Title: HOTEL ISLA ESMERALDA - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL ISLA ESMERALDA Travelers find the perfect balance of relaxation and convenience at this Colonia Centro retreat with its lush garden and sunny pool area ## Photo gallery for HOTEL ISLA ESMERALDA ![Exterior - HOTEL ISLA ESMERALDA (Cozumel)](https://images.trvl-media.com/lodging/92000000/91820000/91817400/91817346/w1024h684x0y3-5aad3396.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - HOTEL ISLA ESMERALDA (Cozumel)](https://images.trvl-media.com/lodging/92000000/91820000/91817400/91817346/afeb4bb7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - HOTEL ISLA ESMERALDA (Cozumel)](https://images.trvl-media.com/lodging/92000000/91820000/91817400/91817346/4f9b82c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers - HOTEL ISLA ESMERALDA (Cozumel)](https://images.trvl-media.com/lodging/92000000/91820000/91817400/91817346/e7381762.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - HOTEL ISLA ESMERALDA (Cozumel)](https://images.trvl-media.com/lodging/92000000/91820000/91817400/91817346/2463e9ec.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HOTEL ISLA ESMERALDA in Colonia Centro offers a peaceful garden setting and an inviting outdoor pool with sun loungers. Guests connect with free WiFi throughout their stay, drop bags at the luggage storage area, and rely on the 24-hour front desk for assistance whenever needed. ## Reviews 7.6 Good ## Popular amenities - Pool - Parking included - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec. 31 - Jan. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 1 - Jan. 2](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=91817346&PinnedHotelID=91817346&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Classic Double Room ![Classic Double Room](https://images.trvl-media.com/lodging/92000000/91820000/91817400/91817346/e9d5cd4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 8.0 Very good 1 review ### Highlights Air conditioning TV Private bathroom Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Classic Double or Twin Room ![Classic Double or Twin Room](https://images.trvl-media.com/lodging/92000000/91820000/91817400/91817346/95db9bf2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 8.0 Very good 1 review ### Highlights Air conditioning TV Private bathroom Daily housekeeping - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-HOTEL-ISLA-ESMERALDA.h91817346.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-HOTEL-ISLA-ESMERALDA.h91817346.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.50882%2C-86.94530&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=20piCa95wlR5d2eub04Z88BjFSE=) CALLE 2 ENTRE 20 Y 25 COL. CENTRO, 448, Cozumel, QROO, 77600 #### What's nearby - Central Plaza \- 5 min walk \- 0.4 km - San Miguel Church \- 5 min walk \- 0.4 km - Cozumel Maritime Terminal \- 8 min walk \- 0.7 km - Cozumel Museum \- 8 min walk \- 0.7 km - Museo de la Isla de Cozumel \- 9 min walk \- 0.8 km #### Getting around - Cozumel Intl. Airport (CZM) - 3 min drive #### Restaurants - ‪Guisados - ‬4 min walk - ‪El Abuelo Gerardo - ‬5 min walk - ‪Cafeteria Antique - ‬5 min walk - ‪Taqueria “El Mexicano” - ‬3 min walk - ‪Bar El Pez Leon - ‬4 min walk ## About this property ### HOTEL ISLA ESMERALDA Hotel near Cozumel Maritime Terminal HOTEL ISLA ESMERALDA provides a garden and more. Guests can connect to free WiFi in public areas. Additional perks include: - An outdoor pool along with sun loungers - Free self parking - Smoke-free premises, a 24-hour front desk, and outdoor furniture - Luggage storage Room features All guestrooms at HOTEL ISLA ESMERALDA boast comforts such as air conditioning. Extra amenities include: - TVs with cable channels ## Similar properties ![Garden view](https://images.trvl-media.com/lodging/20000000/19980000/19979800/19979715/9b2e5ea5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada Edem Colonia Centro - Free WiFi - Air conditioning - Breakfast available - Housekeeping 7.6 Good 46 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=19979715&PinnedHotelID=19979715&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/55000000/54520000/54512500/54512482/0c7a2c0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kiin Cozumel Colonia Centro - Pool - Pet friendly - Free WiFi - Air conditioning 8.6 Excellent 74 reviews CA $66 CA $86 total includes taxes & fees Jan 28 - Jan 29, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=54512482&PinnedHotelID=54512482&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/79000000/78390000/78385600/78385549/3c5cec5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 8th Street Suites Colonia Centro - Kitchen - Pet friendly - Free WiFi - Air conditioning 9.0 Wonderful 10 reviews CA $64 CA $106 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=78385549&PinnedHotelID=78385549&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/33000000/32080000/32070500/32070484/cae1c2f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinta Kan Boutique Hotel Colonia Centro - Pool - Breakfast included - Free WiFi - Air conditioning 8.4 Very good 124 reviews CA $63 CA $83 total includes taxes & fees Jan 30 - Jan 31, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=32070484&PinnedHotelID=32070484&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room](https://images.trvl-media.com/lodging/8000000/7710000/7709200/7709147/bcc691bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribo Cozumel Cozumel - Pool - Free WiFi - 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Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=99666242&PinnedHotelID=99666242&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9870000/9869500/9869451/5bf80357.