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Keio Plaza Hotel Tokyo

Photo gallery for Keio Plaza Hotel Tokyo

5 bars/lounges
Seasonal outdoor pool
Exterior
1 bedroom, down comforters, minibar, in-room safe
Ballroom

Overview of Keio Plaza Hotel Tokyo

VIP Access

Keio Plaza Hotel Tokyo

4.5 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330

Explore the area

  • Popular LocationTokyo Metropolitan Government4 min walk
  • Popular LocationShinjuku Sumitomo Building6 min walk
  • Popular LocationShinjuku Gyoen National Garden2 min drive
  • AirportTokyo (HND-Haneda)38 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Tokyo

Near a metro station, Keio Plaza Hotel Tokyo is in Shinjuku, a walkable area in Tokyo with great airport proximity. Notable landmarks in the area include Shinjuku I Land and Toto Tokyo Center Showroom. Shinjuku Mitsui Building and Pentax Square are two other places to visit that come recommended. Guests love the hotel's convenience to public transportation: Tochomae Station is 3 minutes by foot and Shinsen-Shinjuku Station is 7 minutes.
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Map

What's nearby

  • Shinjuku Mitsui Building - 2 min walk
  • Pentax Square - 3 min walk
  • Tokyo Metropolitan Government - 4 min walk
  • Shinjuku Sumitomo Building - 6 min walk
  • Shinjuku Gyoen National Garden - 2 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • あるでん亭新宿店 - 4 min walk
  • オールデイダイニング 樹林 - 3 min walk
  • Sizzler - 4 min walk
  • アートラウンジ デュエット - 3 min walk
  • 喫茶室ルノアール - 3 min walk

About this property

Keio Plaza Hotel Tokyo

4.5-star luxury hotel refurbished in 2020 and located near Tokyo Dome
Located close to Shinjuku Mitsui Building and Pentax Square, Keio Plaza Hotel Tokyo provides a roundtrip airport shuttle, a grocery/convenience store, and an art gallery on site. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature Fusion cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and 3 coffee shops/cafes.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool
  • Buffet breakfast (surcharge), a free theme park shuttle, and self parking (surcharge)
  • An electric car charging station, multilingual staff, and secured bicycle storage
  • Bicycle parking, a 24-hour front desk, and a gift shop
  • Guest reviews give top marks for the proximity to the airport
Room features
All 1455 individually furnished rooms include thoughtful touches such as 24-hour room service and laptop-friendly workspaces, as well as amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Highchairs, baby baths, and children's slippers
  • Bathrooms with separate tubs/showers and bidets
  • 40-inch flat-screen TVs with satellite channels and DVD players
  • Wardrobes/closets, refrigerators, and childcare services

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:30 PM at scheduled times
  • Free theme park shuttle
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:00 AM for a fee: JPY 4,500 for adults and JPY 4,500 for children
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Restaurants on site

  • オールデイダイニング樹林
  • スーパーブッフェ　グラスコート
  • 和食　かがり
  • 寿司　久兵衛
  • 鉄板焼　やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Baby bath
  • Baby toys
  • Children's pool
  • DVD player
  • Free theme park shuttle
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 10000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 4500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

The seasonal pool will be open from July 16 to August 31
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Keio Plaza Hotel Tokyo have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Keio Plaza Hotel Tokyo?

As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at Keio Plaza Hotel Tokyo on Jun 18, 2023 start from CA $423.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Keio Plaza Hotel Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Keio Plaza Hotel Tokyo?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Keio Plaza Hotel Tokyo?

Check-in is from 3:00 PM - 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Keio Plaza Hotel Tokyo?

Check-out is at 11:00 AM.

Does Keio Plaza Hotel Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–5:30 PM at scheduled times. A fee of JPY 1250 per person applies.

Where is Keio Plaza Hotel Tokyo located?

This family-friendly Tokyo hotel is located in a shopping district, within a 5-minute walk of Shinjuku Mitsui Building, Pentax Square, and Shinjuku Nomura Building. Shinjuku I Land and Tokyo Metropolitan Government are also within 5 minutes. Tochomae Station is only a 3-minute walk and Shinsen-Shinjuku Station is 7 minutes.

Keio Plaza Hotel Tokyo Reviews

Keio Plaza Hotel Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1007 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 288 out of 1007 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 74 out of 1007 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 32 out of 1007 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 19 out of 1007 reviews" "
" "2 - Terrible 2%

9.1/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff very friendly and helpfull.Area around hotel good.breakfast buffet good choice and pleasant staff.Shops good in hotel Would stay again if in Toky
Stayed 7 nights in May 2023

6/10 Okay

Emilie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is just really large and feels like a conference hotel. Really pricy so for that price point, I expect staff to be really friendly and helpful, and for things like WiFi to work well. Staff was not very English proficient, not really inclined to help, and the WiFi was absolutely terrible (the worst of all the hotels I stayed at in Japan during my stay, even though others were more affordable).
Stayed 4 nights in May 2023

8/10 Good

Chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 8 nights in May 2023

10/10 Excellent

Danielle, Kaneohe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Friendly and helpful staff, great amenities, convenient location, and beautiful/comfy rooms. The Grand Premier level and lounge are absolutely worth it if you have time to stick around for breakfast, tea time, and/or bar/happy hour. We loved every minute we spent there which complemented our busy itinerary of 7 days exploring Tokyo & Nagoya.
Stayed 6 nights in May 2023

8/10 Good

Nina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Keio Plaza Hotel Tokyo is a big property that serves as a big meeting venue and as a major tourist hotel. They know how to handle crowds well. The infrastructure, especially the elevators, need upgrading, but the facilities were marvelously well maintained and clean, and the staff was excellent.
Stayed 3 nights in May 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

8/10 Good

Shu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Yung Kit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very nice and professional staff
Stayed 1 night in May 2023

10/10 Excellent

YONG DE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All was good except that when we ask the staff to book a restaurant in advance and the hotel concierge did confirmed the booking, when we turn up at the restaurant they said no reservation was made
Stayed 8 nights in May 2023

10/10 Excellent

Vicki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and spacious, staff are helpful! Good location and only 5 mins away from JR station which is really nice
Stayed 3 nights in May 2023