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Hotel Citadelle

Photo gallery for Hotel Citadelle

Featured Image
Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets

Overview of Hotel Citadelle

Hotel Citadelle

3 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
4800 Boulevard Wilfrid-Hamel, Quebec, QC, G1P 2J9

Explore the area

  • Popular LocationMetropolitan Golf Club3 min drive
  • Popular LocationClub de Golf L'Albatros Ste Foy5 min drive
  • Popular LocationLes Galeries de la Capitale7 min drive
  • AirportQuebec, QC (YQB-Jean Lesage Intl.)11 min drive

Choose dates to view prices

About this area

Quebec

Hotel Citadelle is located in Les Rivieres, a neighborhood in Quebec, and is near the airport and near a train station. Quebec Bridge and Church of St. Roch are local landmarks, and travelers looking to shop may want to visit Laurier Quebec and Place de la Cite. Carie Factory Amusement Center and Recreofun Amusement Centre are also worth visiting. Spend some time exploring the area's activities, including skiing. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Metropolitan Golf Club - 3 min drive
  • Club de Golf L'Albatros Ste Foy - 5 min drive
  • Jardin Botanique Roger-Van den Hende - 6 min drive
  • PEPS - 6 min drive
  • Les Galeries de la Capitale - 7 min drive

Getting around

  • Quebec Sainte-Foy Station - 6 min drive
  • Jean Lesage International Airport (YQB) - 11 min drive

Restaurants

  • Rascal — 4 min walk
  • Au Vieux Duluth — 6 min walk
  • Chez Victor — 6 min walk
  • Tim Hortons — 6 min walk
  • Tomas Tam Restaurant — 8 min walk

About this property

Hotel Citadelle

3-star Quebec hotel in Les Rivieres with free parking
Along with a coffee shop/café, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, free newspapers and tour/ticket assistance are onsite. All 36 rooms offer free WiFi, refrigerators, and TVs with cable channels. Free newspapers, free local calls, and hair dryers are among the other amenities that guests will find.
Hotel Citadelle offers 36 accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

This Quebec hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • 1 coffee shop/café
  • Free daily reception
  • Coffee/tea in common area(s)

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Phone
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Quebec
Hotel Citadelle Hotel Quebec

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 61 out of 312 reviews
5 - Excellent 20%
Rating 4 - Good. 145 out of 312 reviews
4 - Good 46%
Rating 3 - Okay. 72 out of 312 reviews
3 - Okay 23%
Rating 2 - Poor. 25 out of 312 reviews
2 - Poor 8%
Rating 1 - Terrible. 9 out of 312 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Travelled with group
I like that is near the highway and seems to be a nice location. Easy to find. The room is clean. What I dont like is the sink in the room is clogging up. The chair had some spots of drink spilled in it. It's only good for quick stay 1 night.
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our expectations weren't THAT high given that this is a 3 stars but they could really afford to buy new shower heads (or at least properly clean the mold and dirt from the old ones) and fix broken light switches in the room. We slept, and we left before even taking a shower.
Stayed 1 night in Aug 2021

1/5 Terrible

Travelled with family
Disliked: Property conditions & facilities
Very noisy air conditioner, wasn't able to sleep at night. Poor ventilation in the room. Dirty washroom, moldy shower, expensive compare to the quality of other hotels.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Affordable rate and very good service and convenient location
Stayed 1 night in Jul 2021

3/5 Okay

Liked: Cleanliness, staff & service
The hotel is clean but I sold and needs some updates
Stayed 1 night in Jul 2021