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Hotel Citadelle

3.0 star property
Comfortable Québec City hotel in Les Rivières with free parking

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed
Front of property
Dining
Lobby lounge
Standard Queen Bed Smooking Room | Bathroom
Reviews
7.8

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
The price is CA $80
CA $95 total
includes taxes & fees
13 Jun - 14 Jun

Explore the area

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
  • Popular LocationLaval University5 min drive
  • Popular LocationLes Galeries de la Capitale6 min drive
  • Popular LocationVidéotron Centre9 min drive
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)10 min drive
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Room options

View all photos for Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

Deluxe Room, 1 King Bed, Hot Tub

9/10 Wonderful

Highlights

Private spa tub
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.3/10 Good

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

8/10 Very good

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
Cable channels
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.1/10 Wonderful

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

7.7/10 Good

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment (8 people)

Deluxe Apartment (8 people) | Private kitchen

Deluxe Apartment (8 people)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

7.3/10 Good

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
  • Sleeps 3
  • 1 King Bed

Similar properties

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Parking included
Free WiFi
Air conditioning
7.2 out of 10, Good, (1573)
The price is CA $89
CA $106 total
includes taxes & fees
May 23 - May 24
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About the area

Québec City

Hotel Citadelle is located in Les Rivières, a neighborhood in Québec City, and is near the airport and near a train station. Laurier Quebec and Grande Allée are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquarium of Quebec and Village Vacances Valcartier. Looking to enjoy an event or a game? See what's going on at Vidéotron Centre or Quebec City Convention Center. Spend some time exploring the area's activities, including skiing.
Visit our Québec City travel guideOpens in a new window

What's nearby

  • Laval University - 5 min drive
  • Aquarium of Quebec - 6 min drive
  • Laurier Quebec - 6 min drive
  • Les Galeries de la Capitale - 6 min drive
  • Vidéotron Centre - 9 min drive

Getting around

  • Quebec Sainte-Foy Station - 9 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive

Restaurants

  • Chez Victor - 6 min walk
  • Restaurant Tomas Tam - 10 min walk
  • Traiteur le Truffé Pâtisserie Inc - 4 min drive
  • McDonald's - 11 min walk
  • Tim Hortons - 4 min drive

About this property

Hotel Citadelle

Hotel located in Les Rivières
Hotel Citadelle provides amenities like a free daily manager's reception and a coffee shop/cafe. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking and extended parking
  • Tour/ticket assistance, a 24-hour front desk, and a vending machine
  • Luggage storage, free newspapers, and coffee/tea in the lobby
  • Guest reviews say great things about the overall value and helpful staff
Room features
All guestrooms at Hotel Citadelle feature comforts such as air conditioning, as well as amenities like free WiFi and free newspapers. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Spa tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 2024-07-31, 063070

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Is Hotel Citadelle pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Citadelle?

As of May 22, 2024, prices found for a 1-night stay for 2 adults at Hotel Citadelle on Jun 13, 2024 start from CA $80.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Citadelle?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Citadelle?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Citadelle?

Check-out is at 11 AM.

Where is Hotel Citadelle located?

Located in Les Rivières, this hotel is within 3 mi (5 km) of Carie Factory Amusement Center, Recreofun Amusement Centre, and Base de plein air de Sainte-Foy. Laval University and Aquarium of Quebec are also within 6 mi (10 km).

Hotel Citadelle Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 249 out of 845 reviews" "
Rating 8 - Good. 331 out of 845 reviews" "
Rating 6 - Okay. 165 out of 845 reviews" "
Rating 4 - Poor. 57 out of 845 reviews" "
Rating 2 - Terrible. 43 out of 845 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Faiza Al

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The pictures were not even close to reality. The room was usable but definitely not clean for what we got. I was discouraged and left the hotel after one night although we paid for two for the families. It was the most unpleasant experience I have ever had in Quebec City for the past 15 years. Never again and will have to be very careful next time I book. We all left unhappy. P. S. The front receptionist named Essam was the only positive thing about the whole stay. He was trying so hard to make up for our unhappy stay but things were not his fault.
Stayed 2 nights in May 2024

6/10 Okay

Christian

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Good experience all around.
Stayed 2 nights in May 2024

4/10 Poor

YOUNGHWAN

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I got bug bite in my bed. I think the hotel is animal friendly….
Stayed 2 nights in May 2024

8/10 Good

GERALD

Travelled with partner
Liked: Staff & service
Easy access to freeway to Quebec city.
Stayed 1 night in May 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service
Stayed here for two nights. Very friendly staff who did not seem to mind that we couldn’t speak French. The room was very clean and the beds were comfortable. The neighborhood was a bit rundown but we definitely felt safe. Would definitely stay here again.
Stayed 2 nights in Apr 2024

6/10 Okay

Audrey

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room smells humidity and the property is not top notch… but the bed is comfortable and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Mona

Stayed 1 night in Feb 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the ac/ heating system was loud. There was no way of silencing the fan. The sink in the bathroom was slow draining other works ok.
Stayed 4 nights in Mar 2024

8/10 Good

Annik

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 1 night in Mar 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
Spacious Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0