6/10 Okay
David S., Hartselle, Alabama
Jan 7, 2024
Liked: Cleanliness
It's OK, just know it is a timeshare
1) Communication with propert owners prior to arrival were detailed and perfect.
2) Check in was an absolute nightmare because once they realized I wasn't the owner they started the pressure to get me to agree to a sales pitch the following day. 30 minutes later they finally gave me my keys yet continued to call the room phone, my cell phone ane leave notes under the door.
3) Check-in costs, know that you will be required to pay $9 per person per day. That was an additional 360 for us.
4) The rooms are average at best. Everything was clean but the rooms are very dated. Floor tiles were cracked, cookware was there but barely enough to be useable. I'd compare everything to an 80s Holiday Inn. We had a bottom double unit and out of 9 nights, we were kept awake 7 nights with running kids above us. It is loud and the walls are thin.
5) The beds, bedding, etc were very comfortable.
6) 9 days and not once did we get bedding changed, trash removed, fresh towels, etc.
7) Overall it wasn't terrible it was just very disappointing. We book with VRBO to stay in homes so we have more privacy and don't have to deal with hotels. I thought this would be ok but it's basically an array of smaller hotels. We wouldn't stay here or any other timeshare again. I don't want to make it sound bad, it just wasn't what we expected. That's mainly why I'm writing this review. If you have younger kids and don't mind the hotel enviorment or their hassles the first few days it's ok.
David S.
Stayed 9 nights in Dec 2023