- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
Photo gallery
Guest reviews
Exceptional
761 reviews
Guests rated this property 4.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Map
3-7-1-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to
Explore the area
Yoyogi Park7 min drive
Shinjuku Gyoen National Garden8 min drive
Meiji Jingu Shrine9 min drive
Tokyo (HND-Haneda)34 min drive
Choose dates to view prices
Deluxe Room, 1 King Bed (View)
Photos of Deluxe Room, 1 King Bed (View)
Deluxe Room, 1 King Bed (View)
4.6/5 guest room ratingMore detailsRoom amenities
- 645 sq ft
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 King Bed
60 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch flat-screen TV with digital channels, pay-per-view films, DVD player
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Safe, free newspaper and desk
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom, 1 King Bed
Photos of Room, 1 King Bed
Room, 1 King Bed
4.8/5 guest room ratingMore detailsRoom amenities
- 484 sq ft
- Park view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
1 King Bed
45 square metres m2 room with park views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch flat-screen TV with digital channels, pay-per-view films, DVD player
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Safe, free newspaper and desk
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room, 1 King Bed
Photos of Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
4.9/5 guest room ratingMore detailsRoom amenities
- 592 sq ft
- City view
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 3Max children: 3
Room details
1 King Bed
55 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch flat-screen TV with digital channels, pay-per-view films, DVD player
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Safe, free newspaper and desk; free rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room, 2 Double Beds
Photos of Deluxe Room, 2 Double Beds
Deluxe Room, 2 Double Beds
5/5 guest room ratingMore detailsRoom amenities
- 592 sq ft
- City view
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 3Max children: 3
Room details
2 Double Beds
55 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch flat-screen TV with digital channels, pay-per-view films, DVD player
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Safe, free newspaper and desk; free rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite, 2 Double Beds (Park)
Photos of Suite, 2 Double Beds (Park)
Suite, 2 Double Beds (Park)
5/5 guest room ratingMore detailsRoom amenities
- 1076 sq ft
- City view
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 3Max children: 3
Room details
2 Double Beds
100 square metres m2 room with city views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch flat-screen TV with digital channels, pay-per-view films, DVD player
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Safe, free newspaper and desk; free rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom, 2 Double Beds
Photos of Room, 2 Double Beds
Room, 2 Double Beds
4.8/5 guest room ratingMore detailsRoom amenities
- 484 sq ft
- Park view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
2 Double Beds
45 square metres m2 room with park views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch flat-screen TV with digital channels, pay-per-view films, DVD player
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Safe, free newspaper and desk
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Need to know – No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite, 1 King Bed (Park)
Photos of Suite, 1 King Bed (Park)
Suite, 1 King Bed (Park)
4/5 guest room ratingMore detailsRoom amenities
- 1076 sq ft
- Mountain view
- Sleeps 5
Room information
Sleeps
- Max people: 5Max adults: 3Max children: 3
Room details
1 King Bed
100 square metres m2 room with mountain views
Relax - In-room massage available
Internet – Free WiFi and wired Internet access
Entertainment – 40-inch flat-screen TV with digital channels, pay-per-view films, DVD player
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub and separate shower
Practical – Safe, free newspaper and desk; free rollaway/extra beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Tokyo
Located in Shinjuku neighbourhood, Park Hyatt Tokyo is connected to a shopping centre. The area's natural beauty can be seen at Shinjuku Gyoen National Garden and Yoyogi Park, while Robot Restaurant and Sunshine Aquarium are popular area attractions. Travelling with kids? Don't miss La Qua Tokyo Dome City and Tokyo Tower.
Visit our Tokyo travel guideWhat's nearby
- Yoyogi Park - 7 min drive
- Shinjuku Gyoen National Garden - 8 min drive
- Meiji Jingu Shrine - 9 min drive
- Tokyo National Olympic Stadium - 10 min drive
- Shibuya Crossing - 13 min drive
Getting around
- Tochomae Station - 8 min walk
- Hatsudai Station - 12 min walk
- Tokyo (NRT-Narita Intl.) - 53 min drive
Restaurants
- New York Grill — 1 min walk
- Giandole — 1 min walk
- Kozue - 2 min walk
- EXCELSIOR CAFFE - 3 min walk
- Zauo Fishing Restaurant - 3 min walk
About this property
About this property
Cleaning and safety practices
Cleaning and safety practices
Enhanced cleanliness measures
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Social distancing
Social distancing measures in place
Safety measures
Safety measures
Hand sanitiser provided
Masks available
Personal protective equipment worn by staff
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: JPY 4800 per night
- Valet parking: JPY 5000.00 per night
- Parking height restrictions apply
- Pick-up airport shuttle (surcharge) from 7:30 AM to 9:30 PM
- Airport shuttle at scheduled times
- Free local area shuttle up to 1.20 km
- Limo/town car service
Food and drink
- Full breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: JPY 6325 for adults and JPY 3162 for children
- 3 restaurants and 1 coffee shop/cafe
- 2 bars/lounges
- 24-hour room service
Things to do
- Fitness centre
- Free bike hire
- Full-service spa
- Indoor pool
- Pilates classes
- Sauna
- Shopping
- Hot tub
- Steam room
- Yoga classes
Family friendly
- Babysitting/childcare (surcharge)
- Dry-cleaning service
- DVD player
- Free local area shuttle
- Corner/local shop
- Indoor pool
- Laundry facilities
- Fridge
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- French
- German
- Japanese
- Korean
- Russian
- Spanish
Business services
- 24-hour business centre
- Computer station
- Conference centre (560 square feet of space)
Spa
- Body scrubs
- Body treatments
- Facials
- Massages
- Massage/treatment rooms
- Sauna
- Hot tub
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices available
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Designated smoking areas
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Down comforter
- Hypo-allergenic bedding
- Linens
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Bidet
- Deep-soaking bathtub
- Hairdryer
- Separate bathtub and shower
Entertainment
- 37-inch flat-screen TV
- Digital channels
- DVD player
- Films for purchase
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
- Fridge
More
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Individually decorated
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
- Turndown service
Policies
Policies
Check-in
Check-in
Check-in between 3 PM and midnight
Check-out
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Special check-in instructions
Front desk staff will greet guests on arrival
Airport shuttle service is available at scheduled times from 7:30 AM to 9:30 PM
Fees may apply; contact the property in advance to get details
Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.
Access methods
Access methods
Staffed front desk
Pets
Pets
Pets not allowed
Children and extra beds
Children and extra beds
Children are welcome
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding
Cots (infant beds) are not available
Property payment types
Property payment types
Important information
Important information
Fees
Fees
You'll be asked to pay the following charges at the property:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: JPY 6325 for adults and JPY 3162 for children (approximately)
- Airport shuttle fee: JPY 3200 per person
- Airport shuttle fee per child: JPY 1600 (up to 12 years old)
- Self-parking fee: JPY 4800 per night
- Valet parking fee: JPY 5000.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property.
- Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
We should mention
Pool access available from 6 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Frequently asked questions
Guest reviews
4.9
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.8
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected of a five-star property, everything exceeded expectations.
Stayed 2 nights in Feb 2020
- Liked: Amenities, property conditions & facilities
What you would expect from a very high priced hotel.
Stayed 1 night in Feb 2020
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