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Grand Hyatt San Francisco Union Square

Photo gallery for Grand Hyatt San Francisco Union Square

Primary image
Premium bedding, pillowtop beds, in-room safe, desk
VIP Suite | Premium bedding, pillowtop beds, in-room safe, desk
Room, 1 King Bed, Bay View | Premium bedding, pillowtop beds, in-room safe, desk
Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Overview of Grand Hyatt San Francisco Union Square

Grand Hyatt San Francisco Union Square

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
345 Stockton St, San Francisco, CA, 94108

Explore the area

  • Popular Location555 California Street8 min walk
  • Popular LocationSan Francisco Museum of Modern Art10 min walk
  • Popular LocationMoscone Convention Center12 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Choose dates to view prices

About this area

San Francisco

Grand Hyatt San Francisco Union Square is located in Union Square, a neighborhood in San Francisco, and is in the entertainment district and near a metro station. Lombard Street and Pier 39 are notable landmarks, and the area's natural beauty can be seen at Alcatraz Island and Presidio of San Francisco. Looking to enjoy an event or a game while in town? See what's going on at Oracle Park. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Powell St & Sutter St Stop is just steps away and Powell St & Post St Stop is 3 minutes by foot.
Visit our San Francisco travel guideOpens in a new window
Map

What's nearby

  • 555 California Street - 8 min walk
  • San Francisco Museum of Modern Art - 10 min walk
  • Grace Cathedral - 10 min walk
  • Moscone Convention Center - 12 min walk
  • TransAmerica Pyramid - 13 min walk

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Sutter St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • Bouche - 2 min walk
  • Starbucks - 2 min walk
  • Hops & Hominy - 2 min walk
  • Lori's Diner - 3 min walk
  • Sears Fine Food - 3 min walk

About this property

Grand Hyatt San Francisco Union Square

4-star eco-friendly hotel in the heart of Union Square
Consider a stay at Grand Hyatt San Francisco Union Square and take advantage of an art gallery on site, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at OneUp Restaurant, the onsite buffet restaurant. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • A 24-hour front desk, 25 meeting rooms, and a reception hall
  • A banquet hall, tour/ticket assistance, and concierge services
  • Guest reviews speak well of the helpful staff, proximity to public transit, and overall condition
Room features
All guestrooms at Grand Hyatt San Francisco Union Square offer thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Languages

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 79.80 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 36 for adults and USD 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • OneUp Restaurant
  • OneUP Lounge
  • Coffee Cart

Things to do

  • 24-hour fitness center
  • Art gallery

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (30000 square feet)
  • Meeting rooms - 25

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in from 4 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Welcoming dogs only
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 33.71 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 36 for adults and USD 18 for children (approximately)
  • Covered valet parking fee: USD 79.80 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel
Hyatt Francisco Union Square
Grand Hyatt San Francisco Union Square Hotel
Grand Hyatt San Francisco Union Square San Francisco
Grand Hyatt San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is Grand Hyatt San Francisco Union Square pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 100 per accommodation, per stay.

How much does it cost to stay at Grand Hyatt San Francisco Union Square?

As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Grand Hyatt San Francisco Union Square on Sept 1, 2022 start from CA $243.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Hyatt San Francisco Union Square?

Valet parking is available for USD 79.80 per night.

What time is check-in at Grand Hyatt San Francisco Union Square?

Check-in is from 4 PM - midnight.

What time is check-out at Grand Hyatt San Francisco Union Square?

Check-out is at noon.

Where is Grand Hyatt San Francisco Union Square located?

Located in Union Square, this eco-friendly hotel is within 2 mi (3 km) of Moscone Convention Center, Oracle Park, and Lombard Street. Pier 39 and Presidio of San Francisco are also within 3 mi (5 km). Powell St & Sutter St Stop and Powell St & Post St Stop are within a 5-minute walk.

Can I cancel my reservation for free at Grand Hyatt San Francisco Union Square and receive a full refund?

Yes, Grand Hyatt San Francisco Union Square offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt San Francisco Union Square cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 869 out of 1485 reviews
5 - Excellent 59%
Rating 4 - Good. 386 out of 1485 reviews
4 - Good 26%
Rating 3 - Okay. 112 out of 1485 reviews
3 - Okay 8%
Rating 2 - Poor. 52 out of 1485 reviews
2 - Poor 4%
Rating 1 - Terrible. 66 out of 1485 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

1/5 Terrible

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I Like the location but the worst and slowest elevator in the world! ! !
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and helpful.
Stayed 4 nights in Aug 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Our room was overlooked for maid service one day of our stay.
Stayed 7 nights in Jul 2022

1/5 Terrible

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
property location is very convenient; however, the ADA room request was not available.
Stayed 2 nights in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was friendly! Hotel is beautiful!
Stayed 1 night in Aug 2022