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Overview of Keio Plaza Hotel Tokyo

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Guest reviews

4.3 / 5Excellent
5,183 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

Highlights

Popular LocationShinjuku Gyoen National Garden17 min walk
Popular LocationYoyogi Park9 min drive
RestaurantEXCELSIOR CAFFE1 min walk
RestaurantSangoku Ichi2 min walk
AirportTokyo (HND-Haneda)31 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Superior Twin Room, Non Smoking

    Superior Twin Room, Non Smoking

    Room amenities

    • 366 sq ft
    • City view
    • Sleeps 4
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  • Plaza Deluxe Twin Room, Non Smoking (Main Tower)

    Plaza Deluxe Twin Room, Non Smoking (Main Tower)

    Room amenities

    • 382 sq ft
    • City view
    • Sleeps 3
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  • Plaza Superior Twin, Non Smoking (Main Tower)

    Plaza Superior Twin, Non Smoking (Main Tower)

    Room amenities

    • 363 sq ft
    • City view
    • Sleeps 4
    Show more
  • Plaza Luxe Double, Non Smoking with Free access to lounge

    Plaza Luxe Double, Non Smoking with Free access to lounge

    Room amenities

    • 324 sq ft
    • City view
    • Sleeps 3
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  • Standard Twin, Non Smoking

    Standard Twin, Non Smoking

    Room amenities

    • 253 sq ft
    • City view
    • Sleeps 3
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  • Plaza Superior South Wing Twin, Non Smoking, 20F above

    Plaza Superior South Wing Twin, Non Smoking, 20F above

    Room amenities

    • 324 sq ft
    • City view
    • Sleeps 4
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  • Plaza Superior South Wing Double, Non Smoking

    Plaza Superior South Wing Double, Non Smoking

    Room amenities

    • 324 sq ft
    • City view
    • Sleeps 3
    Show more
  • Standard Double Room, Non Smoking

    Standard Double Room, Non Smoking

    Room amenities

    • 253 sq ft
    • City view
    • Sleeps 3
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  • Plaza Deluxe Twin Room, Smoking (Main Tower)

    Plaza Deluxe Twin Room, Smoking (Main Tower)

    Room amenities

    • 382 sq ft
    • City view
    • Sleeps 3
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  • Plaza Superior Twin, Smoking (Main Tower)

    Plaza Superior Twin, Smoking (Main Tower)

    Room amenities

    • 363 sq ft
    • City view
    • Sleeps 4
    Show more
  • Standard Double, Smoking

    Standard Double, Smoking

    Room amenities

    • 253 sq ft
    • City view
    • Sleeps 3
    Show more
  • Standard Twin, Smoking

    Standard Twin, Smoking

    Room amenities

    • 253 sq ft
    • City view
    • Sleeps 3
    Show more
  • Superior Twin Room, Smoking

    Superior Twin Room, Smoking

    Room amenities

    • 363 sq ft
    • City view
    • Sleeps 4
    Show more
  • Plaza Superior South Wing Twin, Non Smoking

    Plaza Superior South Wing Twin, Non Smoking

    Room amenities

    • 324 sq ft
    • City view
    • Sleeps 4
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  • Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

    Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 382 sq ft
    • City view
    • Sleeps 3
    Show more
  • Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

    Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 382 sq ft
    • City view
    • Sleeps 3
    Show more
  • Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

    Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 764 sq ft
    • City view
    • Sleeps 3
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  • Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

    Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 764 sq ft
    • City view
    • Sleeps 3
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  • Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

    Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 363 sq ft
    • City view
    • Sleeps 3
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  • Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)

    Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 1146 sq ft
    • City view
    • Sleeps 5
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  • Renovated Standard Double, Non Smoking

    Renovated Standard Double, Non Smoking

    Room amenities

    • 253 sq ft
    • City view
    • Sleeps 3
    Show more
  • Renovated Superior Twin, Non Smoking (Main Tower)

    Renovated Superior Twin, Non Smoking (Main Tower)

    Room amenities

    • 363 sq ft
    • City view
    • Sleeps 4
    Show more
  • Renovated Deluxe Double, Non Smoking

    Renovated Deluxe Double, Non Smoking

    Room amenities

    • 382 sq ft
    • City view
    • Sleeps 3
    Show more
  • Renovated Deluxe Twin, Non Smoking

    Renovated Deluxe Twin, Non Smoking

    Room amenities

    • 382 sq ft
    • City view
    • Sleeps 3
    Show more
  • Plaza Superior South Wing King, Non Smoking

