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Holiday Inn Express London - ExCeL, an IHG Hotel

3.0 star property
Hotel with free breakfast, a quick walk to ExCeL Exhibition Centre

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Holiday Inn Express London - ExCeL, an IHG Hotel

Exterior
Terrace/patio
Hypo-allergenic bedding, desk, blackout drapes, soundproofing
Restaurant
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

8.0 out of 10
Guests loved the amenities.
  • Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry
    Laundry
The price is CA $124
CA $149 total
includes taxes & fees
Sep 30 - Oct 1
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
Blackout drapes/curtains
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

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Breakfast included
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1001)
The price is CA $128
CA $153 total
includes taxes & fees
Sep 30 - Oct 1
Hampton by Hilton London Docklands

About the area

Map
1018 Dockside Road, London, England, E16 2FQ

What's nearby

  • ExCeL Exhibition Centre - 10 min walk
  • IFS Cloud Royal Docks Station - 4 min drive
  • Westfield Stratford City - 11 min drive
  • O2 Arena - 12 min drive
  • London Eye - 20 min drive

Getting around

  • Royal Albert Station - 2 min walk
  • West Ham Station - 7 min drive
  • London City Airport (LCY) - 3 min drive

Restaurants

  • ‪Subway - ‬13 min walk
  • ‪Costa Coffee - ‬16 min walk
  • ‪Caffè Nero - ‬17 min walk
  • ‪E16 Café - ‬11 min walk
  • ‪McDonald's - ‬17 min walk

About this property

Holiday Inn Express London - ExCeL, an IHG Hotel

Hotel near ExCeL Exhibition Centre
Located close to O2 Arena, Holiday Inn Express London - ExCeL, an IHG Hotel provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), a 24-hour front desk, and smoke-free premises
  • A TV in the lobby, a vending machine, and a banquet hall
  • Luggage storage, ATM/banking services, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 204 rooms offer comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, French, German, Greek, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (431 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Cribs (infant beds) are available for GBP 1.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 16 per night
  • Crib (infant bed) fee: GBP 1.0 per night
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel, An Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL, an IHG Hotel Hotel
Holiday Inn Express London - ExCeL, an IHG Hotel London
Holiday Inn Express London - ExCeL, an IHG Hotel Hotel London

Frequently asked questions

Is Holiday Inn Express London - ExCeL, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express London - ExCeL, an IHG Hotel?

As of Sept 23, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express London - ExCeL, an IHG Hotel on Sept 30, 2024 start from CA $124.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express London - ExCeL, an IHG Hotel?

Self parking is available for GBP 16 per night.

What time is check-in at Holiday Inn Express London - ExCeL, an IHG Hotel?

Check-in start time: 2 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express London - ExCeL, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express London - ExCeL, an IHG Hotel located?

Located in Docklands, this hotel is 0.5 mi (0.8 km) from ExCeL Exhibition Centre and 2.6 mi (4.1 km) from O2 Arena. Westfield Stratford City and London Eye are also within 9 mi (15 km). Royal Albert Station is only a 2-minute walk and Prince Regent Station is 10 minutes.

Holiday Inn Express London - ExCeL, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1002 reviews" "
Rating 8 - Good. 387 out of 1002 reviews" "
Rating 6 - Okay. 95 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jacob

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Unclean and had an electric shock from an exposed plug socket
Stayed 2 nights in Jun 2024

10/10 Excellent

Jasmeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel. Friendly staff, 2 minutes walk to DLR station, nice view of London City Airport yet no noise problems. I've read some reviews that said its too loud. It's not! The rooms are sound proofed and the lobby is nice and peaceful and breakfast area and breakfast itself are faultless. They even prepared vegan sausages as my wife only likes those.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Really nice staff. East to get on the rail.
Stayed 1 night in Sep 2024

6/10 Okay

Dharampal

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Sofa bed was not setup properly. Uneven. Bump in it. Didn’t sleep at all. Terrible.
Stayed 2 nights in Aug 2024

10/10 Excellent

olumide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Aug 2024

8/10 Good

Philip, Oxford

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2024

6/10 Okay

Jatinder, Dublin

Rooms are very small.
Stayed 8 nights in Jul 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to visit all parts of London via public transport
Stayed 1 night in Jul 2024

8/10 Good

pedro

Liked: Cleanliness, staff & service
El. A/c. Súper malo. ! Mucho calor
Stayed 2 nights in Jul 2024

10/10 Excellent

Alan

Stayed 1 night in Jun 2024

10/10 Excellent

Tigger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lush hotel, super friendly staff. Great breakfasts!
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Karon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lovely and breakfast was good too Only downside was a noisy fan in our room
Stayed 1 night in Jun 2024

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean hotel with good breakfast
Great hotel - it is a trek outside of London and ten miles from Kings Cross but the Elizabeth Line and DLR make it accessible and convenient. Breakfast is good. Rooms comfortable clean and tidy. Some noise from the nearby airport but that’s to be expected given the location. We would stay again though it’s a bit too far out for a weekend in central London hit price drove our decision to book here as it’s far cheaper than city centre hotels. DLR is 5 minute walk away.
Stayed 2 nights in Jun 2024

10/10 Excellent

terence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Cansu, Berlin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Saad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent convenient place for stay
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very welcoming and gave lots of information on arrival. The breakfast was not great as both hot beverages and the hot breakfast were cold.
Stayed 1 night in Jun 2024

6/10 Okay

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some training required.
We have stayed in this hotel before and not experienced any issues. Mostly this stay was good but there were a few administrative issues and the manager would not take responsibility. At one stage he suggested that, within our party of 6 rooms, we had ‘mixed up’ our room keys. After spending a great deal of time I thought correcting errors over lengths of stay, check out dates etc I left the hotel for a few hours. When we returned our room had been checked out. He insisted I must have had my room key next to my phone. However, the second key which hadn’t left the room also failed to operate. Housekeeping were constantly knocking on our door to check us out both on the right day and the wrong day. They would all benefit from some refresher training. Although we have found the same issues in several of the holiday inn express hotels. Staff are unaware of room service times, food service times or check out arrangements.
Stayed 3 nights in Jun 2024

10/10 Excellent

Anthony

Stayed 2 nights in Jun 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and lovely staff and very helpful
Stayed 1 night in Jun 2024

10/10 Excellent

Yong Xin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2minutes by walk to DhL line
Stayed 1 night in Jun 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outside of Central London yet within 3 minutes' walk to tube station, spacious vicinity, clean air, helpful hotel counter staff, room of reasonable size.
Stayed 1 night in Jun 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
The location is few (5 minutes) walk from the tube station and nice area to walk along the Royal Albert Quay by the Thames river.
Stayed 1 night in Jun 2024