Shibuya Excel Hotel Tokyu

4.0 star property
Upscale hotel, walk to Shibuya Crossing

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Exterior
View from room
2 restaurants, breakfast served
2 restaurants, breakfast served
Reviews
9.2

Wonderful

Popular amenities

  • Restaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Popular LocationShibuya Crossing3 min walk
  • Popular LocationNational Stadium4 min drive
  • Popular LocationTokyo Tower5 min drive
  • AirportTokyo (NRT-Narita Intl.)69 min drive

Most relevant reviews

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Room options

Available filters for rooms
Showing 42 of 42 rooms

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 413 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Semi Double Room Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room with Park View - Non-Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 240 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Quad Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

Triple Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 366 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

Excel Double Room - Non-Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 221 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room, 1 Bedroom

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Standard Twin Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Excel Semi-Double Non-Smoking, 21 - 24F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
Bidet
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Excel Twin Non-Smoking, 21 - 24F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Premier Double Non-Smoking, 14 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View Twin Non-Smoking, 13 - 19F

Highlights

Air conditioning
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 325 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Excel Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Fourth Room

  • Sleeps 4
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

Superior Twin Room with City View

  • Sleeps 2
  • 2 Twin Beds

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Tokyo

In the entertainment district, Shibuya Excel Hotel Tokyu is in Shibuya, a walkable area in Tokyo with good airport proximity and shopping. Shibuya Crossing and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a game? See what's going on at National Stadium or Tokyo Dome. Guests appreciate the hotel's convenience to public transportation: Shibuya Station is just steps away.

What's nearby

  • Shibuya Crossing - 3 min walk
  • Tokyo Anime Center - 5 min walk
  • National Stadium - 4 min drive
  • Tokyo Tower - 5 min drive
  • Tokyo Imperial Palace - 5 min drive

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Upscale hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • 1 meeting room, multilingual staff, and a 24-hour front desk
  • A vending machine, free newspapers, and concierge services
  • Guest reviews say good things about the helpful staff and proximity to the airport
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the comfortable, spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch HDTVs with digital channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of Jun 24, 2024, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on Jul 15, 2024 start from CA $264.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Excel Hotel Tokyu?

Self parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Check-out is at 11 AM.

Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this hotel is 0.2 mi (0.3 km) from Shibuya Crossing and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Shinsen Station is 8 minutes.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1099 reviews" "
Rating 8 - Good. 258 out of 1099 reviews" "
Rating 6 - Okay. 63 out of 1099 reviews" "
Rating 4 - Poor. 28 out of 1099 reviews" "
Rating 2 - Terrible. 18 out of 1099 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Candace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and perfect location
Stayed 7 nights in Jun 2024

6/10 Okay

Irina

Liked: Cleanliness
Disliked: Staff & service, amenities
Central location. Great views. Facilities minimal- no pool, no relaxing lounge area, no spa or bath, no bar… Staff is not most friendly
Stayed 3 nights in Jun 2024

10/10 Excellent

Shonelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Elizabethe

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We on the 13th floor with a view of the Shibuya Scramble. Our room had visible wear and tear, including stains on a chair and the carpet. In the evenings you could hear frequent whistles from the traffic crossing guards. So it was noisy. If you stay in one of these rooms, definitely choose a much higher floor if you face the Scramble. The staff was great and we were very close to Shibuya Station.
Stayed 5 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Perfect location for exploring Shibuya neighborhood. Literally in the middle of everything! The common spaces were pristine and the buffet breakfast was nice. My only complaint is that our mattress was a rock and made sleeping uncomfortable.
Stayed 4 nights in Jun 2024

8/10 Good

Jae Young

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location location location. You book this hotel for the location. The bed was uncomfortable, amenities not that great. But the staff were amazing and kind and you can walk everywhere. Highly recommend for people who want to stay in the heart of Shibuya.
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. My only complaint is the dryers took forever to dry our clothes.
Stayed 4 nights in Jun 2024

10/10 Excellent

Celine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shibuya Excel hotel has direct access to the train station & eating places. It’s so convenient and safe. We will stay here again. The rooms were spacious. We enjoyed ourselves very much!
Stayed 5 nights in Jun 2024

10/10 Excellent

Aliya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice hotel with aircon and delicious breakfast: out-rated the breakfast at any other hotels I stayed at. Also would highly recommend reserving the afternoon / evening tea at the hotel restaurant - very worth it. Walkable distance from many attractions so very convenient for first few nights in Tokyo while still getting used to the city. Only caveat was difficult to find at first because it was literally (and I mean literally) on top of Shibuya station on the 5th floor (don’t let Google maps fool you that it’s somewhere else). Service was excellent, rooms are spacious. This hotel was worth every penny.
Stayed 3 nights in May 2024

General hotel information

Reasons to Book
Great Location & Beautiful Rooms
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5