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Keio Plaza Hotel Tokyo

Photo gallery for Keio Plaza Hotel Tokyo

Exterior
Seasonal outdoor pool
Seasonal outdoor pool
View from room
1 bedroom, down comforters, minibar, in-room safe

Overview of Keio Plaza Hotel Tokyo

VIP Access

Keio Plaza Hotel Tokyo

4.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330

Explore the area

  • Popular LocationTokyo Metropolitan Government4 min walk
  • Popular LocationShinjuku Gyoen National Garden15 min walk
  • Popular LocationTokyo Opera City Concert Hall17 min walk
  • AirportTokyo (HND-Haneda)39 min drive

Room options

About this area

Tokyo

Near a metro station, Keio Plaza Hotel Tokyo is in Shinjuku, a walkable area in Tokyo with great airport proximity. Notable landmarks in the area include Shinjuku I Land and Toto Tokyo Center Showroom, and travelers wishing to experience a bit of culture can try Pentax Square. Traveling with kids? Consider Tokyo Disneyland® and Tokyo DisneySea®. Guests love the hotel's convenience to public transportation: Tochomae Station is 3 minutes by foot and Nishi-shinjuku Station is 7 minutes.
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Map

What's nearby

  • Shinjuku Mitsui Building - 2 min walk
  • Pentax Square - 3 min walk
  • Tokyo Metropolitan Government - 4 min walk
  • Shinjuku Gyoen National Garden - 15 min walk
  • Tokyo Opera City Concert Hall - 17 min walk

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Narita Intl. Airport (NRT) - 53 min drive

Restaurants

  • PRONTO - 3 min walk
  • All Day Dining Jurin - 3 min walk
  • Sizzler - 3 min walk
  • Doutor Coffee Shop - 3 min walk
  • Ben Fiddich - 3 min walk

About this property

Keio Plaza Hotel Tokyo

4.5-star luxury hotel revitalized in 2020 and located in Shinjuku
Consider a stay at Keio Plaza Hotel Tokyo and take advantage of a roundtrip airport shuttle, a grocery/convenience store, and an art gallery on site. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature fusion cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and 3 coffee shops/cafes.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Cooked-to-order breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, wedding services, and a reception hall
  • A vending machine, bicycle parking, and coworking spaces
  • Guest reviews give top marks for the proximity to the airport
Room features
All 1455 individually furnished rooms include thoughtful touches such as 24-hour room service and laptop-friendly workspaces, as well as amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Highchairs, baby baths, and children's slippers
  • Down comforters and free extra futons
  • Bathrooms with separate tubs/showers and bidets
  • 40-inch flat-screen TVs with satellite channels and DVD players
  • Wardrobes/closets, refrigerators, and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1000 per night; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 5:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: JPY 3500 for adults and JPY 2500 for children
  • 10 restaurants and 3 coffee shops
  • 5 bars/lounges
  • 24-hour room service

Restaurants on site

  • スーパーブッフェ　グラスコート
  • フレンチ＆イタリアン　デュオ・フルシェット
  • 鉄板焼　やまなみ
  • 和食　かがり
  • 寿司　久兵衛

Things to do

  • Art gallery
  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Designer stores
  • Fitness center
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • DVD player
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Toys

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free extra futon mattress
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • DVD player
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Children's slippers
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

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Shinjuku
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Business-friendly
Business-friendly
Air conditioned
Air conditioned
4 star
4 star
Hotel
Hotel
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 6100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: JPY 3500 for adults and JPY 2500 for children (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 6100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

The seasonal pool will be open from July 16 to August 31
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Keio Plaza Hotel Tokyo have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Keio Plaza Hotel Tokyo?

As of Dec 10, 2022, prices found for a 1-night stay for 2 adults at Keio Plaza Hotel Tokyo on Jan 8, 2023 start from CA $361.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Keio Plaza Hotel Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Keio Plaza Hotel Tokyo?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Keio Plaza Hotel Tokyo?

Check-in is from 3:00 PM - 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Keio Plaza Hotel Tokyo?

Check-out is at 11:00 AM.

Does Keio Plaza Hotel Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–5:30 PM at scheduled times. A fee of JPY 3200 per person applies.

Where is Keio Plaza Hotel Tokyo located?

This family-friendly Tokyo hotel is located in a shopping district, within a 5-minute walk of Shinjuku Mitsui Building, Pentax Square, and Shinjuku Nomura Building. Shinjuku I Land and Tokyo Metropolitan Government are also within 5 minutes. Tochomae Station is only a 3-minute walk and Nishi-shinjuku Station is 7 minutes.

Keio Plaza Hotel Tokyo Reviews

Keio Plaza Hotel Tokyo Reviews

Overall score and ratings

8.8

Excellent

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 10 - Excellent. 571 out of 1006 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 316 out of 1006 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 67 out of 1006 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 33 out of 1006 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 19 out of 1006 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Wee Siang
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to newly renovated room. Service is excellent and non intrusive. I love it. Can’t wait to be back

8/10 Good

Siu Wai Sylvia
Travelled with family
Liked: Cleanliness, staff & service, amenities
We paid the room with lounge. It was nice having free Starbucks coffee during weekday late afternoon. We enjoyed the environment so quiet and nice view.

6/10 Okay

Sharon
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Like: convenient location, cleanliness, spacious bed. Dislike: long check-in time.
Stayed 3 nights in Nov 2022

2/10 Terrible

ryan
Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This time was so disappointed your service.
Stayed 3 nights in Nov 2022

10/10 Excellent

EDMUND
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japanese services are almost perfect, in the smallest details. Restaurant staffs went overboard to take care of customers.
Stayed 4 nights in Nov 2022

10/10 Excellent

chienjung
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent experience
Stayed 1 night in Nov 2022

10/10 Excellent

Helen
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are knowledgable
Stayed 1 night in Nov 2022

8/10 Good

Darya
Travelled with partner
Liked: Cleanliness, staff & service, amenities
Still a very stately hotel with amazing service. Feeling that it was once a very upscale hotel, and is continuing trying to be. Currently going through some renovations, but did not disrupt stay. Very firm beds which were great for me, but not so much for my travel companion. No blackout curtains so it gets a bit bright around 6am which is fine for some, but not so much if you plan to sleep in. Carpeting and room is a bit dated.
Stayed 2 nights in Nov 2022

10/10 Excellent

Kerri
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service

10/10 Excellent

Davis
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location, an easy tunnel walk to Shinjuku station which leads to everywhere. Nice and quiet, tidy and spotless. Would be perfect if my room had some USB charging ports.