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Reviews of Hampton Inn Raleigh Garner

2.5 out of 5
Hampton Inn Raleigh Garner
110 Drexmere St, Garner, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 290 out of 457 reviews" "
Rating 8 - Good. 95 out of 457 reviews" "
Rating 6 - Okay. 38 out of 457 reviews" "
Rating 4 - Poor. 20 out of 457 reviews" "
Rating 2 - Terrible. 14 out of 457 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Minerva, Clifton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk, room was very clean bed was very comfortable. Had a very good sleep very quiet hotel. Breakfast was excellent and Will be back.
Stayed 1 night in May 2024

10/10 Excellent

MOULOUD

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman that checked us in was very friendly and thorough ensuring that we were made aware of the hotel and when and what would be served.
Stayed 1 night in May 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were updating carpet and wallpaper while staying.
Stayed 3 nights in Feb 2024

8/10 Good

Sue

Travelled with family
Liked: Staff & service
Bathroom was EXTREMELY small. No towel bars to hang used bath towels. No exhaust fan.
Stayed 1 night in Feb 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Feb 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Getaway
Ms. Carol was absolutely amazing! She made our trip just that much better. The hospitality and professionalism were top notch. My husband says as long as she is on staff, then this is our “go to” hotel in Raleigh/Garner area! Thank you Ms. Carol and thank you Hampton Inn!
Stayed 1 night in Jan 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Very enjoyable. Friendly lady at the front desk!
Stayed 1 night in Jan 2024

10/10 Excellent

Rosemarie, Baltimore

Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Daryl

Stayed 1 night in Dec 2023

6/10 Okay

Jennifer

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alma, Duluth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Jamie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Found a dead cockroach in our room upon checkout. I notified the front desk person and she said “oh, that’s just a water bug”. We will not be staying there again.
Stayed 2 nights in Oct 2023

4/10 Poor

Katherine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our bathroom was very dirty, small hairs all over the soap, counters and shower. Overall the facility is outdated. The staff at the front desk were great and very helpful.
Stayed 1 night in Sep 2023

8/10 Good

Lola

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jenine

Stayed 1 night in Sep 2023

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay but they need a bigger parking lot. If you go somewhere and come in later some work trucks take multiple spaces. Breakfast was great!
Stayed 1 night in Aug 2023

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quite and very clean. The staff was great.
Stayed 1 night in Aug 2023

2/10 Terrible

Andrew

Stayed 1 night in Aug 2023

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
So clean!
The room was the cleanest I have seen compared to other hotel chains. The breakfast selection was good, and coffee and tea are available 24/7. I will absolutely stay here when in the Raleigh / Garner NC area again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Frank, Winston Salem

Stayed 1 night in Aug 2023

6/10 Okay

Regina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property is dated and tired. The elevator is out of order, rooms are not clean and there is a letter on the dresser stating that they will not clean your room during your stay unless you make a request to the front desk. This feels more like a Days Inn than a Hampton Inn.
Stayed 1 night in Jul 2023

6/10 Okay

Raquel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
pool was closed and elevator was broken
Stayed 1 night in Jul 2023

10/10 Excellent

Doerte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i enjoyd the clean Hotel. The evening staff was very friendly and helpful during check in. Breakfast was good .Would stay there again.
Stayed 1 night in Jul 2023

4/10 Poor

Melanie

Liked: Staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Leslie

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. The room was very clean and comfortable. Staff very helpful and informative.
Stayed 2 nights in Jul 2023

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The swimming pool is entirely too small for adults. When I looked out window in my room, I immediately thought it was a kiddie pool and that the adult pool was in another area on the property. To my surprise, there was no other pool! Very disappointing!
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Excellent service from staff. Very clean hotel. Breakfast offered many oprions.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jose E

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location
Stayed 1 night in Jul 2023

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay and very comfortable
Stayed 1 night in Jul 2023

10/10 Excellent

Carlie, Morgantown

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and staff was extremely friendly! It was a fabulous few days in Raleigh.
Stayed 3 nights in Jun 2023

6/10 Okay

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel served a purpose but the walls are thin and you will hear a lot of noise, namely everyone's alarms in the morning. If you are looking for a good breakfast- skip it here. Food was not great.
Stayed 1 night in Jun 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpful and courteous staff...and friendly .
Stayed 2 nights in May 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The only problem with the hotel was that the elevator was broken for our entire 5 night stay. Our room was on the third floor and it was a bit difficult getting our luggage up and down the staircases.
Stayed 5 nights in May 2023

6/10 Okay

Tina

Liked: Cleanliness
For as much as we paid for this room for the night the elevator was out and we had to carry our luggage upstairs, not very convenient
Stayed 1 night in May 2023

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is always near and clean.
Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service
Only stayed one night. Hotel staff were extremely friendly and helpful. Room seemed clean. Felt a little uncertain about the area when parking the car as there were some random people hanging around in the back of the parking lot. Overall was quiet and the room was ok for a one night stay.
Stayed 1 night in May 2023

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed with you in the past at the Garner NC location. We lived there for many years and are acquainted with the area. We would stay again. As for why no 5's or big smiley faces, I just don't. I think I only did for the staff.
Stayed 2 nights in May 2023

2/10 Terrible

Ed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have 3 separate non-smoking reservations; 5/4 King, 5/4 2 Queen and 5/5 King. Called the front desk on 5/3 4:30 pm ish if the 5/4 and 5/5 King can be in the same room so we do not have to move. A solid 'No'. Really? Checked in 5/5 at 1 am. Credit to the staff, was able to have the same King room for both 5/4 and 5/5. Was assigned 2 handicap room. After settle in, found shower in the King size room dangling with very little water coming out. Staff came to verified and had to move us to another King room for 2 day stay. At that time I was told the hotel was not fully booked. If that is the case, why give us handicap room when regular room is available? Also, if we are truly need a handicap room, imagine the trouble and inconvenience the person had to go thru. it was bad enough for us to pack our staff into suit cases and move....
Stayed 1 night in May 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late arrivals not a problem
The staff was excellent, we had a late flight not getting to the hotel until 1am. The late arrival was not a problem and the hotel was quiet so we were able to get to sleep and sleep in late.
Stayed 1 night in May 2023

10/10 Excellent

PHILLIP

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff!
Stayed 1 night in Apr 2023

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and clean. The property was kept up with and taken care of
Stayed 2 nights in Apr 2023

10/10 Excellent

Kelly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent. We had two rooms. Both rooms were clean and very nice. The people that work at this property were over the top. So nice and accomodating. The breakfast in the was perfect. I would stay here again in a minute! Thank you!!!
Stayed 2 nights in Apr 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. When checking in and when I passed the front desk, this young lady always spoke and smiled. Rooms were clean and very spacious. I will bring my own pillow next time… plenty of pillows but all are too soft for my sleeping. Have stayed here many times and will return.
Stayed 1 night in Apr 2023

8/10 Good

Faye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
The hotel has been renovated. I was in a very clean large room. I had a pleasing stay. Staff was polite and helpful.
Stayed 2 nights in Mar 2023