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Hotel Metropolitan Tokyo Ikebukuro

4.0 star property
Hotel with 6 restaurants, near Sunshine Aquarium
VIP Access

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Hotel Metropolitan Tokyo Ikebukuro

Daily buffet breakfast (JPY 3500 per person)
Exterior
Superior Room, 1 Queen Bed, Non Smoking (16-21 F)
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
6 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.2

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Air conditioning
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Gym
    GymGym
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Room options

City View Twin Room, Non Smoking (extra bed for over age of 6 ,22-23F)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • 290 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

City View Twin Room, Non Smoking (22-23F)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 247 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

City View Single Room, Non Smoking (22-23F)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Moderate Queen, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

City View Room, 1 Queen Bed, Non Smoking (22-23F)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Executive King Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Queen, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 247 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room, Non Smoking (extra bed for over age of 6 (5-15F)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 291 sq ft
  • Sleeps 5
  • 2 Twin Beds

Superior Twin Room, Non Smoking (extra bed for over age of 6 ,16-21F)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 290 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Governor Suite Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Moderate Corner Queen, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

Executive Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Deluxe King, Non Smoking (24F)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Moderate Queen Plus, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room, 1 Queen Bed, Non Smoking (5-15F)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • 538 sq ft
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

Small Double Room - Non-Smoking (5-15F)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Ambassador Suite Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
2 bedrooms
  • 753 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Single Room, Non Smoking (5-15F)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

Moderate Twin Plus, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • 291 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Queen Bed, Non Smoking (16-21 F)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Superior Single Room, Non Smoking (16-21 F)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Superior Twin Room, Non Smoking (16-21 F)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • 247 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Moderate Twin, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
  • 247 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

City View Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

Executive Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

Executive Queen Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

City View Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

Standard Small Double Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Superior King Double Room Non-smoking

  • Sleeps 2
  • 1 King Bed

Executive Deluxe King Room Non-smoking

  • Sleeps 2
  • 1 King Bed

Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

Japanese Western Style Room Non-smoking

  • Sleeps 5
  • 4 Twin Futons and 2 Twin Beds

City View Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room Non smoking

  • Sleeps 1
  • 1 Double Bed

Superior Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

Superior Small Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds

Ambassador Suite

  • Sleeps 2
  • 2 Double Beds

Similar properties

About the area

Map
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Tokyo-to, 171-8505

What's nearby

  • Rikkyo University - 12 min walk
  • Sunshine City Shopping Mall - 14 min walk
  • Waseda University - 3 min drive
  • Tokyo Dome - 6 min drive
  • Shinjuku Gyoen National Garden - 6 min drive

Getting around

  • Mejiro Station - 12 min walk
  • Toden-Zoshigaya Station - 13 min walk
  • Narita Intl. Airport (NRT) - 71 min drive

Restaurants

  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪HARBS - ‬5 min walk
  • ‪サンマルクカフェ 池袋メトロポリタン口店 - ‬1 min walk
  • ‪イタリアントマト Cafe Jr. - ‬1 min walk
  • ‪インターナショナルフードスクエア&カフェ クロスダイン - ‬1 min walk

About this property

Hotel Metropolitan Tokyo Ikebukuro

Hotel near Sunshine Aquarium
Located close to Tokyo Dome, Hotel Metropolitan Tokyo Ikebukuro provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • A vending machine, a porter/bellhop, and a banquet hall
  • A front-desk safe, a reception hall, and luggage storage
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping
Room features
All 805 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free internet and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with deep soaking tubs and bidets
  • 50-inch TVs with digital channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi; wired internet (JPY 100 for 5 minutes)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Limo/town car service
  • Self parking on site (JPY 2,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,500 for adults and JPY 1,900 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining Cross Dine
  • Chinese KEI-LIN
  • Cuisine EST
  • Dining & Bar OVEST
  • Japanese HANAMUSASHI

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional fees apply to children 4-5 years old for breakfast when sharing existing bedding.
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children age 3 and under.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 6050.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1900 for children
  • Fee for wired internet in public areas: JPY 100 (for 5 minutes, rates may vary)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 2500 per night
  • Rollaway bed fee: JPY 6050.0 per day
  • Facilities fee: JPY 2200 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The fitness facility is closed on the 5th and 20th of every month.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 15 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Hotel Metropolitan Tokyo Ikebukuro Japan
Hotel Metropolitan Tokyo
Hotel Tokyo Metropolitan
Metropolitan Hotel Tokyo
Metropolitan Tokyo
Metropolitan Tokyo Hotel
Tokyo Hotel Metropolitan
Tokyo Metropolitan
Tokyo Metropolitan Hotel
Crowne Plaza Toshima
Hotel Metropolitan Tokyo Japan
Hotel Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Hotel Metropolitan Tokyo Ikebukuro Hotel
Hotel Metropolitan Tokyo Ikebukuro Tokyo
Hotel Metropolitan Tokyo Ikebukuro Hotel Tokyo

Frequently asked questions

Is Hotel Metropolitan Tokyo Ikebukuro pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Metropolitan Tokyo Ikebukuro?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Metropolitan Tokyo Ikebukuro on Aug 14, 2024 start from CA $194.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropolitan Tokyo Ikebukuro?

Self parking is available for JPY 2500 per night.

What time is check-in at Hotel Metropolitan Tokyo Ikebukuro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Metropolitan Tokyo Ikebukuro?

Check-out is at noon.

