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"The room was clean and had laundry facilities which were excellent. It was also quiet, roomy and located in a great location. The only downside was in receiving hot water. There is a button on the shower facet that needs to stay depressed to get hot water in the shower. When depressed it still takes 5-10 minutes of running the shower before hot water is available thus wasting quite a bit of water. We even called maintenance and moved rooms twice - all the same. Therefore needed to plan for showers and be prepared to waste water while waiting for the hot water."

"they had hidden chargers daily fee called a destination fee said it was because i booked online with hotels.com the pool, was dirty green not clean there was commination issues were the front desk lied or hid behind as English was a 2nd language the rooom window was dirty crusted over couldnt see out"

"Very disappointing stay. The area around the hotel had a very strong trash smell throughout the streets nearby, which made the experience unpleasant. The valet service was especially disappointing. The staff was unfriendly, and when I requested my car, it was left near a trash area instead of the hotel entrance, with little assistance or communication. I had to carry and load luggage on my own, which was frustrating and inconvenient. On top of that, there was confusion regarding the pet fee, which added unnecessary stress to the stay. Unfortunately, this experience did not meet expectations."

"Staff was great! Very attentive!"

"Room as described. Staff friendly and welcoming"

"Quiet and great location"

"Check in and out process was very quick and efficient the property was clean and well maintained by the cleaning staff."

"Excellent hotel and great experience overall! The staff was friendly, professional, and very accommodating throughout our stay. The room was clean, comfortable, and well maintained, and the location was perfect for enjoying everything New Orleans has to offer. The atmosphere of the hotel was welcoming and relaxing, and we truly enjoyed our time there. Would definitely stay here again and highly recommend it to anyone visiting New Orleans!"

"Perfectly located in downtown New Orleans."