"Have stayed at the hotel a few times now and like it very much.
The only fly in the ointment with our most recent stay was that we received a parking ticket for parking in the hotel car park. Even though we checked in and booked the car in on the screen at reception, this did not prevent us being threatened with the fine, which was swiftly dealt with by the hotel staff and revoked.
We understand these things happen, and it would not stop us from rebooking with the hotel.
"