Exterior detail

Reviews of Oakdell Motel

2.5 out of 5
Oakdell Motel
983 Hartford Turnpike, Waterford, CT

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 70 reviews" "
Rating 8 - Good. 22 out of 70 reviews" "
Rating 6 - Okay. 10 out of 70 reviews" "
Rating 4 - Poor. 12 out of 70 reviews" "
Rating 2 - Terrible. 8 out of 70 reviews" "

7.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Pamela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problem very clean would of liked a coffee maker.. tissue dispenser was empty
Stayed 1 night in Nov 2023

6/10 Okay

Derek

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
For the price compared to other lodging in the area this this a great value. The staff was very helpful, nice and welcoming. And it’s location is very convenient to Mohegan Sun Casino (15 min drive). Having said that, the motel has its shortcomings. To start, the room was dirty. We dropped a hand towel on the floor and when we picked it up it was filthy. The shower still had hair in it from the last people who stayed there. And the bedding was so uncomfortable that my wife and I went to Target and bought a new blanket and set of sheets. Additionally, the rooms were not sound proof.. We will leave that one at that. I would not recommend this lodge as a family stay, but if you are going to Mohegan for the night/weekend it is comfortable enough. I would recommend bringing your own blankets and pillows for comfort.
Stayed 1 night in Oct 2023

8/10 Good

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a place to sleep
Stayed 1 night in Oct 2023

8/10 Good

Deneen

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clan
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property well kept and recently renovated
Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Stayed 1 night in May 2023

2/10 Terrible

Mitchell

Stayed 1 night in Nov 2022

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
price and convenient location to Mohegan Sun
Stayed 1 night in Jun 2022

6/10 Okay

perry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very adequate economy facility. All the basic needs met. Will stay there again.
Stayed 3 nights in Jun 2022

10/10 Excellent

Brett

Stayed 1 night in Jun 2022

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in the man was very helpful, told us where to find what we were looking for. Answered all of our questions, made us feel very welcome!
Stayed 1 night in May 2022

4/10 Poor

Gabrielle

Travelled with family
Disliked: Cleanliness, room comfort
Small and overpriced
It was semi- close to Mystic where we would be spending the weekend and the pet fee was low- $20/night. The owner said it is due to the "good washing of the sheets" they do afterwards. No housekeeping during stay. Unclear if we were supposed to dump our own garbage. 3 adults & 1 med. dog. The room was small and dark -no overhead light- only at table and night table, very bright in bathroom. Room alternated between too hot (Mom says bathroom was always cold) and cold (AC/Fan buttons were difficult). Only 2 chairs at table. Disappointed there was no sleep timer on the small TV which was desperately needed as the shower was dripping. The phone did not give directions on how to use (call 9? area code first?) to call the office and when did reach the number, it went to answering machine. I think they called us back but we did not pick it up in time. Parking was right outside the room, although since we were in 2 cars, my Dad had to park a few spots down. Also there was a very steep front step in front of the room which my Dad, who uses a cane, struggled with. Unfortunately, it was too cold to use the outdoor seating, swings, gazebo, and pool (not opened yet). People smoked outside as there was multiple ashtrays but no smoking inside room. There were no extra pillows available and mine smelled like smoke. When moving the undersheet, I saw a small blood stain on it. So overall disappointing and no one slept well.
Stayed 2 nights in May 2022

4/10 Poor

Barry

Disliked: Room comfort
GO ELSEWHERE ... never again!
Old-fashioned room. No coffeemaker, coffee, tea or even paper cups for microwave. Double beds were single beds strapped together. Beds were hard and over-used. Pillows were flat foam, Dollar Store quality (which may be slightly better). Had to use blankets as pillow substitute. Sink faucet kept spinning around. Amenities such as soap & conditioner were cheap and single packets (had to share). Clerk did not give us internet access code, not located in room, had to walk back to get code. In-room phone did not allow to call front desk. My i-phone kept dropping signal and loosing internet access. Not an attractive site, it is an old-fashioned 50's motel. Not worth the price-tag of $175. Budget motel - for the owner! At $175 a night, owner should provide a few more dollars of item and comfort. Would not stay here again. My advice, GO ELSEWHERE!
Stayed 1 night in May 2022

8/10 Good

Mike

Liked: Cleanliness, staff & service
A solid budget motel. The room was clean and the shower was hot with good pressure which is all I was looking for. I would stay there again.
Stayed 2 nights in May 2022

10/10 Excellent

David, Gardiner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much has been done to improve this property and is obvious. Owner was accommodating.
Stayed 2 nights in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service
Clean. Staff was friendly and helpful. Classic “old school” motel vibe. Convenient to casinos nearby.
Stayed 1 night in Feb 2022

10/10 Excellent

David

Liked: Staff & service
Stayed 1 night in Feb 2022

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the owner was friendly and worked with us during an ice storm. 1-10 Stars , he gets a 12.💛💛 Thank You so very much.
Stayed 1 night in Feb 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Way too expensive for what you get
Does not provide some standard amenities such as coffeemaker or coffee in the lobby and kleenex in the room. Floor was dirty. But owner was nice. Also, the traffic pattern makes it difficult to get on the highway during certain hours. The reviews I read were misleading. I would not stay here again.
Stayed 7 nights in Oct 2021

10/10 Excellent

Luciana

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

James n

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and functional. It would have been nice if the AC had cooled down the room before we got there, but otherwise fine.
Stayed 1 night in Jul 2021

