Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
100% of guests recommend
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromSaudi Arabia

Good stay but security deposit was not returned

Posted 20-Oct-2016
Pros: Friendly staff
It was a fairly good stay. The hotel lobby was under renovation but the staff where all attentive. My only problem is that my security deposit of USD 100.00 which they charged to my credit card was not credited back to me until now and it's a little over a month since I checked-out. I sent a message to their FB page but no response. I tried calling their number twice but I couldn't get hold of anybody. So if anybody can assist me in getting back my USD 100 then it would be great.
3out of 5
by A verified traveller fromhalifax canada


Posted 18-Oct-2016
Pros: Conveniently located, price.
Cons: Loud, sketchy elevator
Location: Downtown, walk, eat.
Room was nice, nil sound deadening room to room or outside. Could hear sirens and people yelling in the street from the 7th floor.
Comment from Hotel Management
20-Oct-2016 by Kunal - Front Office Manager, Hotel Management
Thank you for sharing your experience. The city's lively nature can become a bother at times but we hope you had the opportunity to explore it on your own.
4out of 5
by A verified traveller fromOsaka Japan


Posted 16-Oct-2016
Pros: 立地。ユニオンスクエアエリアにあり、お買い物の途中にホテルに立ち寄って荷物を置けること。高級ホテルが多い中、比較的リーズナブルに泊まれること。治安もギリギリセーフライン。スタッフの対応がよいこと。
Cons: ロビーが改装中だったので、印象が下がっていますが、改装が終わるとかなり良くなると思います。お部屋のセーフティボックスが使えなかったこと、おふろの栓があまいため、そのままではお湯をはれなかったことなど、改善できたらより快適に過ごせそうです。
チェックアウト日にホテルの看板がMARK TWAINからTILDENに変わりました。滞在中はロビー周りが改装工事中で仮設のレセプション、ソファもない状態でした。エレベーターは古く、各フロア・客室も古さは隠せませんが、内装はモダンにリノベーションされておりきれいな印象はあります。お部屋のセーフティボックスが故障して修理できなかったため貴重品は常に持ち歩くことになりました。冷蔵庫もありませんでしたが、冷蔵庫は速やかにスタッフが持ってきてくれました。どのスタッフもいつも感じがよかったです。ロビーの無料のコーヒーはよく利用しました。最寄BARTパウエル駅より、EllisStから上がってくるよりは、O'FarrellStまでいったん上がってから下がるほうが安全な感じがしました。
4out of 5
by A verified traveller fromz

No complaints

Posted 16-Oct-2016
Keeping in mind that the hotel was under renovation when I stayed there, this room was just fine for me. Very close to music venues and food/coffee. Yes the bathroom was tiny but still cute tile and was clean. There was a slight issue of noise as mentioned on yelp but i still got an ok nights sleep. I'd stay again, but would t pay for valet again. Way too expensive.
Comment from Hotel Management
19-Oct-2016 by Kunal - Front Office Manager, Hotel Management
Greetings, Thank you for your honest feedback. Our lobby renovation is now complete so you will experience it all at the new Tilden Hotel upon your next visit. There are several parking garages in the area that might be more affordable than the valet service. Please let us know if you need any assistance with that.
3out of 5
by A verified traveller

Close to Union Square. Very Walkable

Posted 14-Oct-2016
Hotel still in Renovation mode. Charming but needs new sheets and bedding. Will be very nice when completed
Comment from Hotel Management
14-Oct-2016 by Kunal - Front Office Manager, Hotel Management
Greetings, Thank you for sharing your feedback. We are happy to announce that our lobby renovation is now complete and we are welcoming guests with all new features and decor. We hope you come and visit us again.