Chalets in Texas

"Staff friendly, hotel clean, quiet area. Would book again if in Houston"

"Beautiful room with good size balcony facing Alamo Plaza. Very close to Fiesta activities. The only hiccup was the broken coffee machine. We made another reservation for the following night because we enjoyed it so much"

"This hotel was noticeably very dated, cracked tiles, hard water stains on plumbing, etc. For the most part, surfaces were clean but clearly only in traffic pattern areas. Our room had multiple acrylic fingernails on the floor and one on the air conditioning unit. Also, the pool was very much out of function, I think they said something about using the pool next door if you wanted to but we didn't get that far. The communication was great, but the shuttle was also out of commission on the day that we arrived."

"Upon entering our room, we discovered that the toilet was backed up and wouldn't flush. It’s never the first thing you want to deal with after a long day of travel, and honestly, my initial reaction was to be pretty annoyed. I called the front desk, and I have to give them credit—they were incredibly professional. A maintenance technician arrived at our door in less than 10 minutes. He was polite, wore shoe covers to keep the room clean, and had the issue resolved in about five minutes. Aside from that initial hiccup, the room was spotless, the bed was exceptionally comfortable, and the location was perfect for exploring the city."

"Everything was amazing, was definitely a nice hotel would stay again"

"Well, we have to go to a few places to finally find it, but it was so old and the ad in the Hotels.com looks so new it was over 100 year-old building so it was really old. The bones didn’t know we couldn’t park two cars. No one told us it was fiesta week we paid $45. They waved it because we didn’t eat the food. It was an edible and the drinks were all watered down even if it was free. It was not worth it cause it’s like drinking three drinks for the price of one or for one and you just get full and no affect plus we wanted to use the pool rooftop was closed due to the weather so the little tiny pool had 100 children in it and it smelled like gross chlorine to the max like you could clean the entire hotel for all the chlorine and there’s about 100 kids from the age of 6 to 1 years old jumping around it was crazy and I paid extra for Hotel for the Jacuzzi and Spa. We did not use my husband wanted it so bad didn’t get to use it at all we got dressed up and went there. "

"Room was clean, floor was quiet, staff was courteous & professional and the lobby had a cool vibe. Property conveniently located a couple of blocks from Galleria Mall."

"I called for the airport shuttle to get me, but it never came. I had to hitch a ride on another hotel’s shuttle. Then I was put in a dark cave of a room. It was a sunny day, but my small window faced a wall and was half under an awning so very little light came in. There were no ceiling lights, and only three dim lamps. Not conducive for work or leisure, but fine for sleep only. It was an accessible room so no bath, but the main issue was the bathroom smelled like sewage. I kept the door closed most of the time so it wouldn’t spread, but then every time I opened it the smell was intense. I would have given it one star, but the bed was comfortable. "

"My daughter and I stayed here for a Bruno Mars concert at Globe Life Field and the hotel experience was wonderful. The location is perfect for any events at Globe Life Field, the area around the hotel is beautiful. Texas Live is literally right across the street and was very nice. Check in and out was very easy and the valet was quick. I would definitely recommend."