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"The hotel is beautiful,great location,very clean and room was beautiful. What I didn't like ? We couldn't get into our room until almost 6:30, even though check in is 4:00. The staff was rude, and we were given keys to a room occupied by someone else. We finally found the manager who went up to our assigned room to inspect it, and gave us the key.Not even an apology. There were many people waiting, including an elderly woman with a walker. The three sisters cafe was great. Great food,reasonably priced and excellent service. Casino was nice and very clean.Hotel is a convenient location minutes from the falls. This is my first negative review. We will not stay there again."

"A pleasant stay."

"Nice suite "

"New property, excellent accommodation for Syracuse. Definately would have extended longer if rooms were available."

"Beautiful property, staff very nice."

"Love the location. Anchor Bar is around the corner. Great restaurants and stores nearby as well as the airport. The hotel is beautiful. Friendly staff. One guy really went above and beyond with me and my family. He even drove us to the airport when he was short-staffed. I want to stay here again when I return. "

"right next to the falls. breakfast was very good. super friendly. clean. very convenient to visit Niagara’s. "

"The Inn was clean, the room was clean, the bed were comfortable, the breakfast was good with a variety to choose. I recommend this to anyone who is interested to stay."

"Some minor concerns to staff , but overall I would say 5. Room wasn't ready on time (at 4.00pm), even though we arrived early (3.00). By 4.00pm they give us only 1 room out of 3 booked, it took another hour to give us 2 other rooms. It was mentioned that by default they will clean the room and to opt-out need to explicitly tell them, or put privacy note on door. But cleaning didn't happen as promised had to ask for additional blankets and water. Liked: room cleanness, microwave. Rainforest cafe is inside hotels building! Easy parking. Nice aquarium decorations on first floor! Convinient location 10 minute walk to rainbow brige, niagara state park. "