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Park Hyatt Tokyo

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Indoor pool
Indoor pool
Indoor pool
Deluxe Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Overview of Park Hyatt Tokyo

Park Hyatt Tokyo

5.0 star property

4.8/5 Exceptional

Top rated for cleanliness (4.9/5)

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
3-7-1-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 163-1055

Explore the area

  • Popular LocationTokyo Metropolitan Government3 min walk
  • Popular LocationTokyo Opera City Concert Hall10 min walk
  • Popular LocationShinjuku Gyoen National Garden19 min walk
  • AirportTokyo (HND-Haneda)37 min drive

Room options

About this area

Tokyo

Located in Shinjuku neighborhood, Park Hyatt Tokyo is connected to a rail/subway station. NHK Hall and New National Theatre Tokyo are cultural highlights, and some of the area's landmarks include Tokyo Imperial Palace and Omoide Yokocho. Consider Akihabara Electric Town for a night out or Tokyo Disneyland® if you're traveling with kids.

What's nearby

  • Tokyo Metropolitan Government - 3 min walk
  • Shinjuku Central Park - 6 min walk
  • Japanese Sword Museum - 10 min walk
  • Tokyo Opera City Concert Hall - 10 min walk
  • Shinjuku Gyoen National Garden - 19 min walk

Getting around

  • Tochomae Station - 8 min walk
  • Hatsudai Station - 12 min walk
  • Narita Intl. Airport (NRT) - 53 min drive

Restaurants

  • The Peak Lounge - 2 min walk
  • Girandole - 2 min walk
  • Kozue - 2 min walk
  • EXCELSIOR CAFFE - 3 min walk
  • Zauo Fishing Restaurant - 3 min walk

About this property

Park Hyatt Tokyo

5-star luxury hotel in the heart of Shinjuku
At Park Hyatt Tokyo, you can look forward to a roundtrip airport shuttle, a grocery/convenience store, and shopping on site. Treat yourself to hydrotherapy, a body treatment, or reflexology at クラブ オン ザ パーク, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature French cuisine and brunch. Yoga classes and Pilates classes are offered at the health club; Park Hyatt Tokyo also has a coffee shop/cafe, a hair salon, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), a free area shuttle, and free bicycle rentals
  • Valet parking (surcharge), limo/town car service, and an area shuttle
  • A front desk safe, luggage storage, and free newspapers
  • Guest reviews give top marks for the pool and helpful staff
Room features
All 177 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Guests reviews give good marks for the spacious rooms at the property.
Other amenities include:
  • Highchairs, baby baths, and children's slippers
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with deep soaking tubs and bidets
  • 37-inch HDTVs with digital channels and DVD players
  • Refrigerators, children's dinnerware, and art supplies

Awards and affiliations

Park Hyatt Tokyo is listed in the 2021 Travel + Leisure 500.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Japanese, Korean, Portuguese, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 4800 per night)
  • Valet parking on site (JPY 5000.00 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:30 AM - 9:30 PM
  • Airport shuttle at scheduled times
  • Free area shuttle up to 1.20 km
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: JPY 6325 for adults and JPY 3162 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • New York Grill
  • Giandole
  • Kozue
  • The Peak Lounge
  • Delicatessen

Things to do

  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Baby bath
  • Children's games
  • Children's dinnerware
  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Toys

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (560 square feet of space)

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • 37-inch flat-screen TV
  • Digital channels
  • DVD player
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

96% of travellers were happy with check-in
Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: JPY 6325 for adults and JPY 3162 for children (approximately)
  • Airport shuttle fee: JPY 3200 per person
  • Airport shuttle fee per child: JPY 1600 (up to 12 years old)
  • Self parking fee: JPY 4800 per night
  • Valet parking fee: JPY 5000.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt Tokyo Park
Park Hyatt Tokyo
Park Hyatt Tokyo Hotel
Tokyo Park Hyatt
Hyatt Hotel Shinjuku
Hyatt Tokyo
Park Hyatt Tokyo Hotel Shinjuku
Park Hyatt Tokyo Shinjuku
Park Hyatt Tokyo Hotel
Park Hyatt Tokyo Tokyo
Park Hyatt Tokyo Hotel Tokyo

Frequently asked questions

Does Park Hyatt Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–9:00 PM.

How much does it cost to stay at Park Hyatt Tokyo?

As of Sept 27, 2022, prices found for a 1-night stay for 2 adults at Park Hyatt Tokyo on Oct 3, 2022 start from CA $588.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Park Hyatt Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Park Hyatt Tokyo?

Self parking is available for JPY 4800 per night. Valet parking is available for JPY 5000.00 per night.

What time is check-in at Park Hyatt Tokyo?

Check-in is from 3 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Park Hyatt Tokyo?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Does Park Hyatt Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–9:30 PM at scheduled times. A fee of JPY 3200 per person applies.

Where is Park Hyatt Tokyo located?

This family-friendly Tokyo hotel is located in the entertainment district, within a 10-minute walk of Tokyo Metropolitan Government and New National Theatre Tokyo. Shinjuku Gyoen National Garden and Shibuya Crossing are also within 3 mi (5 km). Tochomae Station is 8 minutes by foot and Nishi-shinjuku-gochome Station is 11 minutes.

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 693 out of 827 reviews
5 - Excellent 84%
Rating 4 - Good. 105 out of 827 reviews
4 - Good 13%
Rating 3 - Okay. 16 out of 827 reviews
3 - Okay 2%
Rating 2 - Poor. 7 out of 827 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 827 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Pierre
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel with amazing service.
Stayed 2 nights in Sep 2022

3/5 Okay

Lindsay
Business traveller
The hotel was very quiet due to corona not many guests in house. The check in staff tried to sell me an extra 10 sq meters room for extra? Why not just upgrade as it would be a plus for me wanting to come back again..
Stayed 1 night in Sep 2021

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Number ONE best Hotel in Tokyo ! !
Stayed 2 nights in May 2021

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel experience! Impeccable service from start to finish, comfortable room with breathtaking view of Tokyo, delicious cocktails at the New York Bar. Totally worth it!
Stayed 1 night in Apr 2021

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities