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The Portobello Serviced Apartment by Concept Apartments

3.0 star property
Comfortable apartment near Westfield London Shopping Centre

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Portobello Serviced Apartment by Concept Apartments

Exterior detail
Balcony Small Studio Apartment | Terrace/patio
One Bedroom Split Level Apartment
Mini-fridge, microwave, stovetop, electric kettle
Small Lower Ground Floor Studio | Living area
Reviews
7.8

Good

Popular amenities

  • Kitchen
    KitchenKitchen
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
37 Chepstow Villas, London, England, W11 3DP
  • Popular LocationWestfield London Shopping Centre4 min drive
  • Popular LocationKensington High Street4 min drive
  • Popular LocationHyde Park4 min drive
  • AirportLondon (LHR-Heathrow)37 min drive
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Room options

View all photos for Balcony Small Studio Apartment

Iron/ironing board, free WiFi, bed sheets

Balcony Small Studio Apartment

  • 140 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Studio Apartment

Small Studio Apartment | Living area

Small Studio Apartment

  • 140 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basement Room

Basement Room | Private kitchen

Basement Room

  • 194 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment | Private kitchenette

Standard Studio Apartment

  • 161 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Split Level Apartment

One Bedroom Split Level Apartment | Living room

One Bedroom Split Level Apartment

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Lower Ground floor

Large Lower Ground floor

Large Lower Ground floor

  • 161 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Lower Ground Floor Studio

Small Lower Ground Floor Studio

Small Lower Ground Floor Studio

  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

London

The Portobello Serviced Apartment by Concept Apartments is located in Royal Borough of Kensington and Chelsea, a neighborhood in London, and is in a shopping district. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while Natural History Museum and Science Museum are popular area attractions. Check out an event or a game at Royal Albert Hall, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed.
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What's nearby

  • Kensington Palace - 20 min walk
  • Westfield London Shopping Centre - 4 min drive
  • Kensington High Street - 4 min drive
  • Hyde Park - 4 min drive
  • Oxford Street - 8 min drive

Getting around

  • Kensington (Olympia) Underground Station - 6 min drive
  • Notting Hill Gate Underground Station - 7 min walk
  • London City Airport (LCY) - 62 min drive

Restaurants

  • ‪Granger & Co - ‬6 min walk
  • ‪Gail's - ‬4 min walk
  • ‪Earl of Lonsdale - ‬2 min walk
  • ‪The Prince Albert - ‬6 min walk
  • ‪Farm Girl Cafe - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Portobello Serviced Apartment by Concept Apartments

Comfortable apartment near Westfield London Shopping Centre
This smoke-free apartment building features free WiFi in public areas. Each apartment boasts a heated floor and offers free WiFi and a kitchenette. Guests can appreciate conveniences like a microwave and an electric kettle, and other amenities include a stovetop and a flat-screen TV.
The Portobello Serviced Apartment by Concept Apartments offers 15 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3-star apartment have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads.

This London apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hebrew, Hungarian, Polish, Romanian, Ukrainian

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • Flat-screen TV

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Location highlights

  • In a shopping district

Things to do

  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 15 units
  • Bicycle rentals

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's DUVE mobile app before check-in

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

The Portobello Serviced Apartment
The Portobello Serviced Apartment by Concept Apartments London

Frequently asked questions

Is The Portobello Serviced Apartment by Concept Apartments pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Portobello Serviced Apartment by Concept Apartments?

As of Jun 20, 2024, prices found for a 1-night stay for 2 adults at The Portobello Serviced Apartment by Concept Apartments on Jul 14, 2024 start from CA $173.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Portobello Serviced Apartment by Concept Apartments?

This property doesn't offer parking.

What time is check-in at The Portobello Serviced Apartment by Concept Apartments?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Portobello Serviced Apartment by Concept Apartments?

Check-out is at 11:00 AM.

Where is The Portobello Serviced Apartment by Concept Apartments located?

Located in Royal Borough of Kensington and Chelsea, this apartment building is within a 15-minute walk of Portobello Road Market and Kensington Gardens. Westfield London Shopping Centre and Kensington High Street are also within 1 mi (2 km). Notting Hill Gate Underground Station is 7 minutes by foot and Holland Park Underground Station is 11 minutes.

