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Le Bonne Entente

Photo gallery for Le Bonne Entente

Lake
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk

Overview of Le Bonne Entente

VIP Access

Le Bonne Entente

4.5 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
3400 chemin Sainte-Foy, Québec City, QC, G1X1S6

Explore the area

  • Popular LocationLaurier Quebec4 min drive
  • Popular LocationAquarium du Québec7 min drive
  • Popular LocationUniversity Laval Hospital8 min drive
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)10 min drive

Room options

About this area

Québec City

Le Bonne Entente is located in Ste. Foy, a neighborhood in Québec City, and is in the suburbs and near the airport. Quebec Bridge and Church of St. Roch are local landmarks, and some of the area's activities can be experienced at Club de Golf de Cap-Rouge and Metropolitan Golf Club. Consider Palais Montcalm for a night out or Recreofun Amusement Centre if you're traveling with kids. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Quebec Bridge - 4 min drive
  • Laurier Quebec - 4 min drive
  • Aquarium du Québec - 7 min drive
  • University Laval Hospital - 8 min drive
  • Laval University - 9 min drive

Getting around

  • Quebec Sainte-Foy Station - 7 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive

Restaurants

  • Le Subtil - 13 min walk
  • Chez Ashton - 15 min walk
  • Tim Hortons - 15 min walk
  • Tuscanos - 3 min drive
  • St-Hubert - 3 min drive

About this property

Le Bonne Entente

4.5-star luxury hotel located in Ste. Foy
A nightclub, a poolside bar, and a terrace are just a few of the amenities provided at Le Bonne Entente. Indulge in a body scrub, a massage, and a manicure/pedicure at the onsite spa. Enjoy a poolside location, garden views, and al fresco dining at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and a garden.
You'll also find perks like:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Continental breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, meeting rooms, and free newspapers
  • Smoke-free premises, a front desk safe, and wedding services
  • Guest reviews give top marks for the breakfast
Room features
All 160 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, heating, and electrical adapters/chargers

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
On-site PCR COVID-19 testing is available for a CAD 99 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 19 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available for a fee: CAD 10–25 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • MC Lounge
  • Monte Cristo L'Original
  • Napa Grill (De Saison)

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Children's pool
  • Full-service spa
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 25 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Spa tub access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Shuttle service
  • Ski storage
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between CAD 10 and CAD 25 per person (approximately)
  • Self parking fee: CAD 19 per day (in/out privileges)
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from May to October

Property is also known as

Bonne Entente
Bonne Entente Hotel
Bonne Entente Hotel Quebec
Bonne Entente Quebec
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Le Bonne Entente Hotel
Le Bonne Entente Québec City
Le Bonne Entente Hotel Québec City

Frequently asked questions

Does Le Bonne Entente have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. The pool is closed seasonally each year from October 15 to May 23.

How much does it cost to stay at Le Bonne Entente?

As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at Le Bonne Entente on Feb 9, 2023 start from CA $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Le Bonne Entente pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Le Bonne Entente?

Self parking is available for CAD 19 per day.

What time is check-in at Le Bonne Entente?

Check-in is from 4:00 PM - 7:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Le Bonne Entente?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Le Bonne Entente located?

This family-friendly Québec City hotel is located near the airport, within 3 mi (5 km) of Laval University, Aquarium du Québec and PEPS. Recreofun Amusement Centre and Laurier Quebec are also within 3 mi (5 km).

Can I cancel my reservation for free at Le Bonne Entente and receive a full refund?

Yes, Le Bonne Entente offers free cancellation on select room rates, because flexibility matters! Please refer to Le Bonne Entente cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.2

Very good

Rating 10 - Excellent. 506 out of 1035 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 285 out of 1035 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 147 out of 1035 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 70 out of 1035 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 27 out of 1035 reviews" "
" "2 - Terrible 3%

8.8/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Good

François

Liked: Cleanliness, amenities, property conditions & facilities
The choice of our first room not adequate as we were 1St visitor, fortunately they were able to change our room with an upgrade...
Stayed 2 nights in Jan 2023

8/10 Good

ERIC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice place
Stayed 2 nights in Jan 2023

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was great.

6/10 Okay

Melissa

Travelled with partner
Honestly I was a little disappointed with our stay at this property. When you see 5 star and VIP access property etc, you have certain expectations. Our room was at the most inconvenient point of the hotel, so it took over 10 minutes to get to (bringing our own luggage). The room was dated with scratches and scuffs on the walls, mold on the faucets and shower and holes in the bedsheets. Whoever gave them a 5 star wasn’t shown the room that we were given, that’s for sure. The resto lounge was great, we had a great time there but other than that, wouldn’t go back unfortunately.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Beautiful venue

4/10 Poor

Kevin, Sainte-Barbe

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The beautiful pool and garden is not accessible in winter and therefore I was quite disappointed. Was charged 20$ gor parking, very very disappointed parking is not included in an expensive hotel like this.
Stayed 1 night in Dec 2022

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff go beyond to make the guest happy. Parking fees are excessive. $20 per night in an outdoor suburban lot is ridiculous to support.
Stayed 3 nights in Oct 2022

6/10 Okay

Kyle

Travelled with family
Liked: Cleanliness
Nice place to stay. Large room. Beautiful property. Clean. Easy parking. Beautiful lobby. Beautiful trees. Polite staff. Usable gym. The bad. - room is quite dark - not much to enjoy within the resort unless you want to spend a lot of money - a bit like a maze - At check in, I had to call Expedia and have Expedia call them to proof my Exedia silver VIP status, as it was not on their paper. But on my it says to ask the hotel for perks for Expedia silver. This was reasonable. But after Expedia contacted them, I just feel a bit of attitude, reluctant to offer me the perks, and a bit looked down like I'm a cheap person. But I just did what the paper says, to ask about the perks. Anyways I was given the option of late checkout or a coupon of $20 per room... This is not much. Not worth given that attitude and the long wait. The next morning we used the coupon for breakfast, normally we don't eat breakfast, so we did not order a lot. The server's attitude changed when we finished ordering and became worse when I handed her the coupon. Overall I feel the staff would only treat you properly if you spend extra money. If not, they don't want you there.
Stayed 1 night in Oct 2022

10/10 Excellent

Benoit, Gatineau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing resort nestled in a quiet residential area. The MC lounge is exquisite and the staff in quite professional. You need to know your way around the city if you need go out. The spa, though way too hot, is a nice touch.
Stayed 2 nights in Oct 2022

8/10 Good

Rie

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022