Hotel Zelos San Francisco, a Viceroy Urban Retreat

Photo gallery for Hotel Zelos San Francisco, a Viceroy Urban Retreat

Primary image
Premium bedding, in-room safe, desk, blackout drapes
Room amenity
Room amenity
Premium bedding, in-room safe, desk, blackout drapes

Overview of Hotel Zelos San Francisco, a Viceroy Urban Retreat

VIP Access

Hotel Zelos San Francisco, a Viceroy Urban Retreat

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
12 4th St., San Francisco, CA, 94103

Explore the area

  • Popular LocationSan Francisco Museum of Modern Art6 min walk
  • Popular LocationMoscone Convention Center7 min walk
  • Popular Location555 California Street12 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)18 min drive

Choose dates to view prices

About this area

San Francisco

Hotel Zelos San Francisco, a Viceroy Urban Retreat is located in Downtown San Francisco, a neighborhood in San Francisco, and is in a shopping district and near a metro station. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Exploratorium and Pier 39. Looking to enjoy an event or a game? See what's going on at Oracle Park, or consider The Regency Ballroom for a night out. With windsurfing, sailing, and surfing/boogie boarding nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's convenience to public transportation: Market St & Stockton St Stop and Market St & 4th St Stop are just steps away.

What's nearby

  • San Francisco Museum of Modern Art - 6 min walk
  • Moscone Convention Center - 7 min walk
  • 555 California Street - 12 min walk
  • Asian Art Museum of San Francisco - 14 min walk
  • Grace Cathedral - 15 min walk

Getting around

  • Market St & Stockton St Stop - 1 min walk
  • San Francisco Station - 17 min walk
  • San Francisco Intl. Airport (SFO) - 18 min drive

Restaurants

  • John's Grill - 2 min walk
  • Mel's Drive-In - 2 min walk
  • Amber India - 2 min walk
  • Cupola Pizzeria - 2 min walk
  • Press Club - 2 min walk

About this property

Hotel Zelos San Francisco, a Viceroy Urban Retreat

Art Deco San Francisco hotel in Downtown San Francisco, walk to San Francisco Museum of Modern Art
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. All 202 soundproofed rooms feature free WiFi and room service. TVs, premium bedding, and free newspapers are among the other amenities available to guests.
Hotel Zelos San Francisco, a Viceroy Urban Retreat offers 202 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (5000 square feet)
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - June 2019
  • Smoke-free property

Restaurants on site

  • Dirty Habit

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • TV

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
2 per room
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house for a fee per package. The hotel cannot be held responsible for lost or damaged goods.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Palomar San Francisco
Hotel San Francisco Palomar
Palomar
Palomar Hotel San Francisco
Palomar San Francisco
Palomar San Francisco Hotel
San Francisco Hotel Palomar
San Francisco Palomar
San Francisco Palomar Hotel
Hotel Zelos San Francisco
Hotel Zelos
Zelos San Francisco
Hotel Palomar San Francisco a Kimpton Hotel
Hotel Zelos San Francisco
Hotel Zelos San Francisco, a Viceroy Urban Retreat Hotel
Hotel Zelos San Francisco, a Viceroy Urban Retreat San Francisco

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 499 out of 993 reviews
5 - Excellent 50%
Rating 4 - Good. 343 out of 993 reviews
4 - Good 35%
Rating 3 - Okay. 85 out of 993 reviews
3 - Okay 9%
Rating 2 - Poor. 45 out of 993 reviews
2 - Poor 5%
Rating 1 - Terrible. 21 out of 993 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Union Sqaure Is Very Safe & Great Shopping
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in the heart of Union Square.
Stayed 6 nights in Mar 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is not in a nice neighborhood. The water pressure was so low when taking a shower that It took forever to get me wet and wash my hair. There are no phones in the rooms so you cannot call down to front desk. There is no room service.
Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Maricela Gonzalez at the front desk was phenomenal—very helpful, pleasant, understanding and accommodating. The Room had a fun, modern decor; bathroom had a big jacuzzi; the partial view was nice. Dirty Habit is a good bar and decent restaurant with nice outdoor space. The tv had no hdmi options or apps, so we couldn’t stream or play Xbox (kind of outdated tech); there’s no coffee maker; none of the windows opened even a little bit, so no fresh air/ventilation. There’s an “amenities fee” that seems unnecessary. I’d stay again.
Stayed 2 nights in Jan 2022