Nelson Island Pet-friendly Vacations

Super welcoming and kind staff

Overall a very nice hotel in a convenient location. Didn't feel "luxury" to me per see, but it was nice. Very clean. The service was attentive and friendly. My only big complaint is a weird one - they had sliding bathroom doors in our room with no locks and at many points they would spontaneously ope while someone was using the toilet, making for an unnecessarily awkward experience. They should change those doors.

Room was clean but the pool was pretty small and the neighborhood wasn’t as nice as I expected. Overall it worked well for us but I might try a different location next time.

We stayed at the river rock as we were in Vancouver for a concert. We utilized the complementary parking, however the Parkade was a pretty long trek to haul our luggage to and from the car. Front desk staff was not interested in supporting us with trolly, or shorter routes to and from. Our bathroom did not have a bathroom fan, wall paper was peeling in the bathroom and lighting was also awful in the unit. Over all the hotel was ok, but not even close to what we were expecting and the staff were just not friendly.

We were booked into a room immediately above an event floor where a wedding was taking place. Loud music began at 11:30 pm and continued until after 1 am. We were not informed about this at check in or given any option to switch rooms until we phoned reception at 11:30 pm. We were told that the music would stop at midnight but it did not. The reason given was that the hotel security were unable to control the event. Very disappointed in what should have been a pleasant stay in a beautiful hotel.

Friendly staff, beautiful view, clean rooms

Overall a very nice hotel in a convenient location. Didn't feel "luxury" to me per see, but it was nice. Very clean. The service was attentive and friendly. My only big complaint is a weird one - they had sliding bathroom doors in our room with no locks and at many points they would spontaneously ope while someone was using the toilet, making for an unnecessarily awkward experience. They should change those doors.

Room was clean but the pool was pretty small and the neighborhood wasn’t as nice as I expected. Overall it worked well for us but I might try a different location next time.

Yes

Room was clean but the pool was pretty small and the neighborhood wasn’t as nice as I expected. Overall it worked well for us but I might try a different location next time.

Overall a very nice hotel in a convenient location. Didn't feel "luxury" to me per see, but it was nice. Very clean. The service was attentive and friendly. My only big complaint is a weird one - they had sliding bathroom doors in our room with no locks and at many points they would spontaneously ope while someone was using the toilet, making for an unnecessarily awkward experience. They should change those doors.

A