Desk, laptop workspace, iron/ironing board, rollaway beds
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Reviews of Quality Inn Near Pimlico Racetrack

2.5 out of 5
Quality Inn Near Pimlico Racetrack
4200 Primrose Ave, Baltimore, MD

Reviews

6.0
Rating 10 - Excellent. 51 out of 226 reviews" "
Rating 8 - Good. 41 out of 226 reviews" "
Rating 6 - Okay. 41 out of 226 reviews" "
Rating 4 - Poor. 32 out of 226 reviews" "
Rating 2 - Terrible. 61 out of 226 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maiya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is in the general vicinity which is great for a non-driver like me. Good assortment of shops and restaurants around. This is one of my favorite locations to come to when I travel to Baltimore, also very quick and easy checkin.
Stayed 1 night in Jan 2024

10/10 Excellent

Maiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Patel is always very helpful when I come, as I’ve been coming for months.
Stayed 1 night in Jan 2024

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Entire place smelled like smoke, many other guests just hanging out in the hall at night. Definitely the kind of place that people are living at.
Stayed 1 night in Apr 2024

2/10 Terrible

michelle

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was dirty couldn’t get a refund I would not recommend it .room was dirty.. people walking in from the street taking food with their hands . I asked for a refund because of the conditions and couldn’t get it so I had no choice but to stay because I was going to a funeral
Stayed 2 nights in Feb 2024

10/10 Excellent

Serhy

Stayed 1 night in Jan 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Daniela, Oak Ridge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Paul

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hairs in the sink. Bathroom ceiling falling apart. You could hear and smell everything from the next room. Cigarette burns in the comforter and night stand. No smoke alarm. Cockroach pieces in the bed. Black mold. Holes in the wall. It looked like there was a bullet hole in the window. Latex gloves on ground outside the entrance door. From the police or something kinky. The lady at the front desk was very friendly.
Stayed 2 nights in Jan 2024

6/10 Okay

Shanon

Liked: Staff & service
Ok Experiance
There was some serious health issues, alarming concerns with our stay within the 10-13 days, but overall not a bad experience. Very shady characters roaming around and inside the hotel. The head management/manager was very understanding and nice and helped with matters. The other employee(male) seems like he's high most of the time idk, the female employees was very nice. The room wasn't bad, but the TV could have been better, noisy violent neighbors next door to us. Walls are very thin. I recommend going on here if you can't find anywhere else at reasonable prices. just keep your doors shut and mind your business and you will be ok. I do think the prices for the hotel rooms should be way cheaper, should be no more than $60 dollars.
Stayed 2 nights in Jan 2024

10/10 Excellent

RUTH GAELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and helpful
Stayed 2 nights in Jan 2024

8/10 Good

Doreen

Stayed 1 night in Dec 2023

2/10 Terrible

nikeithia

Stayed 2 nights in Nov 2023

2/10 Terrible

Godfred

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is just trash. Building stinks so does the rooms too. Broken ironing boards and my door kept opening even when i locked it from the inside. Completely trash and poor.
Stayed 2 nights in Nov 2023

8/10 Good

Krishnakumar

Stayed 1 night in Nov 2023

8/10 Good

ARKADIUSZ

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

2/10 Terrible

Wilbur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Bill, Rowland Heights

Disliked: Cleanliness, staff & service, property conditions & facilities
2 star
Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No service…noting to choose for breakfast….a sticker to trap mice stuck on cover of bet
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
My stay t Quality Inn
no maid service towels not changed. Had to renew room key code for second nite. TV remote not working, lamp near windows not working.
Stayed 2 nights in Sep 2023

10/10 Excellent

felix

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sleep
The manager is ver my accommodating. He let me have a late checkout and let me have a non smoking room even though my booking was mistakenly made for a smoking room
Stayed 1 night in Jun 2023

10/10 Excellent

YOSHIYUKI

Stayed 1 night in Jun 2023

10/10 Excellent

Zakaria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent budget hotel.
Surprisingly decent place. Stayed one night. Staff was friendly and accommodating.
Stayed 1 night in May 2023
Response from Patel on May 29, 2023
Good Afternoon Zakaria,Thank you for your honest review. We look forward tp seeing you again.