Does Hotel Metropolitan Tokyo Ikebukuro provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 3200 per person applies.

Where is Hotel Metropolitan Tokyo Ikebukuro located?

Located in Toshima, this hotel is 1.1 mi (1.8 km) from Sunshine Aquarium and within 9 mi (15 km) of Tokyo Dome and Sensoji Temple. Tokyo Tower and Tokyo Skytree are also within 9 mi (15 km). Toden-Zoshigaya Station is 13 minutes by foot and Mejiro Station is 12 minutes.

Hotel Metropolitan Tokyo Ikebukuro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1438 out of 2182 reviews" "
Rating 8 - Good. 562 out of 2182 reviews" "
Rating 6 - Okay. 122 out of 2182 reviews" "
Rating 4 - Poor. 37 out of 2182 reviews" "
Rating 2 - Terrible. 23 out of 2182 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close proximity to many food places, shopping malls and the metro station. Staff were really nice and room was spacious.
Stayed 5 nights in Jul 2024

10/10 Excellent

ADRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly & helpful staff.
Stayed 5 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Siu Wai Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room : enough space for suitcases Washroom : stuffs on counter easy to fell down to garage bin due to limited space Location : close to department stores, Taito Station and family mart
Stayed 2 nights in Jul 2024

8/10 Good

Tobe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Rooms are clean but need a refresh/upgrades. Breakfast buffet is ok - not many options.
Stayed 6 nights in Jul 2024

8/10 Good

Mina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the room is too small
Stayed 3 nights in Jul 2024

10/10 Excellent

Cathy, Vancouver

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope with VIP access i was able to enjoy free breakfast. But anyhow, this hotel has great location, very friendly staff and small but clean and wonderful rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near a major transit station and other amenities of a business district. Staff were courteous and prompt with their assistance.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room, convenient location, friendly helpful staff, great food options.
Stayed 5 nights in Jul 2024

10/10 Excellent

abdul ghaffar, Jeddah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just because I left some bottles of water outside the very small trash can, I received a remark and negligence from them, not from me
Stayed 1 night in Jun 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel when i visit Tokyo! A home away from home.
Stayed 15 nights in Jun 2024

10/10 Excellent

Soh Yong Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in good location and easy access to train stations
Stayed 9 nights in Jul 2024

8/10 Good

Lezlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two rooms. One was a moderate twin (6th floor) and the other was a superior twin plus (20th floor). The moderate twin room was renovated and nice. The superior twin was clean but dated. The hotel is close to and on the south end of the Ikebukuro station. There is a lot to do on all sides of the station. The airport limousine bus stops at the hotel making it really easy for airport transport. The Ike bus also stops at the hotel and makes a loop around Ikebukuro. Only drawback for us was that it’s a bit far from Disneyland (1hr train ride) but we only went to Diensy one day. Nice area to stay in and I’m sure we’d find a lot more to do in the area if we were to stay there again.
Stayed 5 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jin Hwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs were exceptional and very kind. Facility was great and location was also perfect.
Stayed 4 nights in Jul 2024

10/10 Excellent

abdul ghaffar, Jeddah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice
Stayed 3 nights in Jun 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The conveniences of being a minute from the station and the ability to reserve an airport limousine to Haneda was well worth it especially with the rainy weather! Thank you! Hospitality in Japan has always been top notch.
Stayed 1 night in Jun 2024

10/10 Excellent

Chun Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 4 nights in Jun 2024

8/10 Good

BRENDA, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to subway
Stayed 3 nights in Jun 2024

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 6 nights in Jun 2024

10/10 Excellent

Christopher, Modesto

Liked: Cleanliness
Stayed 5 nights in Jun 2024

4/10 Poor

Erin

Disliked: Staff & service
I wouldn’t have booked this hotel if it weren’t a VIP Access hotel for Expedia Gold members. The service is fairly terrible - when I arrived a doorman greeted me but never helped me carry my luggage from my car, instead, he just stood beside my car. Upon check in, I inquired about room upgrade availability, was first told I have to pay, and after showing the Expedia perks I was offered a 27sqm non-renovated king room which I booked a renovated queen room. I asked if there were any other room type to choose for upgrade and I didn’t receive any reply. In the end I chose to take my original reservation as I could tell from the face of the Front Desk lady that she wasn’t willing to offer me anything and basically wanted me to keep my original booking as she kept highlighting to me that my room is on the lower floor but newly renovated and it’s not a huge difference in terms of size or bed type whatsoever. Breakfast service was also pretty bad - staff were walking around without clearing finished plates from tables and it’s very rare to see a Japanese hotel serving melons and oranges without peeling off the skin of the fruits. It’s also rare to see no choice of soy milk at a Japanese hotel. Bathroom cleanliness also needs improvement - there was hair from previous guests.
Stayed 1 night in Jun 2024

10/10 Excellent

hoi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Ikebukuro. It’s more quiet and loosely packed compared to Shibuya or Shinjuku if you’re into that. Stations for JR lines and other local trains are dotted all around the property. Service and staff are really helpful despite language barriers, although language barriers should be thin these days due to modern technology. If you manage to get a room up high you’ll have a nice view of the city.
Stayed 4 nights in Jun 2024

8/10 Good

Sumanpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Has airport bus right at the hotel and is also right across a metro station (roughly 20 minutes to any tourist sites/major streets). All of the major stores are located nearby.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kam Fai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Jun 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
10:00 AM
Star Rating
4.0