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Overview of Pinnacle Hotel at the Pier

Photo gallery

Lobby Sitting Area
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationLonsdale Quay Market4 min walk
    Popular LocationPort of Vancouver27 min drive
    Popular LocationCanada Place27 min drive
    AirportVancouver, BC (YVR-Vancouver Intl.)46 min drive
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  • Standard Room, 1 King Bed, Mountainside

    4.6/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Mountainside
  • Standard Room, 2 Double Beds, Mountainside

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Mountainside
  • Superior Room, 1 King Bed (Partial Harbourview)

    4.3/5 guest room rating

    Room amenities

    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed (Partial Harbourview)
  • Superior Room, 2 Double Beds (Harbourview)

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Room, 2 Double Beds (Harbourview)
  • Superior Room, 1 King Bed (Harbourview)

    4.7/5 guest room rating

    Room amenities

    • Harbor view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed (Harbourview)
  • Junior Suite, 1 King Bed with Sofa bed, Mountainside

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsJunior Suite, 1 King Bed with Sofa bed, Mountainside
  • Room, 1 King Bed, Terrace, Mountainside

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Terrace, Mountainside
  • Studio Suite, 1 King Bed with Sofa bed, Mountainside

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio Suite, 1 King Bed with Sofa bed, Mountainside
  • Room, 1 King Bed, Terrace, View

    Room amenities

    • Harbor view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Terrace, View

About this area

North Vancouver

Pinnacle Hotel at the Pier is located by the ocean and in an area with great shopping. Queen Elizabeth Theatre and Vancouver Art Gallery are cultural highlights, and some of the area's activities can be experienced at Vancouver Waterfront and Grouse Mountain. Vancouver Aquarium and TELUS World of Science are not to be missed. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing. Guests love the hotel's central location.
Visit our North Vancouver travel guide
Popular Location

What's nearby

  • Lonsdale Quay Market - 4 min walk
  • Vancouver Waterfront - 17 min drive
  • Vancouver Convention Centre - 26 min drive
  • Port of Vancouver - 27 min drive
  • Canada Place - 27 min drive

Getting around

  • Rupert Station - 11 min drive
  • Vancouver Waterfront Station - 12 min drive
  • AirportVancouver Intl. Airport (YVR) - 46 min drive

Restaurants

  • The Lobby Restaurant — 1 min walk
  • Pier 7 Restaurant — 1 min walk
  • Green Leaf Brewery — 5 min walk
  • Vaades — 5 min walk
  • Sailor Hagar's Brew Pub — 7 min walk

About this property

Pinnacle Hotel at the Pier

Romantic North Vancouver hotel in Lower Lonsdale, walk to Lonsdale Quay Market
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a sauna are onsite. All 106 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find iPod docks, minibars, and room service.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: CAD 26.00 per day

Food and drink

  • Breakfast available for a fee: CAD 10-18 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Finnish
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference space (8000 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per day (maximum CAD 75 per stay)
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 18 per person (approximately)
  • Self parking fee: CAD 26.00 per day (in/out privileges)
  • Pet fee: CAD 25 per pet, per day (maximum CAD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Frequently asked questions

Can I cancel my reservation for free at Pinnacle Hotel at the Pier and receive a full refund?
Yes, Pinnacle Hotel at the Pier offers free cancellation on select room rates, because flexibility matters! Please refer to Pinnacle Hotel at the Pier cancellation policy on our site for more details about any exclusions or requirements.
Does Pinnacle Hotel at the Pier have a pool?
Yes, this property has an indoor pool.
Is Pinnacle Hotel at the Pier pet-friendly?
Yes, this property allows pets (limit 2 per room). There's a fee of CAD 25 per pet, per day.
How much is parking at Pinnacle Hotel at the Pier?
Self parking is available for CAD 26.00 per day.
What time is check-in at Pinnacle Hotel at the Pier?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Pinnacle Hotel at the Pier?
Check-out is at 11 AM.
Where is Pinnacle Hotel at the Pier located?
Located in Lower Lonsdale, this romantic hotel is within 1 mi (2 km) of Lonsdale Quay Seabus Terminal and Lonsdale Quay Market. Vancouver Waterfront and Granville Street are also within 3 mi (5 km). Waterfront Metro Station is 29 minutes by foot and Vancouver Waterfront Station is 26 minutes.
4.5
Wonderful
5 - Excellent
625
4 - Good
278
3 - Okay
49
2 - Poor
22
1 - Terrible
9

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love our stay here. There’s is so much to do within walking distance. Parking is easy and the restaurants are so good and so many to choose from.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to dining and great view off the water. Our server Leah was friendly and knowledgeable.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price, decent view, the restaurant downstairs was great
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean staff was friendly location is awesome view was breathtaking overall this is a perfect hotel for anyone looking to get away and enjoy Vancouver and North Vancouver
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect with plenty to see and do within walking distance. Our room was spacious, clean and had beautiful views of the harbour. We would definitely stay here again!
Stayed 1 night in Oct 2020

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