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Overview of Crowne Plaza Kitchener-Waterloo

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Featured Image
Pool
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

Crowne Plaza Kitchener-Waterloo

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationTheMuseum3 min walk
    Popular LocationConrad Centre for the Performing Arts3 min walk
    Popular LocationHistoric St. Paul's Lutheran Church5 min walk
    AirportKitchener, ON (YKF-Region of Waterloo Intl.)13 min drive

Choose dates to view prices

  • Executive Suite, Non Smoking

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 Twin Bed
    More details
  • Executive Room, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More details
  • Room, 2 Queen Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 2 Queen Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed, Non Smoking (Leisure)

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Kitchener

Located in Kitchener, Crowne Plaza Kitchener-Waterloo is in the city center and near a train station. Fairview Park and Conestoga Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Victoria Park and Waterloo Park. Check out an event or a game at Kitchener Memorial Auditorium Complex, and consider making time for Bingemans, a top attraction not to be missed. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing.
Popular Location

What's nearby

  • TheMuseum - 3 min walk
  • Conrad Centre for the Performing Arts - 3 min walk
  • Historic St. Paul's Lutheran Church - 5 min walk
  • Kitchener City Hall - 6 min walk
  • St. Mary's Church - 8 min walk

Getting around

  • Kitchener Station - 16 min walk
  • AirportPearson Intl. Airport (YYZ) - 62 min drive

Restaurants

  • Aqua Lounge Restaurant — 1 min walk
  • Aqua Lounge Restaurant — 1 min walk
  • Northern Thai — 3 min walk
  • Pho Dau Bo — 4 min walk
  • Matter of Taste — 4 min walk
View in a map

About this property

Crowne Plaza Kitchener-Waterloo

3.5-star eco-friendly hotel near Kitchener Memorial Auditorium Complex
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning. All 201 rooms boast deep soaking tubs and offer free WiFi and LED TVs. Guests will also find free wired Internet, refrigerators, and microwaves.
Crowne Plaza Kitchener-Waterloo offers 201 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers.

This Kitchener hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 12.00 per night; includes in/out privileges)
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: CAD 8-16 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • French

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center (15000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 11:00 AM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet, per day

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 15.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8 and CAD 16 per person (approximately)
  • Self parking fee: CAD 12.00 per night (in/out privileges)
  • Pet fee: CAD 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 60 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo Kitchener
Crowne Plaza Kitchener-Waterloo Hotel Kitchener

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Kitchener-Waterloo and receive a full refund?
Yes, Crowne Plaza Kitchener-Waterloo offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Kitchener-Waterloo cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Kitchener-Waterloo?
As of Feb 27, 2021, prices found for a 1-night stay for 2 adults at Crowne Plaza Kitchener-Waterloo on Mar 17, 2021 start from CA $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crowne Plaza Kitchener-Waterloo pet-friendly?
Yes, pets are allowed at this property. There's a fee of CAD 40 per pet, per day.
How much is parking at Crowne Plaza Kitchener-Waterloo?
Self parking is available for CAD 12.00 per night.
What time is check-in at Crowne Plaza Kitchener-Waterloo?
Check-in is from 11:00 AM - anytime.
What time is check-out at Crowne Plaza Kitchener-Waterloo?
Check-out is at noon. Late check-out is available for CAD 60 (subject to availability).
Where is Crowne Plaza Kitchener-Waterloo located?
Located in the heart of Kitchener, this eco-friendly hotel is within 1 mi (2 km) of TheMuseum and Kitchener Memorial Auditorium Complex. Bingemans is 2.9 mi (4.7 km) away. Kitchener Station is 16 minutes by foot.
4.1
Very good
Rating 5 - Excellent. 308 out of 824 reviews
5 - Excellent 37%
Rating 4 - Good. 346 out of 824 reviews
4 - Good 42%
Rating 3 - Okay. 113 out of 824 reviews
3 - Okay 14%
Rating 2 - Poor. 37 out of 824 reviews
2 - Poor 4%
Rating 1 - Terrible. 20 out of 824 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is downtown Kitchener, not the nicest area but we felt safe out and about. Parking should be free travelers usually need a place to park their cars while at a hotel.
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with family
Would like to go when everything is open again. Comfortable bed Clean
Stayed 1 night in Feb 2021

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Simple and efficient check in process, clean and easily accessible hotel room
Stayed 1 night in Feb 2021

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a recent 2 night stay at the Crowne Plaza, which I thoroughly enjoyed. My room was pretty clean and the floor overall was relatively quiet. The check-in/check-out process was quick and painless. Staff members were also friendly and informative. The only issue that came up was a false fire alarm. Not sure what triggered it, but fortunately it was not a real alarm. I would definitely book at this hotel again in the future.
Stayed 2 nights in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
.excellent service Helpfull staff Clean room & hotel
Stayed 1 night in Dec 2020

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