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mary Carmen Colonia Centro - Free WiFi - Air conditioning - Breakfast available - Laundry 9.0 Wonderful 472 reviews CA $53 CA $76 total includes taxes & fees Jan 14 - Jan 15, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=9869451&PinnedHotelID=9869451&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/4000000/3650000/3647600/3647532/af76a8c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Casona Real Colonia Centro - Pool - Free WiFi - Air conditioning - Housekeeping 8.2 Very good 298 reviews CA $66 CA $88 total includes taxes & fees Jan 30 - Jan 31, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=3647532&PinnedHotelID=3647532&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, Ocean View](https://images.trvl-media.com/lodging/15000000/14780000/14770300/14770282/064e1dc3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Safari Inn Colonia Centro - Free WiFi - Air conditioning - Housekeeping 7.6 Good 32 reviews CA $68 CA $89 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=14770282&PinnedHotelID=14770282&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Outdoor furniture - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lever door handles - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Mosquito nets - Smoking not allowed ## Room amenities ### Bathroom - Free toiletries ### Entertainment - TV with cable channels ### More - Air conditioning ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: MXN 100 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as HOTEL ISLA ESMERALDA Hotel HOTEL ISLA ESMERALDA Cozumel HOTEL ISLA ESMERALDA Hotel Cozumel ## Frequently asked questions ### Does HOTEL ISLA ESMERALDA have a pool? ### Is HOTEL ISLA ESMERALDA pet-friendly? ### How much is parking? ### What time is check-in at HOTEL ISLA ESMERALDA? ### What time is check-out at HOTEL ISLA ESMERALDA? ### Where is HOTEL ISLA ESMERALDA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HOTEL ISLA ESMERALDA Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.0 Amenities ### 7.2 Staff & service ### 7.8 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 12 8 - Good 3 6 - Okay 4 4 - Poor 4 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Benjamin Dec 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and great people. Don’t hesitate to stay here. ##### Benjamin Stayed 5 nights in Nov 2025 ### 6/10 Okay #### Don Feb 6, 2024 Liked: Cleanliness Just average comments- nothing was that wrong about the hotel - simply average that's all. ##### Don Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Kaden Jan 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very accommodating, don’t speak english but will work with you and have a evening doorman with locked main door. It’s authentic Mexico so you can’t expect more than what you get. 10/10 ##### Kaden Stayed 1 night in Jan 2024 ### 6/10 Okay #### Lyn Jan 30, 2024 Disliked: Amenities, property conditions & facilities No amenities provided just the two old bath towels and toilet paper. The toilet is clogged. The faucet handle is rusty. Reception don't speak English. ##### Lyn Stayed 1 night in Jan 2024 ### 10/10 Excellent #### MARCIAL Sep 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo perfecto... ##### MARCIAL Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Leticia Risalia Feb 16, 2025 Liked: Staff & service, amenities, property conditions & facilities Volveré ##### Leticia Risalia Stayed 5 nights in Feb 2025 ### 4/10 Poor #### Miguel Feb 8, 2025 Varios puntos por mejorar . El WIFI no funcionó casi en toda la estancia. Salía un edor de la coladera del baño que miraba todo el cuarto. ##### Miguel Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Vicente Mar 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien durante la estancia ##### Vicente Stayed 1 night in Feb 2024 ### 4/10 Poor #### Fabián Mar 4, 2024 #### Puedes encontrar algo mejor por el mismo precio Está ubicado como a 5 calles del ferry, tenía mejores expectativas, el lugar es pequeño, no nos dieron la habitación que habíamos pagado, fue una más chica en cuanto a las camas, había un refri que no servía y apestaba, el trato de la gente que ahí trabaja es algo tosco pero entendimos que no era personal así son. Se escucha tooooodo lo que pasa afuera, y hasta lo de otras habitaciones :/ ##### Fabián Stayed 1 night in Feb 2024 ### 6/10 Okay #### Fabián Feb 28, 2024 Disliked: Staff & service, room comfort #### Debí buscar otras opciones No descansamos nada! La cama rechinaba o tronaba en cuanto te sientas, para dormir también es incómodo. Mi reservación era una cama queen o dos individuales y me dieron una matrimonial. Se escucha todo el ruido de afuera y de otras habitaciones, había un refri que no servía y apestaba a humedad, el aire acondicionado no tiene control, está ya fijado no puedes ni subir ni bajar la temperatura. El personal es algo tosco en su trato, pero no lo tomes mal, así son. Está como a 5 calles y media de dónde llega el ferry. Hay un Oxxo en la esquina. Se me hizo algo caro por lo que recibí. ##### Fabián Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Francisco Javier Feb 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo muy bien hotel sencillo y bajo costo para pasar un rato ameno disfrutando cozumel ##### Francisco Javier Stayed 1 night in Feb 2024 ### 8/10 Good #### Maria Jan 25, 2024 Liked: Cleanliness, staff & service, amenities Mobiliario ya viejo toallas aire acondicionado sin funcionar refrigerador con mucho ruido muy estricto el horario de alberca a las 6 ##### Maria Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Itzel Jul 25, 2023 Liked: Cleanliness, property conditions & facilities Agradable solo que cierran la alberca alas 6 no lo pude disfrutar el velador es muy amable alo mejor regresaría ##### Itzel Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Thomas Sep 23, 2025 ##### Thomas Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Edgar Aug 31, 2025 ##### Edgar Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Andrea Jun 3, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Andrea Stayed 1 night in Feb 2025 ### 8/10 Good #### Carlos Feb 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Carlos Stayed 1 night in Feb 2025 ### 4/10 Poor #### Israel Jan 11, 2025 ##### Israel Stayed 1 night in Dec 2024 ### 4/10 Poor #### Christel Dec 30, 2024 ##### Christel Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Pedro Dec 3, 2024 ##### Pedro Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### GAbriel Nov 1, 2024 ##### GAbriel Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Ybrahin Jan 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Ybrahin Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Elizabeth Dec 15, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Elizabeth Stayed 1 night in Dec 2023 ### 6/10 Okay #### Sandeep Oct 30, 2023 ##### Sandeep Stayed 1 night in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Cozumel Palace - 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