Nice place to stay. Large room. Beautiful property. Clean. Easy parking. Beautiful lobby. Beautiful trees. Polite staff. Usable gym.
The bad.
- room is quite dark
- not much to enjoy within the resort unless you want to spend a lot of money
- a bit like a maze
- At check in, I had to call Expedia and have Expedia call them to proof my Exedia silver VIP status, as it was not on their paper. But on my it says to ask the hotel for perks for Expedia silver. This was reasonable. But after Expedia contacted them, I just feel a bit of attitude, reluctant to offer me the perks, and a bit looked down like I'm a cheap person. But I just did what the paper says, to ask about the perks.
Anyways I was given the option of late checkout or a coupon of $20 per room... This is not much. Not worth given that attitude and the long wait.
The next morning we used the coupon for breakfast, normally we don't eat breakfast, so we did not order a lot. The server's attitude changed when we finished ordering and became worse when I handed her the coupon.
Overall I feel the staff would only treat you properly if you spend extra money. If not, they don't want you there.
