4/5 Good
Benjamin
25 Feb. 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Hilton Tokyo
Photo gallery
Overview of Hilton Tokyo
Hilton Tokyo
4.3/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- 72-hour vacancy between guest room stays
- Hand sanitizer provided
Explore the area
- The Tokyo Metropolitan Government4 min walk
- Shinjuku Central Park4 min walk
- Tokyo Opera City Concert Hall19 min walk
- Tokyo (HND-Haneda)41 min drive
Choose dates to view prices
About this area
Tokyo
Located in Shinjuku neighborhood, Hilton Tokyo is connected to a shopping center. Roppongi Hills and Akihabara Electric Town are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Shinjuku Gyoen National Garden and Robot Restaurant. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Tokyo Metropolitan Gymnasium. Guests appreciate the hotel's convenience to public transportation: Tochomae Station is 4 minutes by foot and Nishi-shinjuku Station is 4 minutes.
View in a map
What's nearby
- The Tokyo Metropolitan Government - 4 min walk
- Shinjuku Central Park - 4 min walk
- Tokyo Opera City Concert Hall - 19 min walk
- Meiji Jingu Shrine - 5 min drive
- Shinjuku Gyoen National Garden - 7 min drive
Getting around
- Tochomae Station - 4 min walk
- Seibu-Shinjuku Station - 13 min walk
- Narita Intl. Airport (NRT) - 52 min drive
Restaurants
- Marble Lounge — 1 min walk
- Dynasty — 1 min walk
- All Day Dining Jurin — 4 min walk
- FUNGO DINING — 4 min walk
- BBB — 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (JPY 1000 per night), Wired Internet (surcharge)
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking on site (JPY 1500 per night)
- Electric car charging station on site
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
- Roundtrip airport shuttle (surcharge) from 4:30 AM - 10 PM
- Airport shuttle at scheduled times, on request
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 4200 for adults and JPY 2100 for children
- 4 restaurants and 1 coffee shop/café
- 2 bars/lounges
- 24-hour room service
Things to do
- 24-hour fitness center
- Art gallery
- Free bicycle rentals
- Indoor pool
- Outdoor tennis court
- Shopping
Family friendly
- Free cribs/infant beds
- Grocery/convenience store
- Indoor pool
- Laundry facilities
- Refrigerator
- Rollaway/extra beds (surcharge)
Conveniences
- Ballroom
- Elevator
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Free grocery shopping service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- Japanese
Business services
- 24-hour business center
- Conference space (10032 square feet)
- Meeting rooms - 21
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room accessibility
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Hypo-allergenic bedding
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bidet
- Free toiletries
- Hair dryer
- Towels
Entertainment
- 40-inch LCD TV
- Digital channels
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Minibar
- Refrigerator
More
- Desk
- In-room massage
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
Similar properties
See similar properties
Policies
Check-in
Check-in from 3 PM - 11:00 PM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional meal fees apply to children when sharing existing bedding.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for JPY 7258.0 per night
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: JPY 4200 for adults and JPY 2100 for children (approximately)
- Fee for in-room wireless Internet: JPY 1000 per night (rates may vary)
- Fee for in-room wired Internet: JPY 1000 per night (rates may vary)
- Airport shuttle fee: JPY 3200 per person (one-way)
- Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
- Self parking fee: JPY 1500 per night
- Rollaway bed fee: JPY 7258.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hilton Hotel Tokyo
Hilton Tokyo
Tokyo Hilton
Hilton International Shinjuku
Hilton Tokyo Hotel
Hilton Tokyo Hotel Shinjuku
Hilton Tokyo Shinjuku
Shinjuku Hilton
Hilton Tokyo Hotel
Hilton Tokyo Tokyo
Hilton Tokyo Hotel Tokyo
Frequently asked questions
4.3
Excellent
4.5/5
Cleanliness
4.4/5
Staff & service
4.0/5
Amenities
4.3/5
Property conditions & facilities
1/5 Terrible
Verified traveller
17 Oct. 2020
Stayed 1 night in Oct 2020
5/5 Excellent
SJ, Tokyo
Travelled with partner
26 Jul. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
5/5 Excellent
Verified traveller
28 Jun. 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2020
1/5 Terrible
Silvio
Business traveller
2 Apr. 2020
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 20 nights in Mar 2020