The staff were very friendly. The room was very clean. The breakfast is excellent. We are not good with all the names but we recognized all of them; Zion, and the guy that works at the bar who also helps out for breakfast, he helped us with microwave for our meals as well. Petra..., the housekeeping lady. The folks at the reception desk. All the staff were wonderful. We love London and CP hotel staff made it wonderful. We will definitely come back.