After reading the other reviews here, getting the price we got for the property, I was extremely pleasantly surprised. My room had a view of the ocean, and was steps away from the pool and the very prompt restaurant and bar. The staff was friendly and available 24 hours a day. The room was overall reasonably updated, and cleaned and supplied daily with coffee. In general if you haven't been to Kauai before, fyi, it is what I think the most beautiful of the islands, but also the most rustic. If you are expecting a Ritz Carlton vibe, stay at the Hyatt, or, just head to Waikoloa on the Big Island. However, if you are looking for some of the most stunning views on the planet, just deal with a little humidity, and spend as much time on Kauai as you can.