2/10 Terrible
martha c.
Aug 8, 2024
Disliked: Cleanliness
Disappointing
Upon arrival and noticing a smell in the kitchen, we messaged that the dishwasher WAS NOT CONNECTED TO WATER and that there was a leak under the sink cabinet from which there was a strong smell. The response: THE DISHWASHER AND THE DIVING BOARD DO NOT WORK. We asked for clarification and were advised that a plumber would be called and were asked our availability to meet him during our vacation! That didn't work out so the owners said they met the plumber on day 3 of our stay while we were out. There was still no water inside and a layer of sludge on the bottom. We were told the plumber needed to return two days later to fix the leak and again look at the dishwasher. That appointment was cancelled. The smell of mold in the kitchen is disturbing. Neither the leak or the unconnected dishwasher are new issues. Communication was not easy. The number provided in the welcome message doesn't work but the owner insisted it did so I had to use detective work to find a way to reach the owner, which message were ignored until I told them something they wanted to hear. The house sleeps six...There is dinnerware for four. ONE coffee mug. No commodities except dish soap for handwashing dishes.no dish sponge. There was food ON THE FLOOR and on utensils in the drawers when we arrived. There are insufficient towels. A closet door not properly installed almost fell on a child when opened. I could go on but reached the limit of characters. At best, the accommodations were disappointing.
martha c.
Stayed 6 nights in Jul 2024