8/10 Good

Ellen G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great local motel
This motel was recommended by locals. I can see why; it was perfectly fine and less expensive than the national chains nearby. It was easy to find, and was located close to the places I was planning to go. The owner could not have been more gracious. He took the time to tell me all I needed to know about the room and the motel. My room was clean, the bathroom was clean and there was plenty of room to spread out. There was a small fridge and microwave in the room. I didn't use the microwave, but the fridge was clean and cold. My only complaint would be that there were only 2 outlets in the room, one completely occupied with the air conditioner and bedside lamp. I ended up borrowing an extension cord so I could charge my phone, because the other plug was on the other side of the room. The room and motel were perfect for my needs, a place to sleep/shower while I spent the rest of the time with family. Next time I visit with family I will stay there again.
Stayed 2 nights in Jun 2021

6/10 Okay

George

Travelled with family
Liked: Cleanliness
It is Satisfactory
It is an older Motel, so there is a lot that can be updated. That being said, it was clean and neat, the beds were adequate. There is a lot of HOT water that I like. Overall it was a nice 2 day stay for the price.
Stayed 2 nights in Jun 2021

8/10 Good

charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable affordable room for a night in CT
Stayed 1 night in May 2021
Response from . on May 18, 2021
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
All ok
Stayed 1 night in May 2021
Response from Staff on May 3, 2021
Thank you

4/10 Poor

Jeff, Ledyard

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
A/C temperature control did not work. It was either on or off. The television was tiny, about 13 inch. WiFi was not working in my room.
Stayed 1 night in Sep 2020

2/10 Terrible

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort
Room had such an awful smell !!! And a few questionable people around the place not a good feeling at all will never come here again.
Stayed 1 night in Feb 2020
Response from vip on Feb 28, 2020
thank for staying with us

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Okay place
The place is old but clean. The matresses need to be replaced since they sag and it was diffficult to sleep well on the beds. The check in person was nice and they do have coffee, juice and donuts in the am. Wifi did not always work.
Stayed 1 night in Aug 2019

6/10 Okay

Brad, Hicksville, NY

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
For the price for staying the night it’s great. But it’s an antique kinda vibe going on so everything is pretty old and needs serious update. Since everything is old it doesn’t seem clean so all depends on point of view of each person. Had a good sleep and pool is good to enjoy your time there as well as casino not far from motel. If you want modern technology and not antique go somewhere else. If you need a place just to sleep and pass a little bit of time then recommend this place. Staff is so friendly and area is nice. Like I said just needs update to modernize place. Does have WiFi though.
Stayed 1 night in Jul 2019

4/10 Poor

Ronald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

James

Liked: Cleanliness, staff & service
Price equals quality, no complaints here
It’s a motel and you get what you pay for. Price is right for a quick stay and the woman who runs it was very friendly. It what I expected so no complaints and 15 minutes for Mohegan Sun
Stayed 1 night in Mar 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice value
Not a lot of frills but comfortable and clean.
Stayed 1 night in Mar 2019

6/10 Okay

Vince

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, quiet stay
Very nice people run the place. Convenient to Mohegan Sun. It's an okay place, everything is older but not horrible. Good for a place to sleep a night. Nice and quiet
Stayed 1 night in Dec 2018

8/10 Good

joy, catskills, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice clean motel, it was a mom & pop type motel, room was clean and neat. Didn't have to pay a fortune just to sleep. The owner was very pleasant & accommodating to our needs. She even had juice, coffee & donuts out for guests for breakfast. I would stay again.
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Overnight stay on way to out of state wedding.
I wouldn’t stay there again, old and bad smell, and the window A.C. Unit in room was soooo loud it sounded like a train, we asked to switch rooms and the next room was only slightly better, it seemed more like section 8 housing to me.
Stayed 1 night in Sep 2018

4/10 Poor

L, New York

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff welcoming. Room beyond dated. Dusty, musty and moldy.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

We did not stay, and will be disputing the charges on our credit card if the hotel does not refund us our money. We waited at the front desk for about 20 mins, and no one was there to check us in. We walked the grounds looking for someone who worked there, and even went behind the front desk to look for keys, or some sort of info that would tell us where to go. Nothing. We had no choice but to leave.
Stayed 1 night in Aug 2018

8/10 Good

JM, NH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and friendly staff who are the owners. Older motel but clean.
Stayed 1 night in Jul 2018

2/10 Terrible

Noreen, Boston, MA

Disliked: Cleanliness, property conditions & facilities, room comfort
The owner was pleasant. The room was DISGUSTING!!! There was mold all over the bathroom. The beds smelled like urine. The fridge - don't open it!!! We didn't stay 10 mins - I was afraid to put my bags down. We were refunded our money quickly and she was very understanding. Couldn't get out of there fast enough.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.close to the beach, and the lady who ran it so sweet
Stayed 1 night in Jun 2018

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2018

10/10 Excellent

Brian, Vermont

Liked: Cleanliness, staff & service, property conditions & facilities
I'm here for the Barrett-Jackson auction at Mohegan Sun. This motel is close and affordable. The owner is very nice and the rooms arent fancy but are clean and comfortable. This is my second stay here and i will be back.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pleasant stay and staff. Quiet location, but very convenient!
Stayed 6 nights in Feb 2018

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Gary, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casino fun convenient!
Nice staff, old style motel, simple and comfortable. Its not a fancy style place but was great for one night of fun at Mohegan sun!
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017