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Le Bonne Entente

Photo gallery for Le Bonne Entente

Primary image
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk

Overview of Le Bonne Entente

VIP Access

Le Bonne Entente

4.5 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
3400 chemin Sainte-Foy, Québec City, QC, G1X1S6

Explore the area

  • Popular LocationQuebec Bridge4 min drive
  • Popular LocationAquarium du Québec7 min drive
  • Popular LocationUniversity Laval Hospital8 min drive
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)10 min drive

VIP Access

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

Québec City

Le Bonne Entente is located in Ste. Foy, a neighborhood in Québec City, and is in the suburbs and near the airport. Quebec Bridge and Maison des Jesuites are local landmarks, and some of the area's activities can be experienced at Carie Factory Amusement Center and Base de plein air de Sainte-Foy. Consider Palais Montcalm for a night out or Recreofun Amusement Centre if you're traveling with kids. Spend some time exploring the area's activities, including outlet shopping.
Visit our Québec City travel guideOpens in a new window
Map

What's nearby

  • Quebec Bridge - 4 min drive
  • Chaudière Falls - 6 min drive
  • Aquarium du Québec - 7 min drive
  • Laval University - 8 min drive
  • University Laval Hospital - 8 min drive

Getting around

  • Quebec Sainte-Foy Station - 7 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive

Restaurants

  • Le Subtil - 13 min walk
  • Chez Ashton - 15 min walk
  • Tim Hortons - 15 min walk
  • Tuscanos - 3 min drive
  • St-Hubert - 3 min drive

About this property

Le Bonne Entente

4.5-star luxury hotel in the heart of Ste. Foy
A nightclub, a poolside bar, and a terrace are just a few of the amenities provided at Le Bonne Entente. Indulge in a body treatment, a massage, and a body wrap at the onsite spa. Enjoy a poolside location, garden views, and al fresco dining at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and a garden.
You'll also find perks like:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Continental breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Concierge services, free newspapers, and an elevator
  • Wedding services, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the breakfast
Room features
All 160 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, heating, and electrical adapters/chargers

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
On-site PCR COVID-19 testing is available for a CAD 99 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 19 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9:30 AM: CAD 10-25 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Monte Cristo L'Original
  • MC Lounge
  • Napa Grill (De Saison)

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Art gallery
  • Children's pool
  • Full-service spa
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in hallways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

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Policies

Check-in

92% of travellers were happy with check-in
Check-in from 4:00 PM - 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 25 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Spa tub access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Shuttle service
  • Ski storage
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between CAD 10 and CAD 25 per person (approximately)
  • Self parking fee: CAD 19 per day (in/out privileges)
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from May to October

Property is also known as

Bonne Entente
Bonne Entente Hotel
Bonne Entente Hotel Quebec
Bonne Entente Quebec
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Le Bonne Entente Hotel
Le Bonne Entente Québec City
Le Bonne Entente Hotel Québec City

Frequently asked questions

Does Le Bonne Entente have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. The pool is closed seasonally each year from October 15 to May 23.

How much does it cost to stay at Le Bonne Entente?

As of Sept 24, 2022, prices found for a 1-night stay for 2 adults at Le Bonne Entente on Sept 25, 2022 start from CA $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Le Bonne Entente pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Le Bonne Entente?

Self parking is available for CAD 19 per day.

What time is check-in at Le Bonne Entente?

Check-in is from 4:00 PM - 7:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Le Bonne Entente?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Where is Le Bonne Entente located?

This family-friendly Québec City hotel is located near the airport, within 3 mi (5 km) of Base de plein air de Sainte-Foy, Aquarium du Québec and Jardin Botanique Roger-Van den Hende. PEPS and Recreofun Amusement Centre are also within 3 mi (5 km).

Can I cancel my reservation for free at Le Bonne Entente and receive a full refund?

Yes, Le Bonne Entente offers free cancellation on select room rates, because flexibility matters! Please refer to Le Bonne Entente cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 510 out of 1002 reviews
5 - Excellent 51%
Rating 4 - Good. 268 out of 1002 reviews
4 - Good 27%
Rating 3 - Okay. 140 out of 1002 reviews
3 - Okay 14%
Rating 2 - Poor. 61 out of 1002 reviews
2 - Poor 6%
Rating 1 - Terrible. 23 out of 1002 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Hani
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice setting
Stayed 1 night in Sep 2022

5/5 Excellent

Dean S.
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food and beverage credit was only a beverage credit.
Stayed 1 night in Sep 2022

1/5 Terrible

Hamed
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service, hotel room conditions and restaurant were terrible. It was over priced for the given service quality.
Stayed 2 nights in Sep 2022

5/5 Excellent

Dean S.
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and hot tub and outdoor seating areas. Food and service was excellent.
Stayed 1 night in Sep 2022

5/5 Excellent

Julio
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, decor and amenities really nice
Stayed 2 nights in Sep 2022

3/5 Okay

richard
Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When we attempted to check in the first room smelled so bad almost made my wife sick, we were switched to a much smaller room. We were told there was a shuttle service going to and fro the downtown area, we were told we would get a ride I’ll need to be told a half an hour later we had to find a taxi. We are also told that they shuttle from the airport. We had to take a taxi from there as well
Stayed 1 night in Sep 2022

5/5 Excellent

Sharon
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt our stay was luxurious with a personable staff that helped us with questions and information. Thank you
Stayed 2 nights in Sep 2022