Piscine intérieure, piscine extérieure en saison, parasols
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RiverStone Condo Resort & Spa – Avis

4 out of 5
RiverStone Condo Resort & Spa
212 Dollywood Ln, Pigeon Forge, TN

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 771 avis sur 1010." "
Note de 8 – Bien, d’après 166 avis sur 1010." "
Note de 6 – Acceptable, d’après 38 avis sur 1010." "
Note de 4 – Médiocre, d’après 24 avis sur 1010." "
Note de 2 – Terrible, d’après 11 avis sur 1010." "

9,6/10

Propreté

9,4/10

Service et personnel

9,4/10

Commodités

9,4/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Debbie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I lived everything about it and will definitely be back
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Fedly

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I will definitely be staying there again
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Wesley

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

DANA

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good value as room rate included full condo with fully stocked kitchen had we wanted to prepare food there. Condo was very clean and nicely decorated. LOVED the heated outdoor lazy river/pool. Limited but available garage parking. Close to everything. Will stay again and recommend to others. Dislikes: 1. Noted many of the lighting on steps were damaged. Seems like repair needed or install other lighting for safety. 2. Given 1 key card for access, which was inconvenient. Had to juggle if one person wanted to go to pool or go get coffee at the office. Denied 2nd card when asked. 3. Coffee makers in room but need to bring your own coffee and filters, but kurig pods compatible. This really was not problem. as there was good quality coffee & tea always available in lobby. Think this should be publicized so guests could bring if they wanted. 4. Staff was neutral. Did not engage. Somewhat dismissive. Dana conte stayed in rm #317 5/6-5/9/24
Séjour de 3 nuits en mai 2024
Management a répondu le 16 mai 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Garrett

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They was very nice
Séjour de 3 nuits en mai 2024
Management a répondu le 15 mai 2024
Garrett, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 – Excellent

William

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful property and the lazy river was a great way to relax
Séjour de 3 nuits en mai 2024
Management a répondu le 15 mai 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Mary

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our family liked everything about the property, the only thing I did not like was our room faced the golf course I would have preferred the Mountain View 🙂
Séjour de 3 nuits en mai 2024
Management a répondu le 15 mai 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

8/10 – Bien

Barbara

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We really enjoyed the resort! The room was beautiful, and there was plenty of parking. The pool and fitness center were also very nice. The only real disappointment was the lack of in room coffee. There was a coffee maker, but no coffee was provided. We had to walk down the street to the lobby for coffee in the morning and didn’t stay long enough to make it worth buying coffee for the room. It’s an odd thing for a room in that price point. There was some wear and tear in the kitchen and sliding glass doors. The room definitely needed some repair. We really enjoyed the river view, the bed, and in room laundry. We weren’t able to get spa appointments with a week’s notice, so call early if you’d like those services. Overall, it was a positive experience.
Séjour de 2 nuits en mai 2024
Management a répondu le 13 mai 2024
Barbara, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 – Excellent

MARILYN

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had an amazing time. The unit we stayed in was so nice, I almost wanted to ask if it was for sale lol. Great place for the family to go. Clean, quite, friendly staff, we received a free upgrade just because and were told they do returning customer discounts. We will definitely be back and stay at the Riverstone. Everything we planned on doing was less than 20 minutes away from here. Love, love, love this place! Thank you again for a great stay!
Séjour de 2 nuits en mai 2024
Management a répondu le 13 mai 2024
Marilyn, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 – Excellent

Margaret, White Hall

Points forts : Commodités
Great condo!
Séjour de 5 nuits en mai 2024
Management a répondu le 13 mai 2024
Margaret, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

8/10 – Bien

JULIA

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved how roomy and clean it was. My only disappointment was being told I would be charged $250 for smoking anywhere on the premises including the balcony and car. I did observe several people smoking all over the premises so I did feel some type of way about that. Overall it was a 9/10
Séjour de 2 nuits en mai 2024
Management a répondu le 13 mai 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

suyapa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excelent place for the family!!!
Séjour de 1 nuit en mai 2024
Management a répondu le 11 mai 2024
Suyapa, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 – Excellent

Chris

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
This place never disappoints! It’s always clean and the rooms are beautiful and spacious. The staff are always friendly and ready to assist in any way.
Séjour de 2 nuits en mai 2024
Management a répondu le 11 mai 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Shannon

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely grounds. Free coffee, tea, and cocoa available in the lobby was a nice touch. Heated lazy river was so relaxing. Will be back!!
Séjour de 4 nuits en mai 2024
Management a répondu le 11 mai 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Steven

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Management a répondu le 11 mai 2024
Steven, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 – Excellent

Cynthia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was so wonderful. We had such a wonderful time. It was quiet and so peaceful. We loved the pools.
Séjour de 4 nuits en mai 2024
Management a répondu le 10 mai 2024
Cynthia, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 – Excellent

Scott

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I enjoyed being so close to all of the attractions and yet still being able to enjoy the riverside view
Séjour de 7 nuits en mai 2024
Management a répondu le 9 mai 2024
Scott, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 – Excellent

Mary

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The ladies that checked us in were amazing. It was fairly busy yet they were professional and courteous. During our stay the maintenance staff was helpful in guiding us to the areas we were looking for. The lazy river was serene, the hot tub was nice and warm. Check out was seamless.
Séjour de 1 nuit en mai 2024
Management a répondu le 9 mai 2024
Mary, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 – Excellent

Kaylajo

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was absolutely amazing. My family is already planning for next year.
Séjour de 3 nuits en mai 2024
Management a répondu le 9 mai 2024
Kaylajo, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 – Excellent

Penelope, Newark

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was well maintained with lovely amenities. We had both a screened room and a balcony. The unit was very spacious and well equipped.
Séjour de 3 nuits en mai 2024
Management a répondu le 9 mai 2024
Penelope,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 – Excellent

