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Indoor pool
In-room dining
Flat-screen TV, fireplace

Guest reviews

4.0 out of 5 Very good
308 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Pet Friendly

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays


Explore the area

Popular LocationCraig Heritage Park and Museum3 min drive
Popular LocationRiptide Lagoon Adventure Golf5 min drive
Popular LocationTop Bridge Community Park20 min drive
AirportNanaimo, BC (YCD)38 min drive

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  • Standard Room, 1 King Bed with Sofa bed

    4.3/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 3
    More detailsStandard Room, 1 King Bed with Sofa bed
  • Standard Room, 1 Queen Bed with Sofa bed

    4.5/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 3
    More detailsStandard Room, 1 Queen Bed with Sofa bed
  • Creekside King 1 bedroom with sofa bed

    3.9/5 guest room rating

    Room amenities

    • 680 sq ft
    • Sleeps 5
    More detailsCreekside King 1 bedroom with sofa bed
  • Creekside 2 Bedroom Apartment

    Room amenities

    • Lake view
    • Sleeps 7
    More detailsCreekside 2 Bedroom Apartment
  • Room, 1 Queen Bed with Sofa bed

    4.5/5 guest room rating

    Room amenities

    • 650 sq ft
    • Sleeps 4
    More detailsRoom, 1 Queen Bed with Sofa bed
  • Craig Bay 1 Bedroom with sofa

    5/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 5
    More detailsCraig Bay 1 Bedroom with sofa
  • Craig Bay 2 Bedroom Apartment

    Room amenities

    • Ocean view
    • Sleeps 7
    More detailsCraig Bay 2 Bedroom Apartment

About this area

Nanoose Bay

Located in Nanoose Bay, Pacific Shores Resort & Spa is on a private beach. Eaglecrest Golf Club and Departure Bay Ferry Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rathtrevor Beach Provincial Park and Parksville Beach. Paradise Fun Park and Little Qualicum Cheeseworks are not to be missed. Make sure you don't miss outdoor adventures like hiking/biking trails, mountain biking and cave exploring.
Visit our Nanoose Bay travel guide
View in a map
Popular Location

What's nearby

  • Craig Heritage Park and Museum - 3 min drive
  • Riptide Lagoon Adventure Golf - 5 min drive
  • Rathtrevor Beach Provincial Park - 7 min drive
  • The Wool Shop - 8 min drive
  • Top Bridge Community Park - 20 min drive

Getting around

  • AirportNanaimo, BC (YCD) - 38 min drive


  • The British Bobby - 4 min drive
  • Treetops Tapas & Grill - 5 min drive
  • Mekong River Restaurant - 7 min drive
  • Ichi Sushi - 7 min drive
  • Amrikko's Indian Grill - 7 min drive

About this property

Pacific Shores Resort & Spa

Beachfront Nanoose Bay hotel in Regional District of Nanaimo with full-service spa
This hotel features a full-service spa, a private beach and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a spa tub and a sauna are on-site. All 187 rooms boast fireplaces, and offer free WiFi and balconies. Guests will also find flat-screen TVs, microwaves and coffee/tea makers. Limited housekeeping is available.
Pacific Shores Resort & Spa offers 187 forms of accommodation with fireplaces and complimentary bottles of water. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Nanoose Bay hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a limited basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, AquaTerre. Services include facials and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground


  • Lift

Guest services

  • Front desk (limited hours)
  • Housekeeping (limited)
  • Laundry facilities

Languages spoken

  • English

Business services

  • Meeting rooms


  • BBQ grill(s)
  • Garden
  • Picnic area
  • Private beachfront location
  • Terrace


  • Facials
  • Manicures and pedicures
  • Massages


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas

Room amenities


  • Blackout drapes/curtains
  • Linens


  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels


  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini fridge

Outdoor space

  • Balcony


  • Connecting rooms available
  • Fireplace
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Window screens



Check-in between 3:00 PM and 11:00 PM
Minimum check-in age - 19


Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk


Pets are allowed for an extra charge of CAD 10 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Frequently asked questions

Can I cancel my reservation for free at Pacific Shores Resort & Spa and receive a full refund?
Yes, Pacific Shores Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Pacific Shores Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Pacific Shores Resort & Spa have a pool?
Yes, this property has an indoor pool.
Is Pacific Shores Resort & Spa pet-friendly?
Yes, pets are allowed at this property. There's a fee of CAD 10 per pet, per day.
How much is parking at Pacific Shores Resort & Spa?
Self-parking is free at this property.
What time is check-in at Pacific Shores Resort & Spa?
Check-in is from 3:00 PM to 11:00 PM.
What time is check-out at Pacific Shores Resort & Spa?
Checkout is at 11 AM.
Where is Pacific Shores Resort & Spa located?
Located in Regional District of Nanaimo, this spa hotel is 3.1 mi (5 km) from Rathtrevor Beach Provincial Park, and within 6 mi (10 km) of Parksville Beach and Paradise Fun Park. Little Qualicum Cheeseworks and Eaglecrest Golf Club are also within 12 mi (20 km).
Very good
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

3/5 Okay

Business traveller, Travelled with pets, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
The overall property itself is beautiful and in a great location however the room that we were staying at was very dated and in need of a renovation. The Resort is renovating another building/set of rooms so it is nice to see that all the rooms will eventually be upgraded. For now I would rate the property a 3 star however once the renovation of the rooms are completed I would likely give it a 4 star rating.
Stayed 2 nights in Oct 2020

2/5 Poor

Travelled with family, Travelled with pets
Sad face IconDisliked: Amenities, property conditions & facilities
The elevator was broken for the entire time we stayed in the hotel. The location was far away of any restaurant and the hotel restaurant didn’t had many options just piza and burgers.
Stayed 2 nights in Oct 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
Location terrific. Seems a little run down and small things not functioning (our screen door was broken). Our main issue: we asked when booking if we could charge our electric car when there and were told yes. On arrival the “charger” was a hanging cord amongst construction debris and was not energized so we couldn’t recharge. Staff assured us it would be operating by 9am the following morning but it wasn’t and when we had to check out it was still not done.
Stayed 1 night in Oct 2020

3/5 Okay

Happy face iconLiked: Cleanliness
Beautiful property, but a bit remote. We were travelling with another couple and our rooms could not have been farther apart. Water pressure fo shower was very poor.
Stayed 2 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
A beautiful place with views of the grounds and glimpses of the ocean.Comfortable bed and room. Courteous staff.
Stayed 1 night in Sep 2020