5/5 Excellent
Valentyna
Jan. 18, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022
Grand Hyatt San Francisco Union Square
Photo gallery for Grand Hyatt San Francisco Union Square
Overview of Grand Hyatt San Francisco Union Square
Grand Hyatt San Francisco Union Square
4.3/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet-friendly
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
345 Stockton St, San Francisco, CA, 94108
Explore the area
- 555 California Street8 min walk
- San Francisco Museum of Modern Art10 min walk
- Moscone Convention Center11 min walk
- San Francisco, CA (SFO-San Francisco Intl.)19 min drive
Choose dates to view prices
About this area
San Francisco
Grand Hyatt San Francisco Union Square is located in Downtown San Francisco, a neighborhood in San Francisco, and is in the city center and near a metro station. Lombard Street and Pier 39 are notable landmarks, and the area's natural beauty can be seen at Presidio of San Francisco and Golden Gate Park. Looking to enjoy an event or a game while in town? See what's going on at Oracle Park. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Powell St & Sutter St Stop is just steps away and Powell St & Post St Stop is 3 minutes by foot.
What's nearby
- 555 California Street - 8 min walk
- San Francisco Museum of Modern Art - 10 min walk
- Grace Cathedral - 10 min walk
- Moscone Convention Center - 11 min walk
- TransAmerica Pyramid - 13 min walk
Getting around
- San Francisco Station - 2 min drive
- Powell St & Sutter St Stop - 2 min walk
- San Francisco International Airport (SFO) - 19 min drive
Restaurants
- OneUP Restaurant — 1 min walk
- OneUP Lounge — 1 min walk
- Bouche — 2 min walk
- Starbucks — 2 min walk
- Hops & Hominy — 2 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Secured covered valet parking on site (USD 78.66 per night; includes in/out privileges)
- Height restrictions apply for onsite parking
- Limo/town car service
Food and drink
- To-go breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 36 per person
- 1 1 restaurant and 1 1 coffee shop/café
- 1 1 bar
- Room service available
Things to do
- 24-hour fitness center
- Art gallery
Family friendly
- Free cribs/infant beds
- Laundry facilities
- Microwave (on request)
- Refrigerator
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese (Mandarin)
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (30000 square feet)
- Meeting rooms - 25
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Braille signage
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Heating (climate-controlled)
- Pillow-top mattress
- Premium bedding
Bathroom
- Designer toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- 55-inch flat-screen TV
- Cable channels
- iPod dock
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave (on request)
- Refrigerator
More
- Connecting rooms available
- Desk
- Guidebooks/recommendations
- Iron/ironing board
- Laptop-friendly workspace
- Local maps
- Mobile key entry
- Phone
- Recycling
- Safe
Similar properties
See similar properties
San Francisco
Downtown San Francisco
4 star
Pet-friendly
Family-friendly
Guest rating 4+
Air conditioned
Hotel
Policies
Check-in
Check-in from 4 PM - midnight
Express check-in
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Dogs welcome
2 per room (up to 50 lbs)
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: USD 29.06 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for to-go breakfast: USD 36 per person (approximately)
- Covered valet parking fee: USD 78.66 per night (in/out privileges)
- Pet deposit: USD 100 per stay
- Pet fee: USD 100 per accommodation, per stay
- In-room microwave fee: USD 25 per day
- Rollaway bed fee: USD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel
Hyatt Francisco Union Square
Grand Hyatt San Francisco Union Square Hotel
Grand Hyatt San Francisco Union Square San Francisco
Grand Hyatt San Francisco Union Square Hotel San Francisco
Frequently asked questions
Overall score and ratings
4.3
Excellent
4.5/5
Cleanliness
4.5/5
Staff & service
4.1/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Michael Tadros
Travelled with partner
Jan. 11, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022
5/5 Excellent
Katherine
Travelled with partner
Jan. 9, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022
5/5 Excellent
Lawrence, York
Business traveller
Jan. 9, 2022
Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2022
5/5 Excellent
Jose
Travelled with group
Jan. 6, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021