    Plaza Superior South Wing King, Non Smoking

    Room amenities

    • 324 sq ft
    • City view
    • Sleeps 4
    Show more
  • Deluxe Twin, Non Smoking (Universal Design)

    Deluxe Twin, Non Smoking (Universal Design)

    Room amenities

    • 382 sq ft
    • City view
    • Sleeps 3
    Show more
  • Luxury Deluxe Twin, Non Smoking (Universal Design)

    Luxury Deluxe Twin, Non Smoking (Universal Design)

    Room amenities

    • 506 sq ft
    • City view
    • Sleeps 3
    Show more
  • Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

    Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

    Room amenities

    • 382 sq ft
    • City view
    • Sleeps 5
    Show more
  • Plaza Deluxe South Wing Triple, Non Smoking, 20F above

    Plaza Deluxe South Wing Triple, Non Smoking, 20F above

    Room amenities

    • 441 sq ft
    • City view
    • Sleeps 5
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  • Junior Suite Twin, Non Smoking (Universal Design)

    Junior Suite Twin, Non Smoking (Universal Design)

    Room amenities

    • 725.4 sq ft
    • City view
    • Sleeps 3
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  • Universal Junior Suite Twin, Non Smoking

    Universal Junior Suite Twin, Non Smoking

    Room amenities

    • 721 sq ft
    • City view
    • Sleeps 3
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  • Universal Deluxe Twin Room, Non Smoking

    Universal Deluxe Twin Room, Non Smoking

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    Show more
  • Universal Luxury Deluxe Twin Room, Non Smoking

    Universal Luxury Deluxe Twin Room, Non Smoking

    Room amenities

    • 506 sq ft
    • City view
    • Sleeps 3
    Show more
  • Run of The House - Twin

    Run of The House - Twin

    Room amenities

    • 253 sq ft
    • City view
    • Sleeps 3
    Show more
  • Plaza Deluxe South Wing Twin (Non-Smoking)

    Plaza Deluxe South Wing Twin (Non-Smoking)

    Room amenities

    • 432 sq ft
    • City view
    • Sleeps 4
    Show more
  • Plaza Deluxe South King (Non-Smoking)

    Plaza Deluxe South King (Non-Smoking)

    Room amenities

    • 432 sq ft
    • City view
    • Sleeps 3
    Show more
  • Luxury Fourth, Smoking

    Luxury Fourth, Smoking

    Room amenities

    • 498 sq ft
    • City view
    • Sleeps 5
    Show more
  • Luxury Family Room, Non-Smoking

    Luxury Family Room, Non-Smoking

    Room amenities

    • 498 sq ft
    • City view
    • Sleeps 6
    Show more
  • Plaza Luxe King, Non Smoking with Free access to lounge

    Plaza Luxe King, Non Smoking with Free access to lounge

    Room amenities

    • 432 sq ft
    • City view
    • Sleeps 3
    Show more
  • Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)

    Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 755 sq ft
    • City view
    • Sleeps 5
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  • Run of The House - Double

    Run of The House - Double

    Room amenities

    • 253 sq ft
    • City view
    • Sleeps 3
    Show more
  • Run of The House - Triple

    Run of The House - Triple

    Room amenities

    • 324 sq ft
    • City view
    • Sleeps 4
    Show more
  • Premier Grand - Run of The House, Twin

    Premier Grand - Run of The House, Twin

    Room amenities

    • 382 sq ft
    • City view
    • Sleeps 3
    Show more
  • Premier Grand - Run of The House, King

    Premier Grand - Run of The House, King

    Room amenities

    • 363 sq ft
    • City view
    • Sleeps 3
    Show more

About this area

Tokyo

In the city centre, Keio Plaza Hotel Tokyo is in Tokyo's Shinjuku neighbourhood, a walkable area with great airport proximity. The area's natural beauty can be seen at Shinjuku Gyoen National Garden and Yoyogi Park, while Tokyo Opera City Concert Hall and New National Theatre Tokyo are cultural highlights. Travelling with kids? Make time for KidZania Tokyo, or head to an event or a match at Tokyo National Olympic Stadium. Our guests love the hotel's convenience for public transport: Tochomae Station is 3 minutes by foot and Nishi-shinjuku Station is 7 minutes.