The Portobello Serviced Apartment by Concept Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 25 reviews" "
Rating 8 - Good. 6 out of 25 reviews" "
Rating 6 - Okay. 6 out of 25 reviews" "
Rating 4 - Poor. 2 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

9.4/10

Cleanliness

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Valeri

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in instructions are misleading. Got the code for the front door, entered the code, intercom said "door opened", but in reality it was still locked (upper lock)! Turned out that lock required a flat key, but to get the flat key you also need to enter through the front door! Ridiculous. Luckily another tenant (who already checked in and had a key) came after 10 minutes and opened the door for me, so I could enter and get my own flat key... What if I arrived very late at night - what would I do? Too risky to book such flats, beware. If you arrive late at night - better book a hotel. As far as the flat is concerned, lets talk about positives: 1. Good location, quiet area, close to the underground. 2. Everything is new and clean. 3. Tea bags, cups, kettle, nesspresso machine, coffee pods - very nice touch, loved it. Negatives: 1. Shambolic switches / electric wiring. You turn on bed lamps - ceiling fan turns on (why?). You turn on ceiling lights - bed lamps turn off. Very random stuff, purely guessing game. Ceiling fan kept turning on even after I turned it off couple of times. What a bizarre situation. 2. Narrow bed (140 cm wide). Not ideal if you are a couple (even if you are very slim / short people). Pillows are too thick, not really comfortable. Overall, just OK for 1 night and very slim / short people (and as long as the landlord sorts out the entrance door).
Stayed 1 night in Jun 2024

4/10 Poor

Sarah

Business traveller
Disliked: Room comfort
Hot, stuffy and cramped basement room
The basement apartment is very small and with only a sash window opening on to a back courtyard, it didn't feel safe to leave this open at night and without any other ventilation or air conditioning, the room was extremely hot and stuffy. Check in was complicated and the key had not been left in the box where it should be by housekeeping. Noise levels from other residents in the building were also disturbing at night.
Stayed 2 nights in Oct 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Mixed review. The building location was great. The room was smallish but that was well advertised. The amenities were there but all did NOT work. Most notably was the ceiling fan. Small rooms on hot London days and nights without proper ventilation is rough. Management did NOT fix during my stay but instead offered a small (maybe 4-5 inch) table top fan that was grossly inadequate to cool the room. Ultimately, I ended up buying a larger fan so I could cool enough to sleep. It's unfortunate but it did take away from the experience and management should have had several standing fans to accommodate guests in instances when fan failure occurs. Thus the mixed view. If the ceiling fan had worked, my review would have been close to perfect.
Stayed 4 nights in Jun 2023

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
The apartment was very clean, comfortable, and convenient. I very much enjoyed my stay there, the only drawback was that the wifi was not consistent - I only had to work from the apartment for 3 hours and wasn't able to connect that whole time (though later when I was relaxing, Netflix didn't seem to be an issue).
Stayed 6 nights in Jun 2022

6/10 Okay

Footbed

Liked: Cleanliness
Stayed 2 nights in Jun 2022

8/10 Good

Christine, Cranebrook

Liked: Cleanliness, amenities, property conditions & facilities
Tiny apartment but suitable for short stay. Location fantastic. Would be nice if there was a proper door handle as the door is very hard to pull close with the metal "Lip" type handle. Check in was easy and uncomplicated.
Stayed 5 nights in May 2022

4/10 Poor

Julie

Disliked: Cleanliness, room comfort
HOT room even in Springtime.
The apartment was very cute and certainly sufficient for a month long stay. BUT I would never stay here again and in fact had to check out early. The room was HOT and I mean HOT. Temps were only in the 70s at the most and the little ceiling fan did nothing to move air and cool off the room. It was hard to sleep. We left the window open but the blind kept breaking and so we Couldn’t pull it up to get better air into the room at night. The room smelled like someone had left an onion in it and was almost nauseating when you opened it each time. Mgmt was told and did nothing. Mind you it was a small refrigerator that could have been replaced for the cost of one night in the room and they did nothing. In fact when told they acted like I was crazy. My sister was with me a couple nights and my daughter for a few and they both agreed that the stench when you opened the door was awful. The location was wonderful even with all the construction. Beware though - NO LIFTS - we were on the 3rd floor It’s a lot of stairs to haul Luggage.
Stayed 25 nights in Apr 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a building fairly recently renovated. Attractive, clean, great location just off Portobello Road and about 5-8 minute walk from Nottinghill Gate tube station. Studio apartment small my US standard but average for Europe. I will be a repeat customer!
Stayed 6 nights in May 2022

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2021