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Castle Hilo Hawaiian Hotel

3.5 star property

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Castle Hilo Hawaiian Hotel

Exterior
View from room
Superior Room, Garden View
Lobby
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
The price is CA $230
CA $320 total
includes taxes & fees
7 Jun - 8 Jun

Explore the area

Map
71 Banyan Dr, Hilo, HI, 96720
  • Popular LocationLiliuokalani Park and Gardens6 min walk
  • Popular LocationCoconut Island Park7 min walk
  • Popular LocationPort of Hilo6 min drive
  • AirportHilo, HI (ITO-Hilo Intl.)7 min drive
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Room options

View all photos for Banyan View

Room, Garden View

Banyan View

9.2/10 Wonderful

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 1 Bedroom Oceanfront

Suite, 1 Bedroom, Ocean View | Living area

1 Bedroom Oceanfront

10/10 Exceptional

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 742 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View Kitchenette

Suite, 1 Bedroom, Garden View

1 Bedroom Banyan View Kitchenette

10/10 Exceptional

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 606 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Banyan View

Junior Suite

1 Bedroom Banyan View

8.5/10 Very good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean Front

Premium Room, Oceanfront

Premium Ocean Front

10/10 Exceptional

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
  • 376 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront

Desk, laptop workspace, iron/ironing board, rollaway beds

Oceanfront

9/10 Wonderful

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Oceanfront (No Balcony)

Superior Room, Garden View

Oceanfront (No Balcony)

8.4/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 347 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Pool
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Free WiFi
Restaurant
8.2 out of 10, Very good, (1151)
The price is CA $220
CA $322 total
includes taxes & fees
Jun 16 - Jun 17
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About the area

Hilo

Castle Hilo Hawaiian Hotel is located in Keaukaha, a neighborhood in Hilo, and is next to a golf course and by the ocean. Hilo Shopping Center and Hilo Farmers Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Wailuku River State Park and Kaumana Springs Wilderness. Panaewa Rainforest Zoo and Pacific Tsunami Museum are also worth visiting. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Visit our Hilo travel guideOpens in a new window

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk
  • Coconut Island Park - 7 min walk
  • University of Hawaii at Hilo - 5 min drive
  • Port of Hilo - 6 min drive
  • Carlsmith Beach Park - 8 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Verna's III Drive Inn - ‬11 min walk
  • ‪Hula Hula's - ‬5 min walk
  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hilo Bay Cafe - ‬10 min walk

About this property

Castle Hilo Hawaiian Hotel

Hotel located in Keaukaha
Located close to Port of Hilo, Castle Hilo Hawaiian Hotel provides 18 holes of golf, a terrace, and a coffee shop/cafe. The on-site restaurant, WSW The Steakhouse, offers breakfast and dinner. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and a front-desk safe
  • An elevator, a vending machine, and a gift shop
  • Guest reviews say good things about the dining options, beach locale, and convenient parking
Room features
All 286 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak well of the clean, spacious rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • iCafe/Waioli Lounge
  • WSW The Steakhouse

Things to do

  • 18 holes of golf
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35.39 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Castle Hilo Hawaiian Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Castle Hilo Hawaiian Hotel?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Castle Hilo Hawaiian Hotel on Jun 7, 2024 start from CA $230.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Castle Hilo Hawaiian Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Castle Hilo Hawaiian Hotel?

Self parking is free at this property.

What time is check-in at Castle Hilo Hawaiian Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Castle Hilo Hawaiian Hotel?

Check-out is at noon.

Where is Castle Hilo Hawaiian Hotel located?

Located in Keaukaha, this golf hotel is steps from Hamakua Heritage Corridor and Naniloa Country Club. Liliuokalani Park and Gardens and Coconut Island Park are also within 10 minutes.

Castle Hilo Hawaiian Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 478 out of 1041 reviews" "
Rating 8 - Good. 328 out of 1041 reviews" "
Rating 6 - Okay. 148 out of 1041 reviews" "
Rating 4 - Poor. 50 out of 1041 reviews" "
Rating 2 - Terrible. 37 out of 1041 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Marie louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make you feel like home
Stayed 2 nights in May 2024

6/10 Okay

Amy

Stayed 1 night in Jun 2024

8/10 Good

Nicole

Disliked: Cleanliness, property conditions & facilities
Room had lots of mosquitos. Most likely because of the bayan trees along the drive. Swimming pool positioned in a wierd location. Ferral cats every where.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sharlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at front desk were friendly, efficient and polite. The room was clean.
Stayed 3 nights in May 2024

6/10 Okay

Pascal

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms are outdated, really need to be renovated.
Stayed 2 nights in May 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
When checking in was not given all the information about what was or was not included in our stay. Our room was not cleaned once while we stayed here, we were told after the fact that they clean rooms every 2nd day but our was never cleaned during our stay even though our booking said that house keeping was daily and sheets and towel were on request. Our room was run down and had mold on the walls, the shower curtain was to short for the shower so the water would just pour out onto the floor and we had to use our towels to clean up because we were not provided house keeping. There is no room safe but you can leave stuff at the front desk if they remember to lock it for you after you leave. Over all the staff we dealt with were very incompetent and didn't seem to know how to do there job. Would not recommend this hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Morris, Fairfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was the bathtub drain which was unacceptably slow. Otherwise, we enjoyed our stay here.
Stayed 3 nights in May 2024

10/10 Excellent

Richard

Travelled with family, Travelled with partner
Beautiful location within 10 mins of both the airport and downtown Hilo.
Stayed 2 nights in May 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great! Delicious continental breakfast, coffee in room, Hawaiian toiletries. Japanese Garden walking distance! Poke walking distance. Omg forgot to mention the ocean and pier walking distance!!
Stayed 2 nights in May 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views
Stayed 1 night in May 2024