drive
  • Banterra Center - 7 min drive

Getting around

  • Carbondale Station - 5 min drive
  • Marion, IL (MWA-Williamson County Regional) - 22 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Midland Inn - ‬6 min drive
  • ‪Quatro's Deep Pan Pizza - ‬5 min drive
  • ‪Buckwater Brew Works and Whiskey House - ‬5 min drive
  • ‪Lentz Dining Hall - ‬6 min drive

About this property

University Inn of Carbondale

Property highlights
University Inn of Carbondale provides amenities like free continental breakfast and a business center. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, coffee/tea in the lobby, and smoke-free premises
  • An off-leash area
  • Guest reviews speak highly of the helpful staff
Room features
All 57 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and tubs or showers
  • Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, premium channels, and heating

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Smart TV with premium digital channels
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale

Frequently asked questions

Is University Inn of Carbondale pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at University Inn of Carbondale?

As of Sept 23, 2024, prices found for a 1-night stay for 2 adults at University Inn of Carbondale on Oct 7, 2024 start from CA $158.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at University Inn of Carbondale?

Self parking is free at this property.

What time is check-in at University Inn of Carbondale?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at University Inn of Carbondale?

Check-out is at 11:00 AM.

Where is University Inn of Carbondale located?

Situated in Carbondale, this hotel is within 2 mi (3 km) of Southern Illinois University, Fresenius Medical Care at Memorial Hospital Carbondale, and Memorial Hospital of Carbondale. SIH Medical Group and Railroaders Memorial are also within 3 mi (5 km).

University Inn of Carbondale Reviews

Reviews

6.6
Rating 10 - Excellent. 45 out of 170 reviews" "
Rating 8 - Good. 29 out of 170 reviews" "
Rating 6 - Okay. 44 out of 170 reviews" "
Rating 4 - Poor. 24 out of 170 reviews" "
Rating 2 - Terrible. 28 out of 170 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kyra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Heating or air conditioning didn’t work ants in room
Stayed 1 night in Sep 2024

4/10 Poor

Kai

Business traveller
Disliked: Amenities
We stayed here for almost a week, in this week we didn’t get room service once. Had to reactivate the keycards every single day multiple times because of “system issues”. entirety of staff smoked so the entire building smelled like smoke. Unsafe part of town, Ubers are very very spotty. Unsafe, drivers and driving conditions around property no food or amenities nearby within walking distance. Staff is unfriendly and on some occasions, rude. Honestly, only recommend in emergency situations. It will give you a bad and a place to sleep, but it will not be an enjoyable time.
Stayed 3 nights in Aug 2024

4/10 Poor

Jenifer, Cleburne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property undergoing management change so it has to get better. Currently in disrepair and unclean. Kiosk checkin with person living in Asia was strange and impersonal.
Stayed 1 night in Aug 2024

6/10 Okay

Katie

Travelled with group
Rooms were nice and comfy. Outside of hotel was sketchy and check in by kiosk wasn’t difficult but wasn’t working. So took a little longer
Stayed 2 nights in Aug 2024

6/10 Okay

Ellen

Travelled with family
Liked: Cleanliness, staff & service
We have been there several times. It is clean and affordable which are most important to me. We had to have help to get the tv started ( only waited 10 minutes), but then the volume was stuck at a very loud setting. Also, the air conditioning couldn’t be turned down. it was 58 degrees or turn it off.
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
First time to check in via a kiosk. Did not see one member of hotel staff during our brief stay in part due to this.
Stayed 1 night in Jun 2024

2/10 Terrible

Jessie

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t in the best condition. Floors had trash that should have been swept. Tub was dirty and toilet smelled like urine. Manager had her boyfriend there kicking it so she had to put on clothes to come down to speak with me. Bed was filthy and the couch mattress was nasty..
Stayed 1 night in Aug 2024

