2/10 Terrible
Rickey
May 19, 2024
I made a reservation a week ago, arrived at the hotel and the person at the desk tells me “we don’t have any rooms available””. I tell the manager “I have a reservation” and he tells me that all his guests have checked it. After an hour of trying to figure this out my wife, 3 children and I leave in search of another hotel room. It’s 12:19am as we drive towards Conroe searching for a hotel in a town full of booked up hotel rooms. I encourage Expedia to stop doing business with this hotel, honestly do t think I’ll do business with either of them after this nightmare.
Rickey
Stayed 1 night in May 2024