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Grand Wailea Maui, A Waldorf Astoria Resort

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On the beach, scuba diving, snorkeling, kayaking
9 outdoor pools
9 outdoor pools
9 outdoor pools

Overview of Grand Wailea Maui, A Waldorf Astoria Resort

Grand Wailea Maui, A Waldorf Astoria Resort

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
3850 Wailea Alanui Drive, Kihei, HI, 96753

Explore the area

  • Popular LocationShops at Wailea7 min walk
  • Popular LocationUlua Beach14 min walk
  • Popular LocationUlua Beach Park15 min walk
  • AirportKahului, HI (OGG)29 min drive

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About this area

Kihei

Located in Kihei, Grand Wailea Maui, A Waldorf Astoria Resort is next to a golf course and on the beach. Wailea Blue Golf Course and Wailea Gold Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ulua Beach Park and Ulua Beach. Parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
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Map

What's nearby

  • Shops at Wailea - 7 min walk
  • Ulua Beach - 14 min walk
  • Ulua Beach Park - 15 min walk
  • Polo Beach - 3 min drive
  • Wailea Beach - 4 min drive

Getting around

  • Kahului Airport (OGG) - 29 min drive

Restaurants

  • Bistro Molokini — 1 min walk
  • Grand Dining Room — 1 min walk
  • Humuhumunukunukuapua'a — 6 min walk
  • Longhi's Wailea — 7 min walk
  • Tommy Bahama's Tropical Cafe — 7 min walk

About this property

Grand Wailea Maui, A Waldorf Astoria Resort

Upscale resort on the beach, with 9 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Wailea Maui, A Waldorf Astoria Resort's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 776 rooms boast deep soaking tubs and offer free WiFi and furnished lanais. Free wired Internet and 24-hour room service are standard, as are LED TVs with digital channels.
Grand Wailea Maui, A Waldorf Astoria Resort offers 776 air-conditioned accommodations with DVD players and video-game consoles. Rooms open to furnished lanais. Beds feature premium bedding. 37-inch LED televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Kihei resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Grande has massage/treatment rooms. Services include deep-tissue massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 45 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 35-49 per person
  • 6 restaurants and 1 coffee shop/café
  • 2 poolside bars, 5 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 9 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Fitness center
  • Full-service spa
  • Kayaking
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Portuguese
  • Spanish

Business services

  • Business center
  • Conference space (28000 square feet)
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 37-inch LED TV
  • Digital channels
  • DVD player
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Furnished lanai

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Slippers

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Family-friendly
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Guest rating 4+
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Hotel resort
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Policies

Check-in

Check-in from 4:30 PM - midnight
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 45.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 35 and USD 49 per person (approximately)
  • Self parking fee: USD 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W58813782-01
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Wailea Waldorf Astoria Resort
Grand Waldorf Astoria Resort
Grand Wailea Waldorf Astoria
Grand Waldorf Astoria
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui
Grand Wailea A Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria Resort
Grand Maui Waldorf Astoria Resort
Grand Wailea Maui Waldorf Astoria
Grand Maui Waldorf Astoria
Resort Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Kihei Grand Wailea Maui, A Waldorf Astoria Resort Resort
Resort Grand Wailea Maui, A Waldorf Astoria Resort
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea A Waldorf Astoria Resort
Wailea Maui Waldorf Astoria
Wailea Maui, A Waldorf Astoria
Grand Wailea Maui, A Waldorf Astoria Resort Kihei
Grand Wailea Maui, A Waldorf Astoria Resort Resort
Grand Wailea Maui, A Waldorf Astoria Resort Resort Kihei

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 638 out of 991 reviews
5 - Excellent 64%
Rating 4 - Good. 224 out of 991 reviews
4 - Good 23%
Rating 3 - Okay. 78 out of 991 reviews
3 - Okay 8%
Rating 2 - Poor. 37 out of 991 reviews
2 - Poor 4%
Rating 1 - Terrible. 14 out of 991 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for our family and young granddaughter to vacation after being indoors for so long during the Covid lockdowns. We would go again !
Stayed 5 nights in Sep 2021

1/5 Terrible

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Best hotel in Maui. Just not now. Under construction. Literally. The extent of the ongoing work at the hotel makes this a sad and depressing stay. The Hotel is empty. Staff scarce. One thing is still the same: the price. Go to the Andaz until Grand Wailea is finished with construction.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very noise due to renovations. Lacking dining options.
Stayed 7 nights in Aug 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a Waldorf Astoria standard at all. from the moment we checked in the lady behind the counter asked us for extra unnecessary information about Covid vaccine and testing!! We asked our other group that were with us and said no no one ever asked for anything from them !!!They provide you with wrist bands for your stay, I happen to miss place mine because I couldn’t sleep with it and they gave me and my kid such a hard time and told us we cannot use to pool or the common area because I lost my wrist band. Imagine from supposedly a kid friendly hotel with all the pools You have to tell your child just because you misplaced your wristband we cannot go to the pool for the entire rest of our stay. Contacted management spoke with Moe and Jonathan. Laurie which seemed to me the manager of pool area was the worst! they were supposed to contact me, never contacted back. Super poor management and non friendly staff. At the pool there are limited chairs to sit. They give you a limited time to sit by the pool if you’re not around I’ll take your stuff away. Never going back.
Stayed 5 nights in Aug 2021

2/5 Poor

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I didn’t like the hotel…it’s outdated. Small rooms and poor condition. At the pool area most of the seats around the pool area are cabanas that you have to pay for ..half of the free chairs have no umbrellas. On top of that you have to wake up early to get a chair and then not be away from the chair more than 30 mins or you loose it…what a vacation!!!!The manager at the pool area is very rude. I don’t recommend this hotel. Personally will never go back.
Stayed 5 nights in Aug 2021