Title: Hotel Arco Maya - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Hotel Arco Maya

Downtown Cancun's urban oasis invites travelers to lounge by the pool while exploring local cuisine - a perfect balance of relaxation and city energy

## Photo gallery for Hotel Arco Maya

![40-inch LED TV with digital channels, TV, streaming services - Hotel Arco Maya (Cancun)](https://images.trvl-media.com/lodging/77000000/76430000/76420400/76420317/e635019e.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Outdoor pool, pool umbrellas, sun loungers - Hotel Arco Maya (Cancun)](https://images.trvl-media.com/lodging/77000000/76430000/76420400/76420317/8806b8d4.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Desk, free WiFi, bed sheets - Hotel Arco Maya (Cancun)](https://images.trvl-media.com/lodging/77000000/76430000/76420400/76420317/86e3d497.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Deluxe Twin Room | Terrace/patio - Hotel Arco Maya (Cancun)](https://images.trvl-media.com/lodging/77000000/76430000/76420400/76420317/8eb6e120.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Deluxe Twin Room - Hotel Arco Maya (Cancun)](https://images.trvl-media.com/lodging/77000000/76430000/76420400/76420317/2c9db34e.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Hotel Arco Maya in Downtown Cancun offers continental breakfast and a manager's reception each afternoon. Enjoy the rooftop terrace and outdoor pool with sun loungers. Free WiFi, concierge assistance, and 24/7 front desk support enhance your stay.

## Reviews

5.0

## Popular amenities

- Pool
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
- Air conditioning

## Room options

### Check availability for these dates

Tonight

[Apr. 5 - Apr. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=76420317&PinnedHotelID=76420317&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=76420317&PinnedHotelID=76420317&HadPinnedHotel=true&regionId=-1&adults=2)

Tomorrow

[Apr. 6 - Apr. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=76420317&PinnedHotelID=76420317&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=76420317&PinnedHotelID=76420317&HadPinnedHotel=true&regionId=-1&adults=2)

This weekend

[Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=76420317&PinnedHotelID=76420317&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=76420317&PinnedHotelID=76420317&HadPinnedHotel=true&regionId=-1&adults=2)

Next weekend

[Apr. 17 - Apr. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=76420317&PinnedHotelID=76420317&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

2 beds

3+ beds

1 bed

Park view

Balcony

Showing 3 of 3 rooms

### View all photos for Deluxe Double Room

![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/77000000/76430000/76420400/76420317/86e3d497.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double Room

- 215 sq ft
- Sleeps 4
- 2 Queen Beds

### View all photos for Family Room

![Family Room](https://images.trvl-media.com/lodging/77000000/76430000/76420400/76420317/58f4770d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Family Room

- 269 sq ft
- Sleeps 6
- 2 Queen Beds and 2 Twin Beds

### View all photos for Deluxe Twin Room

![Deluxe Twin Room](https://images.trvl-media.com/lodging/77000000/76430000/76420400/76420317/a3f81796.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Twin Room

- Park view
- 161 sq ft
- Sleeps 2
- 1 Queen Bed

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## About the area

Downtown Cancun, a neighborhood in Cancun, is home to Hotel Arco Maya. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16034%2C-86.83108&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=09wWIQu0I6fuohnjtTqZImq_O6s=)

31 Marañón 25, Cancun, QROO, 77509

### What's nearby

- ![Cancun_BenitoJuarezMunicipalBuilding_6277943_016](https://images.trvl-media.com/place/6277943/ea950b64-8a95-4790-8f37-5b0ccfe5c808.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Benito Juarez Municipal Building  
8 min walk \- 0.7 km
- Las Palapas Park  
3 min walk \- 0.3 km
- Mercado 28  
5 min walk \- 0.4 km
- Plaza 28  
6 min walk \- 0.6 km
- Mercado 23  
11 min walk \- 1.0 km

### Getting around

- Cancun Intl. Airport (CUN)  
20 min drive

### Restaurants

- Av. Yaxchilán  
5 min walk
- Carl's Jr.  
5 min walk
- Cheester  
8 min walk
- Los Pescaditos  
3 min walk
- Bao Vegan  
5 min walk

## About this property

### Hotel Arco Maya

Hotel near Plaza Las Americas

Consider a stay at Hotel Arco Maya and take advantage of free continental breakfast, a free daily manager's reception, and a rooftop terrace. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 

Other perks include:

- An outdoor pool along with sun loungers and pool umbrellas
- Free self parking
- Outdoor furniture, luggage storage, and tour/ticket assistance
- Concierge services, barbecue grills, and a 24-hour front desk

Room features

All guestrooms at Hotel Arco Maya have perks such as air conditioning, as well as amenities like free WiFi and desk chairs. 

More amenities include: 

- Bathrooms with spring water tubs and shampoo
- 40-inch LED TVs with streaming services and digital channels
- Ceiling fans, daily housekeeping, and desks

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi

### Parking and transportation

- Free offsite parking
- Street parking available
- Free secured, uncovered self parking on site
- Onsite parking includes off-street options

### Food and drink

- Free continental breakfast available daily 7:30 AM to 11:00 AM
- A bar/lounge
- A restaurant
- Free daily manager's reception

### Things to do

- Outdoor pool

### Family friendly

- Outdoor pool

### Conveniences

- 24-hour front desk
- Luggage storage
- Safe at front desk

### Guest services

- Change of towels on request
- Concierge services
- Housekeeping (daily)
- Tour and ticket assistance

### Outdoors

- Barbecue grill
- Outdoor furniture
- Pool loungers
- Pool umbrellas
- Rooftop terrace

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Stair-free path to entrance
- Upper floors accessible by stairs only

### More

- Smoking not allowed

## Room amenities

### Bedroom

- Bedsheets provided

### Bathroom

- Bathtub
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels provided

### Entertainment

- 40-inch LED TV with digital channels
- Streaming services

### Food and drink

- Free bottled water

### More

- Air conditioning
- Ceiling fan
- Desk
- Desk chair

## Policies

### Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18 

### Check-out

Check-out before 12:30 PM

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

No pets or service animals allowed

### Children and extra beds

Children are welcome

### Property payment types

## Important information

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

### We should mention

This property does not have elevators

No pets and no service animals are allowed at this property

### Property is also known as

Hotel Arco Maya Hotel

Hotel Arco Maya Cancun

Hotel Arco Maya Hotel Cancun

## Frequently asked questions

### Does Hotel Arco Maya have a pool?

### Is Hotel Arco Maya pet-friendly?

### How much is parking?

### What time is check-in at Hotel Arco Maya?

### What time is check-out at Hotel Arco Maya?

### Where is Hotel Arco Maya located?

### Can I cancel my reservation for free and receive a full refund?

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## Reviews

## Hotel Arco Maya Reviews

5.0

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 6.0

Cleanliness

### 5.0

Staff & service

### 6.0

Property conditions & facilities

10 - Excellent

0

8 - Good

1

6 - Okay

0

4 - Poor

0

2 - Terrible

1

## Reviews

Verified

### 8/10 Good

#### Roberto Ignac

Dec 24, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Queja

En la pagina mostraba y se anotaba camas queen, fueron matrimoniales, sin servicio de internet ni de televisión 

##### Roberto Ignac

Stayed 4 nights in Dec 2022

Verified

### 2/10 Terrible

#### Mirian

Feb 28, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

##### Mirian

Stayed 4 nights in Feb 2023