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Pinnacle Hotel at the Pier

Photo gallery for Pinnacle Hotel at the Pier

Primary image
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Pinnacle Hotel at the Pier

VIP Access

Pinnacle Hotel at the Pier

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1

Explore the area

  • Popular LocationLonsdale Quay Market4 min walk
  • Popular LocationLonsdale Quay Seabus Terminal5 min walk
  • Popular LocationWaterfront Park6 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)47 min drive

VIP Access

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  • Extra savings and perks for Rewards members
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About this area

North Vancouver

Located by the ocean, Pinnacle Hotel at the Pier is in Lower Lonsdale, a neighborhood in North Vancouver with great shopping. Queen Elizabeth Theatre and Vancouver Art Gallery are cultural highlights, and some of the area's activities can be experienced at Vancouver Waterfront and Port of Vancouver. Vancouver Aquarium and TELUS World of Science are not to be missed. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowshoeing. Guests love the hotel's central location.
Visit our North Vancouver travel guideOpens in a new window
Map

What's nearby

  • Lonsdale Quay Market - 4 min walk
  • Lonsdale Quay Seabus Terminal - 5 min walk
  • Waterfront Park - 6 min walk
  • Lions Gate Hospital - 2 min drive
  • Port of Vancouver - 25 min drive

Getting around

  • Rupert Station - 11 min drive
  • Vancouver Waterfront Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 47 min drive

Restaurants

  • Pier 7 - 3 min walk
  • Sushi Bella - 3 min walk
  • Yohachi Sushi - 3 min walk
  • Green Leaf Brewery - 5 min walk
  • Vaades - 5 min walk

About this property

Pinnacle Hotel at the Pier

Eco-friendly North Vancouver hotel in Lower Lonsdale, near Lonsdale Quay Market
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (CAD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast available for a fee: CAD 10-18 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Lobby Restaurant
  • Pier 7 Restaurant

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (8000 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

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Lower Lonsdale
Lower Lonsdale
Guest rating 4.5+
Guest rating 4.5+
Free WiFi
Free WiFi
4 star
4 star
Business-friendly
Business-friendly
Washer and dryer
Washer and dryer
Hotel
Hotel

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 18 per person (approximately)
  • Covered self parking fee: CAD 28 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 649 out of 982 reviews
5 - Excellent 66%
Rating 4 - Good. 265 out of 982 reviews
4 - Good 27%
Rating 3 - Okay. 39 out of 982 reviews
3 - Okay 4%
Rating 2 - Poor. 20 out of 982 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 982 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and customer service were fast and friendly. Great place to stay for a night to get away from downtown. Great lounge and staff. Convenient location to access North Vancouver attractions.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and seabus is convenient for getting downtown. The room was a good size but a little dusty.
Stayed 5 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location outside of downtown Vancouver. Hotel is nice but not particularly fancy. Staff was really nice and helpful! Only downside were the bathroom not flushing well (8th floor) and the blinds not blocking enough light, 5am was bright as day in the room with everything closed. Overall though, good stay.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots to do.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and views excellent. Convenience also extremely good.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you great location
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are trying to catch a ferry out of Horseshoe Bay.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view comfy bed and pillows. Hot tub and steam room were extremely hot
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great views of the harbour.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view of Vancouver and I love the area right around the hotel. The SeaBus access to downtown Vancouver is great. The hotel's lobby restaurant is great for breakfast and OK for dinner. Dinner at the Anatoly Souvlaki restaurant a block away is great. The only minor problem I had was that the sink in the room had a poor design (water is directed to the rear of the sink such that handwashing creates a wet counter), and the cold water did not have nearly the pressure of the hot water, so the water was much too hot unless I was very careful to almost not turn on the hot faucet.
Stayed 3 nights in Jun 2022