Country Houses Lihue CA $223

"I expressed relaxation as the purpose of the trip. Staff gave me a room close to pool, and Luau event. I am not sure if i was heard and understood. "

"Roaches every night, to the point my mom killed one on accident in the night with her water bottle on the night stand. Bathroom shower was peeling and stained. Half the pools were closed or blocked off. Nobody ever came to clean, let alone make beds or swap out towels. Room smelled weird? Not ADA accessible, which is sad because I had to help 2 elderly people in walkers down the stairs from the ground floor since there weren't any ramps. They also charged $250 in hidden resort fees at check-in, even though they confirmed I had paid in full ahead of time?? Overall Outrigger is definitely not anywhere I'll ever stay again on any island. Avoid."

"Pros: The hotel is ideally located, offering easy access to both sides of the island and making it a great base for exploring. The stunning mountain views, continental breakfast, and the variety of friendly animals on the property add a special touch to the experience. We also appreciated the complimentary beach gear, which made our outings much more convenient. A special shout-out to the staff—especially Kylie and Elton—who were exceptionally kind and did their best to ensure we had a pleasant stay. Cons: While the overall experience was enjoyable, there were a few downsides. The bed sheets were not changed daily. The bathroom could use some improvement—we experienced issues with a difficult-to-use faucet, a rusty and unpleasant-smelling shower drain, and inconsistent water temperature that would suddenly shift from hot to cold during showers. Unfortunately, we also found a cockroach upon arrival and another one in the pool."

"The resort was beautiful. "

"Safe clean but very simple."

"Nothing like the photos. No kitchen, just a mini fridge inside a closet. Windows aren’t closed in so it’s so humid and there were bugs everywhere. The staff was very nice and the location and parking were good, but the room itself was awful. "

"The room we had was out by the main road, very noisy. It was upstairs so we had to haul our luggage up, we are retired and my husband isn’t in the best health. There was only a bamboo couch to sit on in the living room. One of the counter stools was broken. The bed is a queen but felt smaller. The dryer wouldn’t shut off on its own. We used the pool the first day and noticed it was in rough shape, they closed it as we were getting out and said it might reopen in 5 weeks."

"The photos in the listing were inaccurate, showing view from a second floor unit. This is why I booked this ocean view property. However we were given a first floor unit and told we couldn’t rely on the photos. Very clean. Comfortable bed and good water pressure in shower. Shower was warm but couldn’t get a hot shower."

"Everything was as advertised. Great place"