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Overview of Pacific Shores Resort & Spa

Photo gallery

Featured Image
Indoor pool
In-Room Dining
Flat-screen TV, fireplace

Pacific Shores Resort & Spa

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationCraig Heritage Park and Museum3 min drive
    Popular LocationParksville Visitor Centre4 min drive
    Popular LocationTop Bridge Community Park20 min drive
    AirportNanaimo, BC (YCD)38 min drive

Choose dates to view prices

Standard hotel room king bed and sofa bed

4.2/5 guest room rating
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard hotel room queen bed and sofa bed

4.5/5 guest room rating
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Creekside King 1 bedroom with sofa bed

4/5 guest room rating
  • 680 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Creekside 2 Bedroom Apartment

3.8/5 guest room rating
  • Lake view
  • Sleeps 7
  • 2 King Beds, 1 Queen Sofa Bed and 1 Double Sofa Bed

Queen one bedroom suite with sofa bed

4.5/5 guest room rating
  • 650 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Craig Bay 1 Bedroom with sofa

4/5 guest room rating
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Craig Bay 2 Bedroom Apartment

No guest room rating
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 1 Queen Sofa Bed and 1 Double Sofa Bed

About this area

Nanoose Bay

Located in Nanoose Bay, Pacific Shores Resort & Spa is on a private beach. Eaglecrest Golf Club and Departure Bay Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Rathtrevor Beach Provincial Park and Parksville Beach. Paradise Fun Park and Little Qualicum Cheeseworks are not to be missed. Be sure not to miss outdoor adventures like hiking/biking trails, cave exploring, and mountain biking.
Popular Location

What's nearby

  • Craig Heritage Park and Museum - 3 min drive
  • Parksville Visitor Centre - 4 min drive
  • Riptide Lagoon Adventure Golf - 5 min drive
  • Rathtrevor Beach Provincial Park - 7 min drive
  • Top Bridge Community Park - 20 min drive

Getting around

  • Nanaimo, BC (YCD) - 38 min drive


  • The British Bobby — 4 min drive
  • Treetops Tapas & Grill — 5 min drive
  • Mekong River Restaurant — 7 min drive
  • Ichi Sushi — 7 min drive
  • Amrikko's Indian Grill — 7 min drive

About this property

Pacific Shores Resort & Spa

Beachfront hotel with full-service spa and indoor pool
This hotel features a full-service spa, a private beach, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a snack bar/deli, and a spa tub are onsite. All 187 rooms boast fireplaces and offer free WiFi and balconies. Guests will also find flat-screen TVs, microwaves, and coffee makers. Limited housekeeping is available.
Pacific Shores Resort & Spa offers 187 accommodations with fireplaces and complimentary bottled water. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Nanoose Bay hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, AquaTerre. Services include facials and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for dinner
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground
  • Snack bar/deli


  • Elevator

Guest services

  • Front desk (limited hours)
  • Housekeeping (limited)
  • Laundry facilities

Languages spoken

  • English

Business services

  • Meeting rooms


  • BBQ grill(s)
  • Garden
  • Picnic area
  • Private beachfront location
  • Terrace


  • Facials
  • Manicures and pedicures
  • Massages


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas

Room amenities


  • Bed sheets
  • Blackout drapes/curtains


  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels


  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

Outdoor space

  • Balcony


  • Connecting rooms available
  • Fireplace
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Window screens



Check-in from 4:30 PM - 11:00 PM
Minimum check-in age - 19


Check-out before 11 AM
Express check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
Full payment for the stay is required at check-in

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk


Pets allowed for an extra charge of CAD 10 per pet, per day
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CAD 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Creekside Suites Hotel Nanoose Bay
Creekside Suites Hotel
Creekside Suites Nanoose Bay
Creekside Suites @ Pacific Shores Hotel Nanoose Bay
Creekside Suites @ Pacific Shores Hotel
Creekside Suites @ Pacific Shores Nanoose Bay
Pacific Shores Resort Nanoose Bay
Pacific Shores Nanoose Bay
Hotel Pacific Shores Resort & Spa Nanoose Bay
Nanoose Bay Pacific Shores Resort & Spa Hotel
Hotel Pacific Shores Resort & Spa
Pacific Shores Resort & Spa Nanoose Bay
Creekside Suites @ Pacific Shores
Pacific Shores Resort
Creekside Suites
Pacific Shores
Pacific Shores Nanoose Bay
Pacific Shores & Spa Nanoose
Pacific Shores Resort & Spa Hotel
Pacific Shores Resort & Spa Nanoose Bay
Pacific Shores Resort & Spa Hotel Nanoose Bay

Frequently asked questions

Very good
Rating 5 - Excellent. 123 out of 330 reviews
5 - Excellent 37%
Rating 4 - Good. 123 out of 330 reviews
4 - Good 37%
Rating 3 - Okay. 50 out of 330 reviews
3 - Okay 15%
Rating 2 - Poor. 22 out of 330 reviews
2 - Poor 7%
Rating 1 - Terrible. 12 out of 330 reviews
1 - Terrible 4%




Staff & service




Property conditions & facilities

5/5 Excellent

Stayed 1 night in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quiet and peaceful our stay was with a nice view of the ocean & beautifully maintained landscaped as we enjoyed walking around the grounds.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Top notch spa, incredible dining, spotless modern rooms, manicured gardens, friendly and helpful staff. What more do you want?
Stayed 2 nights in Mar 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a one bedroom suite. It was well-appointed and the kitchen has everything we needed. The view from the room was beautiful. Loved the pool and the pickle ball courts. The beach was fun to explore when the tide was out. The staff were very helpful and our daughter loved saying hi to the dogs onsite! Great family property.
Stayed 2 nights in Mar 2021

3/5 Okay

Travelled with family
Liked: Cleanliness
The views / location were amazing...the beach setting totally gorgeous. Nice open field for kids to play safely. Nice ammenries
Stayed 2 nights in Mar 2021