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Overview of Hotel Citadelle

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Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets

Hotel Citadelle

3 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationMetropolitan Golf Club3 min drive
    Popular LocationJardin Botanique Roger-Van den Hende6 min drive
    Popular LocationLes Galeries de la Capitale7 min drive
    AirportQuebec, QC (YQB-Jean Lesage Intl.)10 min drive

Choose dates to view prices

Family Room (basement), 2 Queen Beds and 1 Double Bed

3.6/5 guest room rating
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

Double Room, 2 Double Beds

3.9/5 guest room rating
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

5/5 guest room rating
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Hot Tub

4/5 guest room rating
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment (8 people)

  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

4.6/5 guest room rating
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

3.7/5 guest room rating
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About this area

Quebec

Located in Quebec's Les Rivieres neighborhood, Hotel Citadelle is near the airport and near a train station. Old Port Quebec City and Citadelle of Quebec are notable landmarks, and travelers looking to shop may want to visit Laurier Quebec and Les Galeries de la Capitale. Check out an event or a game at Videotron Centre, and consider making time for Aquarium du Québec, a top attraction not to be missed. Spend some time exploring the area's activities, including skiing. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Metropolitan Golf Club - 3 min drive
  • Laurier Quebec - 6 min drive
  • Jardin Botanique Roger-Van den Hende - 6 min drive
  • Les Galeries de la Capitale - 7 min drive
  • Laval University - 13 min drive

Getting around

  • Quebec Sainte-Foy Station - 6 min drive
  • Jean Lesage International Airport (YQB) - 10 min drive

Restaurants

  • Rascal — 4 min walk
  • Au Vieux Duluth — 6 min walk
  • Chez Victor — 6 min walk
  • Tim Hortons — 6 min walk
  • Tomas Tam Restaurant — 8 min walk

About this property

Hotel Citadelle

3-star Quebec hotel in Les Rivieres with free parking
Along with a coffee shop/café, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, free newspapers and tour/ticket assistance are onsite. All 36 rooms offer free WiFi, refrigerators, and TVs with cable channels. Free newspapers, free local calls, and hair dryers are among the other amenities that guests will find.
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

This Quebec hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • 1 coffee shop/café
  • Free daily reception
  • Coffee/tea in common area(s)

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Phone
  • Window screens

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Quebec
Hotel Citadelle Hotel Quebec

Frequently asked questions

Can I cancel my reservation for free at Hotel Citadelle and receive a full refund?
Yes, Hotel Citadelle offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Citadelle cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Citadelle?
As of Apr 14, 2021, prices found for a 1-night stay for 2 adults at Hotel Citadelle on Apr 15, 2021 start from CA $69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Citadelle pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Citadelle?
Self parking and extended parking are free at this property.
What time is check-in at Hotel Citadelle?
Check-in is from 3:00 PM - 4:00 AM. Late check-in is available during limited hours.
What time is check-out at Hotel Citadelle?
Check-out is at 11 AM.
Where is Hotel Citadelle located?
Located in Les Rivieres, this hotel is within 3 mi (5 km) of Carie Factory Amusement Center, Recreofun Amusement Centre, and Club de Golf L'Albatros Ste Foy. Laval University and Laurier Quebec are also within 6 mi (10 km).

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 57 out of 293 reviews
5 - Excellent 19%
Rating 4 - Good. 142 out of 293 reviews
4 - Good 48%
Rating 3 - Okay. 63 out of 293 reviews
3 - Okay 22%
Rating 2 - Poor. 25 out of 293 reviews
2 - Poor 9%
Rating 1 - Terrible. 6 out of 293 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, easy to get to food, and right off the highway, great for people on the move.
Stayed 1 night in Aug 2020

1/5 Terrible

Stayed 1 night in May 2020

3/5 Okay

Disliked: Cleanliness
Stayed 1 night in Mar 2020

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, nice rooms, breakfast simple but good!
Stayed 2 nights in Feb 2020

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