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Pinnacle Hotel at the Pier

Photo gallery for Pinnacle Hotel at the Pier

Minibar, in-room safe, desk, laptop workspace
Bicycling
Front of property - evening/night
Breakfast, lunch and dinner served
View from property

Overview of Pinnacle Hotel at the Pier

VIP Access

Pinnacle Hotel at the Pier

4.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1

Explore the area

  • Popular LocationLonsdale Quay Market2 min walk
  • Popular LocationLonsdale Quay Seabus Terminal5 min walk
  • Popular LocationLions Gate Hospital2 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)59 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

North Vancouver

Located by the ocean, Pinnacle Hotel at the Pier is in Lower Lonsdale, a neighborhood in North Vancouver with great shopping. Canada Place Cruise Ship Terminal and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Robson Street. Looking to enjoy an event or a game while in town? See what's happening at BC Place Stadium or Pacific Coliseum. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowshoeing. Guests love the hotel's central location.
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Map

What's nearby

  • Lonsdale Quay Market - 2 min walk
  • Lonsdale Quay Seabus Terminal - 5 min walk
  • Waterfront Park - 6 min walk
  • Lions Gate Hospital - 2 min drive
  • Port of Vancouver - 22 min drive

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 14 min drive
  • Vancouver Intl. Airport (YVR) - 59 min drive

Restaurants

  • Earnest Ice Cream - 2 min walk
  • Tim Hortons - 1 min walk
  • Tap & Barrel - Shipyards - 2 min walk
  • Streetcar Brewing - 2 min walk
  • Shipyards Coffee - 3 min walk

About this property

Pinnacle Hotel at the Pier

4-star eco-friendly hotel located in Lower Lonsdale
You can look forward to a terrace, dry cleaning/laundry services, and a bar at Pinnacle Hotel at the Pier. For some rest and relaxation, visit the sauna or the steam room. The onsite restaurant, The Lobby Restaurant, features brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and meeting rooms
  • Tour/ticket assistance, a front-desk safe, and concierge services
  • Wedding services, a banquet hall, and ATM/banking services
  • Guest reviews speak highly of the pool and central location
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch HDTVs with cable channels
  • Recycling, refrigerators, and microwaves

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (CAD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 10–18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10–18 per person
  • Covered self parking fee: CAD 29 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Frequently asked questions

Does Pinnacle Hotel at the Pier have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Pinnacle Hotel at the Pier?

As of Mar 26, 2023, prices found for a 1-night stay for 2 adults at Pinnacle Hotel at the Pier on Mar 27, 2023 start from CA $220.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pinnacle Hotel at the Pier pet-friendly?

Yes, this property allows pets (limit 2 per room). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Pinnacle Hotel at the Pier?

Self parking is available for CAD 29 per day.

What time is check-in at Pinnacle Hotel at the Pier?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Pinnacle Hotel at the Pier?

Check-out is at 11 AM.

Where is Pinnacle Hotel at the Pier located?

Located in Lower Lonsdale, this eco-friendly hotel is 0.1 mi (0.2 km) from Lonsdale Quay Market and within 3 mi (5 km) of Canada Place Cruise Ship Terminal and Canada Place. Vancouver Waterfront and Vancouver Convention Centre are also within 3 mi (5 km). Waterfront Metro Station is 29 minutes by foot.

Can I cancel my reservation for free at Pinnacle Hotel at the Pier and receive a full refund?

Yes, Pinnacle Hotel at the Pier offers free cancellation on select room rates, because flexibility matters! Please refer to Pinnacle Hotel at the Pier cancellation policy on our site for more details about any exclusions or requirements.

Pinnacle Hotel at the Pier Reviews

Pinnacle Hotel at the Pier Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1005 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 242 out of 1005 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 41 out of 1005 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 14 out of 1005 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 12 out of 1005 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

RON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and the restaurants are fantastic!
Stayed 3 nights in Mar 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff was friendly, professional and polite. The view from the room was spectacular. The hotel is close to the road, but that did not bother me. The hotel is walking distance to the bus and ferry transportation and many shops and restaurants. If a car is not available, it is really not needed. The one thing that they could change, is the choices on the TV channel. I think there could be more choices. Overall, this hotel is very very nice and excellent and I would certainly go back.
Stayed 4 nights in Mar 2023

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I worked as a front desk agent at the HHS resort for many years. Hans on check was knowledgeable, friendly and organized. Very welcoming. Used the pool in the evening. Receptionist there, complete opposite. For a high end hotel, was surprised.
Stayed 1 night in Mar 2023

10/10 Excellent

Marcus, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel and location! Would stay again!
Stayed 1 night in Mar 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 2 nights in Mar 2023

10/10 Excellent

Masoud

Liked: Cleanliness, staff & service, property conditions & facilities
Great features, including clean and modern bathroom
Stayed 3 nights in Mar 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice room nice people
Stayed 1 night in Mar 2023

10/10 Excellent

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area, so conveniently close to seabus and so many great Erastus rants and shops nearby
Stayed 3 nights in Mar 2023

10/10 Excellent

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location!
Stayed 2 nights in Mar 2023

10/10 Excellent

Juliane, Calgary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff.
Stayed 1 night in Mar 2023