Mill Bay Vacation Packages

Beautiful and tranquil spot. Too bad they don't have a pool and tennis courts anymore. These amenities would make this place a true resort.

Great Service and staff

Great stay and the staff were very welcoming. The building has suffered some wear and tear, the elevators look pretty worn and the signs of use are apparent. Some investment into freshening up the look of the property could prove helpful for return visits. Other than those items the room was clean, the bedsheets were ready but not pressed well which was functional but not pleasing upon entry. Overall, the big seller was the location was reasonably close to downtown with parking on a weekend providing access without dealing with downtown Victoria.

Overall, I enjoyed my stay at the Fairmont Empress. The rooms are lovely and comfortable, but the carpeting—both inside the rooms and throughout the hallways—feels a bit worn and could use refreshing. The service, however, is consistently excellent, with staff who are warm, attentive, and genuinely helpful. One thing I did notice was that the pool area floor tended to be a bit dirty each day, which took away from the otherwise great amenities. The in room dining is great as well. In short: beautiful hotel, great service, but a few areas could use some updating and more frequent upkeep.

Nice convenient place to stay in town. Check in was awesome. The theme is cool and they keep to it. Breakfast convenient and great service good food. A little noisy at night but it’s on a main road so not surprised. Housekeeping storage and the laundry room was also across from our room too so they also added some noise