Kitchener, ON (YKF-Region of Waterloo Intl.)19 min drive
Room options
About this area
Kitchener
Located in Kitchener, Crowne Plaza Kitchener-Waterloo, an IHG Hotel is in the city center and near the airport. Kitchener-Waterloo Art Gallery and Centre In The Square are cultural highlights, and travelers looking to shop may want to visit Conestoga Mall and St. Jacobs Outlets. Check out an event or a game at Kitchener Memorial Auditorium Complex, and consider making time for Bingemans, a top attraction not to be missed. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling.
Toronto Pearson Intl. Airport (YYZ) - 62 min drive
Restaurants
Crabby Joe's - 1 min walk
Northern Thai - 4 min walk
Variedad Latina Restaurant - 2 min walk
Pupuseria Latinos - 4 min walk
The Yeti Cafe - 4 min walk
About this property
Crowne Plaza Kitchener-Waterloo, an IHG Hotel
3.5-star hotel in the business district
Located close to Kitchener-Waterloo Art Gallery and Centre In The Square, Crowne Plaza Kitchener-Waterloo, an IHG Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. The onsite American cuisine restaurant, Aqua Lounge Restaurant, features brunch. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
An indoor pool
Self parking (surcharge), express check-out, and an elevator
Free newspapers, multilingual staff, and a front-desk safe
A porter/bellhop, 7 meeting rooms, and a computer station
Guest reviews give good marks for the helpful staff and location
Room features
All 201 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cribs/infant beds
Bathrooms with hydromassage showers and designer toiletries
37-inch LED TVs with cable channels
Refrigerators, microwaves, and coffee/tea makers
Languages
English, French, Hindi
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Height restrictions apply for onsite parking
Secured, covered self parking on site (CAD 12 per night)
Wheelchair-accessible parking available
Food and drink
A bar/lounge
A restaurant
Restaurants on site
Aqua Lounge Restaurant
Aqua Lounge Restaurant
Things to do
Indoor pool
Family friendly
Free crib
In-room microwave
In-room refrigerator
Indoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Wedding services
Business services
7 meeting rooms
Business center
Computer station
Conference center (15,000 square feet of space)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per stay
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: CAD 250.00 per stay
We have included all charges provided to us by the property.
Optional extras
Covered self parking fee: CAD 12.00 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out fee: CAD 60 (subject to availability)
Rollaway bed fee: CAD 15.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to 10:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Kitchener
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Hotel Kitchener
Frequently asked questions
Does Crowne Plaza Kitchener-Waterloo, an IHG Hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 AM.
How much does it cost to stay at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
As of Mar 28, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Kitchener-Waterloo, an IHG Hotel on Apr 1, 2023 start from CA $152.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crowne Plaza Kitchener-Waterloo, an IHG Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Self parking is available for CAD 12.00 per night.
What time is check-in at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?
Check-out is at noon. Late check-out is available for CAD 60 (subject to availability).
Where is Crowne Plaza Kitchener-Waterloo, an IHG Hotel located?
Located in the heart of Kitchener, this hotel is within a 10-minute walk of Kitchener-Waterloo Art Gallery and Centre In The Square. Kitchener Memorial Auditorium Complex and Wilfrid Laurier University are also within 3 mi (5 km). Kitchener Station is 14 minutes by foot.
Can I cancel my reservation for free at Crowne Plaza Kitchener-Waterloo, an IHG Hotel and receive a full refund?
Yes, Crowne Plaza Kitchener-Waterloo, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Kitchener-Waterloo, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
Crowne Plaza Kitchener-Waterloo, an IHG Hotel Reviews
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
There was a party going on in the hallway of our hotel till very late hours. Around 1 am people west in the hall yelling and screaming. I had to ask multiple times for them to be quite but they continued on.
Matty
Stayed 1 night in Mar 2023
6/10 Okay
Kunga
Mar 24, 2023
Liked: Cleanliness
Disliked: Staff & service
Sauna and swimming pool not operating - a very big disappointment.
Price has increased sharply but service has decreased.
Certainly a unique property! In addition to the pool on the main level, on the lower level, you will find a fitness center, mini-putt, arcade and two 5-pin bowling lanes! Two levels of parking in the adjacent parking lot - plenty of space. Lots of walkable dining options nearby. The only thing I didn’t like was the shower head that didn’t work properly and the lack of counter space in the bathroom. Otherwise everything else was pleasing.