Deborah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024
Management a répondu le 8 mai 2024
Deborah, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 – Excellent

Jennifer

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The pools are great. River view is beautiful and peaceful.
Séjour de 4 nuits en mai 2024
Management a répondu le 6 mai 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Bryan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Doorbells need to be on outside patio. Can’t hear it if you are sitting on Padio.
Séjour de 3 nuits en mai 2024
Management a répondu le 6 mai 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Cliff

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et commodités.
This was the absolute best experience all around, ever.
Séjour de 2 nuits en mai 2024
Management a répondu le 6 mai 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Jenny

Voyage en famille
Excelente servicio, todo limpio, personal muy amable y atento
Séjour de 1 nuit en mai 2024
Management a répondu le 5 mai 2024
Hola Jenny, Gracias por tomarte el tiempo para escribir una resena tan detallada.Estamos felices de que hayas disfrutado de tu estancia, Esperamos tenerte de nuevo como invitado en nuestro Hotel.

10/10 – Excellent

Kevin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Secluded, quite, and very luxurious.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Andrew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Management a répondu le 5 mai 2024
Andrew, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 – Excellent

AnnaMarie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved the resort and the employees here. It was nice and clean and quiet. We will definitely be back to stay. The spa was also very clean and friendly !
Séjour de 3 nuits en avril 2024
Management a répondu le 4 mai 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Anthony

Points forts : Propreté, commodités et état et installations de l’hébergement.
We stayed in a beautifully appointed condo . Our back patio was on the edge of the golf course . We really enjoyed the view and it was very quiet .
Séjour de 3 nuits en avril 2024
Management a répondu le 1 mai 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Jacob

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff and facilities. Pool and lazy river were a huge plus!
Séjour de 2 nuits en avril 2024
Management a répondu le 1 mai 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Alan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
After staying in the Smokey Mountains for many years, both cabins and hotels, we ran across this one. This is the best stay we have ever had. Room was very clean and appointed beautifully. The grounds and amenities were amazing and the staff was very friendly, knowledgeable, and professional. We will be back! My only hesitation is I have let this hidden gem out, but it deserves it.
Séjour de 1 nuit en avril 2024
Management a répondu le 1 mai 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Viktoriya

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Management a répondu le 1 mai 2024
Viktoriya,Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
The property was very undated and beautifully decorated. The landscaping outside was very well done also. We have stayed in some so so places in Pigeon Forge but after staying at Riverstone Resort we wont stay anywhere else. The price is very reasonable too especially with all the amenities it has to offer.
Séjour de 3 nuits en avril 2024
Management a répondu le 29 avr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Susan

Voyage en famille avec de jeunes enfants
Points forts : Commodités
Loved the kids’ activities available right on property
Séjour de 3 nuits en avril 2024
Management a répondu le 28 avr. 2024
Susan, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 – Excellent

Marie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Management a répondu le 30 avr. 2024
Marie,Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 – Excellent

Larry

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean friendly staff
Séjour de 1 nuit en avril 2024
Management a répondu le 28 avr. 2024
Larry, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 – Excellent

Steven

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Management a répondu le 28 avr. 2024
Steven, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 – Excellent

Michelle P.

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the lazy river!
Séjour de 3 nuits en avril 2024
Management a répondu le 27 avr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Jeff

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great location.
Séjour de 2 nuits en avril 2024
Management a répondu le 27 avr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

DAVID

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Management a répondu le 27 avr. 2024
David, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 – Excellent

randall j

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
Management a répondu le 27 avr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Christopher

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We left the westgate a day early to come to your place. Much better than the wesgate
Séjour de 1 nuit en avril 2024
Management a répondu le 27 avr. 2024
Christopher,Thank you for the review!We 're delighted to hear that you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 – Excellent

Mia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I didn’t want to leave! Don’t use washers, there’s a really bad mold build up. Other than that this was my favorite place during my vacation so far. Heads up, Uber is harder to come by…especially during late hours.
Séjour de 2 nuits en avril 2024
Management a répondu le 26 avr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Andrea, Heemskerk

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Top hotel, fijne locatie en een leuke plaats om te bezoeken.
Séjour de 3 nuits en avril 2024
Management a répondu le 9 mai 2024
Andrea, Thank you for your kind words and your review. We hope to have you as our guest in the future when travels bring you back to the area. Have a wonderful day!

10/10 – Excellent

danny

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had an amazing stay at RiverStone. Our son's loved the Lazy River and the cookies. We can not wait to return!
Séjour de 3 nuits en avril 2024
Management a répondu le 26 avr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

William

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy check-in and out. Easy parking and close to restaurants and shopping. The room was very clean and had everything we needed. Would definitely stay again.
Séjour de 3 nuits en avril 2024
Management a répondu le 26 avr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Carmen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved the comfortability and coziness of our room. It was the perfect end to our trip to relax in the jacuzzi and enjoy a nice fire. We'd absolutely stay here again!
Séjour de 1 nuit en avril 2024
Management a répondu le 24 avr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Hannah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Management a répondu le 24 avr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.

10/10 – Excellent

Josh

Séjour de 1 nuit en avril 2024
Management a répondu le 13 mai 2024
Josh, Your feedback is much appreciated and helps our team improve. You're welcome to come again anytime.

10/10 – Excellent

Kristin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
24 hour indoor pool and lazy river were great! Condo was clean and well prepared. Staff friendly and helpful. Great for families.
Séjour de 1 nuit en avril 2024
Management a répondu le 22 avr. 2024
Greetings from the RiverStone resort and spa, We sincerely appreciate your positive feedback. It bring us great joy to hear that you thoroughly enjoy your stay. We look forward to welcoming you back for another extraordinary experience.