Nelson Island Pet-friendly Vacations

Super welcoming and kind staff

Overall a very nice hotel in a convenient location. Didn't feel "luxury" to me per see, but it was nice. Very clean. The service was attentive and friendly. My only big complaint is a weird one - they had sliding bathroom doors in our room with no locks and at many points they would spontaneously ope while someone was using the toilet, making for an unnecessarily awkward experience. They should change those doors.

I am an extremley fussy person with high expectations, l must say this hotel has not only met my expectations but has also exceeded them. I loved our room, we were met by Marty on arrival, he was absolutely amazing & showed that he geniunely cared about the guests, a very rare quality these days. The staff were all friendly, & Andrew the concierge went out of his way to make sure we were looked after, even with an issue that had nothing to do with the hotel. I will have no hesitation in recommending this hotel & certainly would'nt hesitate to stay there again.

Room was clean but the pool was pretty small and the neighborhood wasn’t as nice as I expected. Overall it worked well for us but I might try a different location next time.

Love this hotel. It's our go to place in Vancouver. Rooms are nice and modern. We have a few repairs needed with the batroom door. They have a large tub in the suites but no real hotwater to enjoy it. The water was lukewarm each time we stay there. If you're offerings a tub like that , please let us take a warm bath. The staff are extremely friendly... except for one lady at the front desk. The concierge is extremely helpful and your goto guy for activities, or restaurants. Overall I love this place, but that lukewarm water is becoming a deal breaker for us to return.

We were booked into a room immediately above an event floor where a wedding was taking place. Loud music began at 11:30 pm and continued until after 1 am. We were not informed about this at check in or given any option to switch rooms until we phoned reception at 11:30 pm. We were told that the music would stop at midnight but it did not. The reason given was that the hotel security were unable to control the event. Very disappointed in what should have been a pleasant stay in a beautiful hotel.

Everything was amazing from location to room to amnesties

Clean, friendly and helpful staff, rooms were spacious, beautiful hotel! Great experience. Highly recommend. Walkable and lots of restaurants around.

I am an extremley fussy person with high expectations, l must say this hotel has not only met my expectations but has also exceeded them. I loved our room, we were met by Marty on arrival, he was absolutely amazing & showed that he geniunely cared about the guests, a very rare quality these days. The staff were all friendly, & Andrew the concierge went out of his way to make sure we were looked after, even with an issue that had nothing to do with the hotel. I will have no hesitation in recommending this hotel & certainly would'nt hesitate to stay there again.

Overall a very nice hotel in a convenient location. Didn't feel "luxury" to me per see, but it was nice. Very clean. The service was attentive and friendly. My only big complaint is a weird one - they had sliding bathroom doors in our room with no locks and at many points they would spontaneously ope while someone was using the toilet, making for an unnecessarily awkward experience. They should change those doors.

Room was clean but the pool was pretty small and the neighborhood wasn’t as nice as I expected. Overall it worked well for us but I might try a different location next time.

A

Overall a very nice hotel in a convenient location. Didn't feel "luxury" to me per see, but it was nice. Very clean. The service was attentive and friendly. My only big complaint is a weird one - they had sliding bathroom doors in our room with no locks and at many points they would spontaneously ope while someone was using the toilet, making for an unnecessarily awkward experience. They should change those doors.

I am an extremley fussy person with high expectations, l must say this hotel has not only met my expectations but has also exceeded them. I loved our room, we were met by Marty on arrival, he was absolutely amazing & showed that he geniunely cared about the guests, a very rare quality these days. The staff were all friendly, & Andrew the concierge went out of his way to make sure we were looked after, even with an issue that had nothing to do with the hotel. I will have no hesitation in recommending this hotel & certainly would'nt hesitate to stay there again.