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"Our stay was wonderful. Helpful staff, clean and modern room and lots of amenities. The downtown Kitchener location is also great for walking to restaurants and attractions."

"Lovely room and delicious breakfast."

"Did not breakfast at the hotel."

"This is a terrific hotel, great staff and convenient for our visits to the area "

"The person at check in wasn’t pleasant. The rooms were small but it was clean. Breakfast was very basic. "

"Shower drain must have been full of hair or something as it would not drain. One of us got to have a shower because we only stayed one night and no time to have it fixed. Towels all had marks on them Breakfast had no room to sit more than a few guests and there was a bus of people staying. The eggs were from soggy to burnt black on edges, sausages the same way and potatoes to mushy for hash browns. No omlete machine just pancake machine that was out of pancake mix and we had to ask someone not speaking English well to fill it by telling them the machine had a message on it saying it needed to be filled. The staff said back to us "does the machine say so?" Umm did we not just say that. The apple juice was out and we had the same type of conversation getting it filled up. The only fruit available were oranges No oatmeal Probably more I forgot about. It gave us a place to sleep out of the weather that's about all I can say for our experience"

"It was ok. I loved the staff. I did not luke the scent of cigarettes "

"Clean and modern"

"The photos don’t show the reality. The room I stayed in must be updated. The door locker is not good, I felt unsafe. Staff was okay and I received my refund for the $100 deposit right away. "