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Great Cumberland Place

Star Rating
4.5 out of 5

Information

Reviews

3.8 / 5Good
2,456 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Business Services
  • Parking Available

Map

What's nearby

  • Popular Location
    Marble Arch
    1 min walk
  • Popular Location
    Hyde Park
    2 min walk
  • Restaurant
    Prezzo
    1 min walk
  • Restaurant
    Pret a Manger
    1 min walk
  • Airport
    London (LHR-Heathrow)
    37 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Twin Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard Double Room

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details
  • Standard Single Room

    Room Amenities

    • Sleeps 1
    More details
  • Apartment, 1 Bedroom

    Room Amenities

    • Sleeps 4
    More details

About this area

London

In the city centre, Great Cumberland Place is in London's London City Centre neighbourhood, a walkable area with great shopping. Marble Arch and Baker Street are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Kensington Gardens. BT Tower and ZSL London Zoo are not to be missed. Our guests appreciate the hotel's convenience for public transport: Marble Arch Underground Station is just steps away and Bond Street Underground Station is 8 minutes by foot.

What's nearby

  • Popular Location
    Marble Arch - 1 min walk
  • Popular Location
    Hyde Park - 2 min walk
  • Popular Location
    Buckingham Palace - 3 min drive
  • Popular Location
    Piccadilly Circus - 3 min drive
  • Popular Location
    Leicester Square - 15 min drive

Getting around

  • Marble Arch Underground Station - 1 min walk
  • London Marylebone Station - 13 min walk
  • London (LHR-Heathrow) - 38 min drive

Restaurants

  • Prezzo — 1 min walk
  • Pret a Manger — 1 min walk
  • McDonald's — 1 min walk
  • Patisserie Valerie — 1 min walk
  • Spaghetti House — 1 min walk
Questions about this property?Find answers

About this property

Great Cumberland Place

Luxury London hotel in London City Centre, walk to Oxford Street
Self parking, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. All 119 rooms offer free WiFi, coffee makers and TVs with digital channels. Hairdryers, laptop-compatible safes and showers are among the other amenities that guests will find.
Great Cumberland Place offers 119 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and a hairdryer.
This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

Airport shuttle service is available on request from 6 AM to 2 AM. Fees may apply. Contact the property in advance to make arrangements.
Due to property renovations, the guestrooms and property amenities at this property are not accessible to wheelchairs from March 11-April 30, 2019.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per day.

Pets

  • Pets not allowed

Payment types at the property

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: GBP 50 per day
  • Nearby parking fee: GBP 45 per day
  • Early check-in fee: GBP 250 (subject to availability)
  • Late check-out fee: GBP 100 (subject to availability)
  • Rollaway bed fee: GBP 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.

Property is also known as

  • Cumberland Hotel London
  • Cumberland Hotel
  • Cumberland London
  • The Cumberland Hotel London
  • The Cumberland London, England

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 50 per day
  • Parking nearby: GBP 45 per day
  • Return airport shuttle (surcharge) from 6 AM to 2 AM
  • Airport shuttle at scheduled times, on request

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Assistive listening devices available

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • digital channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Nearby things to do

Activities

5 - Excellent
691
4 - Good
973
3 - Okay
451
2 - Mediocre
209
1 - Poor
132
4.0
Cleanliness
3.8
Service and Staff
3.2
Amenities
3.7
Property condition

1/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

They have moved next door to what originally was the Cumberland , absolutely disappointed and was horrendous

Stayed 1 night in Dec. 2019

3/5

    This traveller didn’t leave comments with their review
    Stayed 1 night in Nov. 2019

    2/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    This hotel is dirty. From the mold around the bathroom doors to the dirty pool of water around the fridge. Obviously the fridge had drained water and it dried around the bottom of the fridge and turned black. We stayed 4 nights. First night a vacuum was left in the middle of the hallway. Our door didn’t shut properly and required us to pull or push hard on it. We thought it was shut the first night and found out it had been open all night long. Reported to the front desk but never fixed. Cleaning the room literally took 3.5 mins. No disinfecting. We checked out and about 5 mins later realized we forgot something and asked to go back up. The room had already been “cleaned” for the next guest. No amenities at all in this hotel. Lots of “workers” wearing tshirts from the Hard Rock. Maybe they share staff. Best place to go for breakfast is the Pasterie across the road Worstpart was insistence of putting a hold on our credit card of the full room amount for our stay despite having already paid in full through Expedia. On check out they insisted we hadn’t paid through Expedia and put the charge through our credit card. We showed and emailed all the Expedia receipts but were told it hadn’t been paid and they refused to refund us the charge. We had a train to catch and insisted we be refunded and very reluctantly they did so - after I began very upset and pointed in the lobby and other guests could hear. Overall a poor experience. We will NEVER stay here again.

    Stayed 4 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    We did not get free brecfast it was incudit when we booket

    Stayed 2 nights in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Friendly and clean and very comfortable bed. Very good location

    Stayed 1 night in Oct. 2019

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