2/10 Terrible

Jerome, Antioch

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My son and I were very disappointed with this motel, 1) There was no clerk on duty - only a video screen with a person monitoring the area. I have no idea if he was onsite somewhere or not. There were no instructions about what to do - just a person eventually calling out if they could help us. 2) The FREE breakfast was almost non-existent, so I guess that's why it was free. There was some cereal, but no milk. There was a waffle maker with no instructions and a broken timer so it was challenging to make a waffle. There were no yogurt, fresh fruit, or rolls available. 3) Room was clean, but there was only 1 bath towel and 1 hand towel, and 3 wash clothes in the bathroom even though there were two of us and we had the room booked in advance so they knew we were coming. 4) We booked for 2 nights, but our keycards expired after the first day. They issued new ones, but when I tried mine, it didn't work so I had to go back down to the video screen to get a new one. 5) All of the other motel building were boarded up and run down and a flock of vultures visited the site every morning. 6) When I checked out, I wanted a receipt which they could not print and needed my email address to send it. I hope you read this before you book. Thanks.
Stayed 2 nights in Jul 2024

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

2/10 Terrible

Michael

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I stayed from July 3rd through July 6th. Check in was through a kiosk. We asked for an extra key (2-bed room) and the Kiosk jammed. We came back about an hour later and got the extra key. Breakfast was served from 6:30am to 9am. I arrived at 7:45 am and most everything was gone. There was a few pieces of toast, not butter. Pancake batter was used up and no one was around to replenish. There was no hot water for a shower at 8:30am. I shower at 5:30am to get the hot water and it lasted for about 4 minutes of my 5 -6 minute shower. The last day there was no hot water at 5:30am either. Shower early and quickly. The smoke alarm was on the floor next to the fridge (wires hanging from the ceiling). there was no dresser and only one hanger. The towel bar in the bathroom was missing from the wall - the right side was attached but the left and the bar was missing. the toilet seat was attached on one side but lose on the other. The TV would not work. I had someone from the staff look at it and she could not get it to work either. She said the manager would come by but I did not see anyone when I was there. I had plans and not able to hang out for a manager about a TV. I was told it was the Wifi was out and effecting the TV. They said it would probably be Sunday or Monday when it would be fixed (I checked out Saturday). I checked with another guest and they were not having a problem with their TV so it is unlikely a Wifi issue.
Stayed 3 nights in Jul 2024

4/10 Poor

Christina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV didn’t work. Didn’t feel was that clean. The room next door had people living on it. The housekeeper kept checking on me for some reason asking me if she could help me. Yet, she could barely speak English and not sure why she kept asking me. The lamps didn’t work and were unplugged. It definitely is not a place you should pay over $50 a night. It should be listed as cheaper. It is more of a place that should rent their rooms by the hour.
Stayed 1 night in Jun 2024

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Valerie

Stayed 1 night in Jun 2024

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service
Clean and comfortable but the air conditioner needs repaired because it’s making a loud noise. Area near door lock was battered as if someone had previously tried to break in. TV remote was missing. However When I stayed the previous week, none of there problems were existed on another room. Only other thing was breakfast extremely limited and the waffle iron wasn’t clean
Stayed 1 night in Jun 2024

6/10 Okay

Ken

Travelled with family, Business traveller
Need a better breakfast selection.
Stayed 1 night in Mar 2024

8/10 Good

Jordan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Devon

Stayed 2 nights in Apr 2024

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Swazi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet.
Stayed 1 night in Apr 2024

2/10 Terrible

Sandra

Stayed 1 night in Apr 2024

6/10 Okay

WENDY

Travelled with family
For Carbondale to be the intersection of two solar eclipses, this place did little to encourage guests to return. The grass was not cut, the parking lot needs repaving, and various other things could have made our trip much better. It’s like they don’t really care about their establishment with the boarded up windows, and such. Very disappointing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eclipse stay
At 3 am there was a lot of noise down the hall and it was just a monday night. The breakfast was hot, and not continental, which was nice but definitely was just provided for the morning of the eclipse and we stayed 2 nights so the following night was just continental. Other than that it was a good stay!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ray

Stayed 2 nights in Apr 2024