Negril Vacation Packages

Nice new property. Restaurants, bars and food were wonderful. Staff was very Friendly. Our butlers, Ms Julian, Mr. Questos and the GM Garth offered excellent service and made sure we had everything we needed. Thank you again for your excellent service.

The swim up pleasure suite room was amazing! Lovely decor, great view! The stay started off terribly when I arrived I was informed the swim out suite I had booked was not available and the front desk manager tried to downgrade me to a normal pleasure suite or send over to the family side of the resort. After I complained and refused these options, they miraculously for a swim up pleasure suite for me! Putting me through a lot of distress for no reason it seems, it was also up setting the Clive who was initially dealing with the issue didn’t come out and explain how he managed to find me the room, he sent someone else out instead. I really feel his customer was very poor in this instance!

All staff were professional, courteous and friendly. They all went out of their way to grant your requests. The ambience is very nice. The electrical outlets on the patio didn't always work. Had to be creative in getting plugs to stay in. They also need to upgrade from 110v to 220v. Just kidding, but they should have something for travelers from Europe. Internet service was pretty good. Everyone in my group were pleased and would return. The tour setup for us by the manager was fun!!!! Good people, fantastic accommodations. Recommended...

The property is huge and maybe we were a little unprepared for that but it was a very pleasant experience and I am glad we gave it a crack versus the big names. The host Ms. Powell took excellent care of us and was there from the moment we booked to guide and advise us. Thanks for an amazing stay are your villa.