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Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 1116 out of 1843 reviews
5 - Excellent 61%
Rating 4 - Good. 422 out of 1843 reviews
4 - Good 23%
Rating 3 - Okay. 171 out of 1843 reviews
3 - Okay 9%
Rating 2 - Poor. 75 out of 1843 reviews
2 - Poor 4%
Rating 1 - Terrible. 59 out of 1843 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room and nice staff
Stayed 4 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
180 degree view of the city and the bay. Location, walkable dining options, union square shopping access
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view was amazing!
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, very cool elevator, and nice hotel overall. Parking comes to about $80/night with taxes applied as well for those who are wondering. The clock bar is inside the hotel and it was pricey and not the best bar I have ever been to but that was the only thing we disliked about the hotel.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an extremely location in Union Square. Close to China town and lots of shopping and dining. The hotel is well maintained.
Stayed 2 nights in Jan 2022