2/10 Terrible

lynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Patel on May 26, 2023
Good Morning,Thank you for the feedback

4/10 Poor

Conner

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and rundown, no hot water
Stayed 2 nights in May 2023
Response from Patel on May 26, 2023
Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. At present we’re taking steps to upgrade our room facilities, and also implementing utmost care in our appliance maintenance. We’d like to invite you again at our hotel and experience the improved stay

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Poorly maintained property in a sketchy location
This property is in close proximity to Pimlico race course. That is a positive and the staff is friendly. Otherwise I would avoid this place. It is in complete disrepair and there was no hot water by 9am. Furniture was stained and chair was torn. Towels were threadbare. The neighborhood appears to be a hub for vice activity. Property needs a total renovation. Police did a raid on the motel next door on Saturday night.
Stayed 2 nights in May 2023
Response from Patel on May 26, 2023
Good Morning Robert,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the hotel that need updating.

6/10 Okay

Fernanda

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2023
Response from Patel on May 24, 2023
Thank you for your review! Looking forward to another visit

4/10 Poor

qing

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
listing of continental brackfast, however, 4/29 morning, only hot tea and rolls, We were told no coffee until 9: 30 am the staff back to work!
Stayed 1 night in Apr 2023
Response from Patel on May 26, 2023
Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. At present we’re taking steps to upgrade our facilities, and also implementing utmost care in our maintenance. We’d like to invite you again at our hotel and experience the improved stay.

2/10 Terrible

Monique

Stayed 1 night in Mar 2023

10/10 Excellent

Vinnell

Stayed 1 night in Feb 2023

6/10 Okay

Roland

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Dawaun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not go here. It is dirty. No not dirty, filthy.
Stayed 1 night in Oct 2022

4/10 Poor

Glendi

Disliked: Cleanliness, amenities
Very dirty and smell of Marijuana
Stayed 2 nights in Aug 2022

2/10 Terrible

Chanae

Stayed 1 night in Oct 2022

2/10 Terrible

Keshauna

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
There were burns on the blankets from a smoker. The paint in the tub was peeling and there were stains on the wash rags. It was just overall a disgusting hotel.
Stayed 1 night in Oct 2022

8/10 Good

Rashunda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area and they were nice staff!
Stayed 1 night in Sep 2022

10/10 Excellent

Khaliqa, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very helpful & hospitable! Will definitely start again & recommend to friends 😊
Stayed 1 night in Sep 2022

6/10 Okay

Neadean

Liked: Staff & service
Stayed 1 night in Sep 2022

4/10 Poor

Kiara

Stayed 1 night in Sep 2022

2/10 Terrible

Odin

Travelled with family
Disliked: Cleanliness, room comfort
Worst staid ever!!! Dirty !! tv not working!! Toilet loosen
Stayed 2 nights in Aug 2022

2/10 Terrible

Caleb

Stayed 3 nights in Aug 2022

6/10 Okay

Emily

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Burn holes in the blankets, a bandaid covering a peephole on the door, horrible Smokey smel
Stayed 1 night in Aug 2022
Response from Harry P on Aug 9, 2022
Hello Burn We are sorry for your expeince.Your selection was smoking room,How much guest smoke we can't control it.If you don't like smoke you should have booked non-smoking room.Burn holes in the blankets due to guest smoke in the room and they leave with holes.

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, awful AC unit was loud. Possibly som
Stayed 1 night in Jul 2022

10/10 Excellent

David

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff was beautiful, in all of their ways….
Stayed 2 nights in Jul 2022
Response from Patel on Jul 20, 2022
Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mayur Manager Quality Inn 4103582999

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Allen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

nader

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this quality has roaches and bugs it is not safe and the manager is terrible he should represent the company
Stayed 3 nights in May 2022

2/10 Terrible

nader

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is full of roaches and bugs and is unsafe for customer and the front desk manager he was not proffisional
Stayed 2 nights in May 2022