Popular Location

What's nearby

  • Shinjuku Gyoen National Garden - 17 min walk
  • Yoyogi Park - 9 min drive
  • Meiji Jingu Shrine - 10 min drive
  • Waseda University - 17 min drive
  • Shibuya Crossing - 18 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 68 min drive

Restaurants

  • スーパーブッフェ グラスコート — 1 min walk
  • フレンチ&イタリアン デュオ・フルシェット — 1 min walk
  • EXCELSIOR CAFFE - 1 min walk
  • Sangoku Ichi - 2 min walk
  • 串やき・魚 新宿宮川 昭和ビル店 - 2 min walk

About this property

Keio Plaza Hotel Tokyo

Family-friendly Tokyo hotel in Shinjuku, walk to Tokyo Metropolitan Government Building
Along with 11 restaurants, this hotel has 5 bars/lounges and a fitness centre. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include 3 coffee shops/cafés, a 24-hour business centre and self parking. All 1455 soundproofed rooms feature free WiFi and 24-hour room service. Flat-screen TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as slippers and children's slippers.
Keio Plaza Hotel Tokyo offers 1455 forms of accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters. 60-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.
This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: JPY 1000 per night
Limited parking spaces
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times
Free theme park shuttle

Food and drink

Buffet breakfast available for a fee daily 5:00 AM–11:00 AM: JPY 3500 for adults and JPY 2500 for children
11 restaurants and 3 coffee shops
5 bars/lounges
24-hour room service

Things to do

Art gallery
Children's pool
Designer shops
Fitness centre
Karaoke
Seasonal outdoor pool
Shopping

Family friendly

Baby bath
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
DVD player
Free theme park shuttle
Corner/local shop
High chair
Laundry facilities
Fridge
Seasonal outdoor pool
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop
Newspapers in reception
Reception hall
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
German
Italian
Japanese
Korean
Portuguese
Spanish

Business services

24-hour business centre
4 meeting rooms
Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible van parking
Wheelchairs available on site

More

Designated smoking areas (fines apply)
Romance packages available

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Free extra futon mattress
Climate control (heating)
Linens

Bathroom

Bidet
Free toiletries
Hairdryer
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels

Entertainment

60-inch flat-screen TV
DVD player
Satellite channels

Food and drink

Free bottled water
Minibar
Fridge

More

Children's slippers
Electrical adapters/chargers
Free newspapers
Guidebooks/recommendations
In-room massage
Individually decorated
Individually furnished
Laptop-friendly workspace
Local maps
Phone
Restaurant dining guide
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in between 3:00 PM and 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation.
  • 24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 6100.0 per day.

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 200 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3500 for adults and JPY 2500 for children (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 6100.0 per day
  • Facilities fee: JPY 2000 per person, per night and includes use of:

  • – Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The property will charge an occupancy fee if you arrive with more guests than indicated in your reservation.

We should mention

The seasonal pool will be open from June to September.Pool access available from 9:00 AM to 8:00 PM One child aged 5 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.

Property is also known as

  • Keio Plaza Hotel Tokyo
  • Keio Plaza Hotel
  • Keio Plaza Tokyo
  • Keio Plaza
  • Keio Plaza Shinjuku
  • Keio Plaza Hotel Tokyo Shinjuku

Guest reviews

4.3

Excellent

5 - Excellent
2,492
4 - Good
2,065
3 - Okay
440
2 - Mediocre
122
1 - Poor
64
4.4
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Keio Plaza is rather old but the space is larger than most hotels in Tokyo. Love the hairdryer there, it dries my hair extra quick, which I ended up asking online customer service what model and brand was. The front desk staff gave me a distant kind of feeling. They can do better. Stayed here for two days and used the Disney coach service, pretty decent and convenient for Disney visitors. The hotel is very close to Shinjuku station, huge pros indeed.

Stayed 2 nights in Dec. 2019

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Amenities

This is a very good,comfortable hotel. The staff are polite and generally helpful. However, there is no laundrette in the hotel, and the staff would not tell us where we could find one. There was also no microwave in the room.

Stayed 15 nights in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

OMG what an experience! I was reluctant to come because there was a pandemic going on but I had booked this trip 10 months in advance and there was no way to back out of the trip of a lifetime. The hotel was pleasantly quiet and beautifully decorated. We got two rooms and they were extremely different so I would highly recommend the updated superior room above 25 if you want take full experience. The amenities were lovely smelling and the shower pressure was so intense. Like I don’t usually get floored by this but it would have stripped the paint off the walls and I loved it after a long day of walking around the city. I can’t believe I only got two nights at this amazing place. The worst thing about this trip was the metropolitan building was closed due to the pandemic so next time I hope I’ll be able to go and see this building. Can’t wait to come again!

Stayed 2 nights in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

location and everything is good, especially the renovation room

Stayed 2 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service staff without any consent, offer to help move baggage up to the room and explain the room features. Friendly staffing. Room is clean and the decoration is soothing.

Stayed 4 nights in Feb. 2020