Ratings based on 259 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromDelaware

Stop to rest after our cruise in Miami .

Posted 19-Jan-2017
Hotel was clean and staff friendly. Hotel was also quiet , we could relax before our long drive home to Delaware.
4out of 5
by A verified traveller

Clean, comfortable, recently remodeled hotel

Posted 1-Jan-2017
Pros: Clean and comfortable. convenient location to the airport, area restaurants and attractions like the zoo. Not far from the Jaguars stadium either.
Cons: Front desk staff needs either to be retrained or just be more diligent about security.
Location: The nearby Jacksonville Zoo is worth a visit. Clarks Fish Camp is a bit of a drive but also very worthwhile.
Overall our experience was great but security procedures the front desk follows were concerning. Duplicate room keys were provided by the front desk with just a room number, no verification of the guest. Room numbers are also announced as room keys are presented, this is unnecessary and only increases guests risk (especially if all it takes is a room number to get a duplicate key). Rooms are clean and comfortable with everything working. Fitness center is well appointed. Pool is small and seems like an afterthought and is good enough for kids to splash around in briefly and that's about it.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Nov-2016 on Hotels
3out of 5
by A verified traveller

OK place to stay

Posted 31-Oct-2016 on Hotels
The main issue was walking into the room and there was a smell that we could not figure out. Was not mold but it did smell like a wet animal stayed in the room. Was livable for the time we would be staying, so I never said anything. They wouldn't have been able to do anything though, since the hotel was sold out.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Oct-2016 on Hotels
2out of 5
by A verified traveller fromUS

Posted 24-Oct-2016
The hotel is under renovation which it definitely needs. They had NO amenities such as food anywhere close, no coffee in the lobby, the one in the room makes 1 cup, and the closest restaurant more than 5 blocks away.The bathroom had no exhaust and fixtures were cracked. Parking is very limited due to construction equipment.
5out of 5
by A verified traveller

convenient, clean, friendly personnel

Posted 11-Oct-2016 on Hotels
The personnel were very nice, housekeeping did a good job, the accommodation was excellent for the price.
5out of 5
by A verified traveller

Posted 9-Oct-2016 on Hotels
It was wonderful, the front desk went beyond service to accommodate my family during hurricane Matthew!! thank you for staying with us as you had to leave your own families and homes!!
5out of 5
by A verified traveller

This traveller left a rating score only Posted 20-Aug-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller fromAtlanta, Ga

Nice place for money and location

Posted 15-Aug-2016
Had to get a quick place at the last minute. Great location and near the mall. Will stay again.