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Pinnacle Hotel at the Pier

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Minibar, in-room safe, desk, laptop workspace
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Pinnacle Hotel at the Pier

VIP Access

Pinnacle Hotel at the Pier

4.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1

Explore the area

  • Popular LocationLonsdale Quay Market2 min walk
  • Popular LocationLonsdale Quay Seabus Terminal5 min walk
  • Popular LocationWaterfront Park6 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)61 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

North Vancouver

Located by the ocean, Pinnacle Hotel at the Pier is in Lower Lonsdale, a neighborhood in North Vancouver with great shopping. Canada Place Cruise Ship Terminal and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Robson Street. Looking to enjoy an event or a game while in town? See what's happening at Pacific Coliseum or Hastings Racecourse. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowshoeing. Guests love the hotel's central location.

What's nearby

  • Lonsdale Quay Market - 2 min walk
  • Lonsdale Quay Seabus Terminal - 5 min walk
  • Waterfront Park - 6 min walk
  • Lions Gate Hospital - 2 min drive
  • Port of Vancouver - 25 min drive

Getting around

  • Rupert Station - 11 min drive
  • Vancouver Rocky Mountaineer Station - 14 min drive
  • Vancouver Intl. Airport (YVR) - 61 min drive

Restaurants

  • Pier 7 - 3 min walk
  • Sushi Bella - 3 min walk
  • Yohachi Sushi - 3 min walk
  • Green Leaf Brewery - 5 min walk
  • Vaades - 5 min walk

About this property

Pinnacle Hotel at the Pier

4-star eco-friendly hotel located in Lower Lonsdale
Consider a stay at Pinnacle Hotel at the Pier and take advantage of a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. The onsite restaurant, The Lobby Restaurant, features brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and ATM/banking services
  • A banquet hall, meeting rooms, and an elevator
  • Concierge services, a computer station, and a 24-hour front desk
  • Guest reviews speak highly of the pool and central location
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/tub combinations
  • 37-inch HDTVs with cable channels
  • Recycling, refrigerators, and microwaves

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (CAD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Breakfast available for a fee: CAD 10-18 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Lobby Restaurant
  • Pier 7 Restaurant

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (8000 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day (maximum CAD 90 per stay)
Service animals are welcome, and are exempt from fees
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between CAD 10 and CAD 18 per person (approximately)
  • Covered self parking fee: CAD 28 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Frequently asked questions

Does Pinnacle Hotel at the Pier have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Pinnacle Hotel at the Pier?

As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Pinnacle Hotel at the Pier on Nov 28, 2022 start from CA $194.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pinnacle Hotel at the Pier pet-friendly?

Yes, this property allows pets (limit 2 per room). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much is parking at Pinnacle Hotel at the Pier?

Self parking is available for CAD 28 per day.

What time is check-in at Pinnacle Hotel at the Pier?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Pinnacle Hotel at the Pier?

Check-out is at 11 AM.

Where is Pinnacle Hotel at the Pier located?

Located in Lower Lonsdale, this eco-friendly hotel is 0.1 mi (0.1 km) from The Shipyards and within 3 mi (5 km) of Canada Place Cruise Ship Terminal and Canada Place. Vancouver Waterfront and Robson Street are also within 3 mi (5 km). Waterfront Metro Station is 29 minutes by foot.

Can I cancel my reservation for free at Pinnacle Hotel at the Pier and receive a full refund?

Yes, Pinnacle Hotel at the Pier offers free cancellation on select room rates, because flexibility matters! Please refer to Pinnacle Hotel at the Pier cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 675 out of 1004 reviews" "
" "5 - Excellent 67%
Rating 4 - Good. 263 out of 1004 reviews" "
" "4 - Good 26%
Rating 3 - Okay. 39 out of 1004 reviews" "
" "3 - Okay 4%
Rating 2 - Poor. 16 out of 1004 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 11 out of 1004 reviews" "
" "1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Victor
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice city
Stayed 1 night in Nov 2022

5/5 Excellent

Christina
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Beautiful location
Stayed 1 night in Nov 2022

5/5 Excellent

Katherine
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellence in every way!
Stayed 2 nights in Nov 2022

5/5 Excellent

RON
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, view and surrounding area.
Stayed 4 nights in Nov 2022

4/5 Good

Penny
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is No room service, so that was unfortunate
Stayed 1 night in Nov 2022

5/5 Excellent

Michele
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Nov 2022

3/5 Okay

Rajwinder, Citrus Heights
Liked: Cleanliness, amenities, property conditions & facilities
It was pleasant stay but still customer service was average at front desk and in restaurant. But it was great stay and location is perfect for who wants to take a walk around the pier.
Stayed 3 nights in Nov 2022

5/5 Excellent

Janet
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, close to good dining and the seabus if you want to go downtown. It’s very walkable and the area felt safe.
Stayed 1 night in Nov 2022

5/5 Excellent

Vlasta
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here previously. Very nice, convenient hotel.
Stayed 4 nights in Nov 2022

5/5 Excellent

Dashvin
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in Nov 2022