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Reviews of Motel 6 Frederick, MD - Fort Detrick

2 out of 5
Motel 6 Frederick, MD - Fort Detrick
999 West Patrick Street, Frederick, MD

Reviews

6.4
Rating 10 - Excellent. 120 out of 669 reviews" "
Rating 8 - Good. 188 out of 669 reviews" "
Rating 6 - Okay. 165 out of 669 reviews" "
Rating 4 - Poor. 79 out of 669 reviews" "
Rating 2 - Terrible. 117 out of 669 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Allan

Travelled with partner
Close to Highway to Naltimore
Stayed 1 night in Mar 2024

2/10 Terrible

Leonid

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
First room the heat wasn't functioning at all - we waited a while hoping it would warm up but had to ask for a different room. The front desk was not apologetic at all and grudgingly gave us another room. - this room was dirty - no one even used the shower because of how dirty it looked. we were just glad for a bed and heat at that point and just didn't want to talk to the staff at the front desk that were rude at best.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 17, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Dywan

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness
The first room has no remote control for the tv and after the 3rd visit to the front desk we were given a new room. The second room' s bathroom wasn't as nice and we could not control the heat. The wall thermostat allowed only 66 and 83 degrees. It was too hot. The key was very difficult to allow us to enter the second room' but a manager was walking her dogs and got it open after much difficulty.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Robert, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Good

Gabriel

Stayed 1 night in Dec 2023

4/10 Poor

Susana

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was clean and meet the expectations
Stayed 1 night in Nov 2023

6/10 Okay

Robert

Disliked: Cleanliness, property conditions & facilities
The room had a heavy tobacco odour, despite this being a non-smoking property. I know it's hard to police the guests, but still, don't pass the problem on to future customers. the stink gets in to all fabrics, so a deep cleaning is needed on all bedding and drapes.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Okay

Bob

Business traveller
Upon entering my room I found 2 workers sitting on the beds and another in a chair. They were eating their mid afternoon lunch. The room reeked of greasy food. Got them out and stored my luggage and rushed off to a meeting. All done with motel 6
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Bob,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

2/10 Terrible

Latasha

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was just filthy. Gnats and large flies all over the room. The heater did not work and it was 40 degrees outside. The tub had streaks of scum in the walls and the sink had visible mildew on it. And the cherry on the top…there was a used soap bar in the shower with hair on it. I stayed about a month ago and the room was decent. This appeared to have been a cleaning issue, minus the broken heater.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 27, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

Brigid

Liked: Staff & service, property conditions & facilities
Really nice courtyard area. Room was clean and large, sparsely furnished. Make sure to bring your own toiletries!
Stayed 1 night in Sep 2023
Response from Nancy Y. on Oct 18, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Luis

Stayed 1 night in Sep 2023

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall, a nice place, better than it used to be.
I was at this location several years ago and it was not good. It is much better now. Seems the rooms were renovated. The rooms are newer/nice and clean, yet showing signs of needing some upkeep. No biggie but. I checked in at night, i turned on the light switch near the entrance door, It did nothing. I had to open the room curtain to get outside light in to see where I was going in the room to find a light switch, no tissue dispenser, no tub stopper, no shampoo, just soap, an electrical outlet loose from the wall and one did not work, but other than those things, it was fine, nice & clean and served its purpose.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 11, 2023
Hi Steve, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Kevin

Stayed 8 nights in Sep 2023

8/10 Good

Charles

Liked: Cleanliness, amenities
there wasn't a microwave or a refrigerator in the room so I couldn't keep stuff cold The lighting was horrible i couldn't really control the thermostat but I like the room cold so that is a plus It was quiet this time around nobody was being loud or obnoxious
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Charles, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice and clean very happy too stay,do think ice makers need looked at
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Check in is easy and quick and staff is Is efficient and polite.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Nathaniel,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Terrible

Abdourahmane

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Drove from Indianapolis, IN to Frederick, MD on August 17 2023. Stayed in room # 205 and cockroaches are all over place. That’s disgusting. Be aware not to leave your luggages on the floor otherwise you'll transfer the cockroaches to your own home. To be safe I end up treating all my luggages and clothes before taking them home. This is the last time I'm staying at this Motel 6. Can you imagine that there's no microwave in the room and the lobby microwave is so tiny that a full plate can barely fit in. This place need a new management, one that will take the business seriously. Until then, no one should stay there for sanitary healthy reasons.
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 7, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Doesn't quite meet expectations
The photos on the website did not match the property. I was disappointed to find burn holes in the bedding, no fridge or microwave, and no complimentary toiletries other than one Motel 6 bar soap. However, the room was incredibly clean! The housekeeping staff needs a raise!
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Aug 9, 2023
Hi Traveler,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

4/10 Poor

Ann

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom oom had no exhaust fan and the entire bedroom felt constantly wet, no matter how much the air conditioning was on.
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on Jul 28, 2023
Hi Ann,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

garry

Stayed 1 night in Jul 2023

6/10 Okay

David

Travelled with family, Travelled with partner
Liked: Cleanliness
The room itself was decent. Clean. Had a light switch that did nothing. Part that ruined the stay was the person next door played loud music all night - the same song and tried to rap it too. Called the desk in the morning, apparently it's not the first complaint. The guy tried to intimidate us when we left. I won't hold it against the chain of used another motel 6, but will hold it against this one for allowing someone like that to stay. Also the moto of "leaving the light on for you" is true. They were off and it was dark when we checked in. Trying to find the lights was a pain. Also the TV doesn't have channel options.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jul 13, 2023
Hi David, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

6/10 Okay

SANDI

Liked: Cleanliness, staff & service, property conditions & facilities
friendly, effecient staff, clean room and facility. I didnt appreciate seeing a multicolored 'pride flag' in the lobby and the absence of the 'American' flag. Both or neither please.
Stayed 1 night in Jun 2023

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful stay minus a couple monor inconveniences
Light switch by the door didn't control anything and the toliet flap hits the float so you have to take off the lid every time you flush. Otherwise, it was comfortable and what we needed to get a few hours of rest.
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jul 6, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Michael

Stayed 1 night in Jun 2023

4/10 Poor

Janki

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
There was no shampoo, not enough soap, towels were dirty there were hair everywhere, need it pest control service.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 16, 2023
Hi Janki, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

8/10 Good

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Most everything was fine. Was quiet until loud talking near my room in the middle of the night, woke me up. Also I bought my laptop but no wifi in room. There was something in the lobby....but I saved enough $ on my bill to treat myself to some good meals later that day!!
Stayed 1 night in May 2023
Response from Brand Experience Team on Jun 7, 2023
Hi Diane, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 Okay

Jessica Tracy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

William

Stayed 2 nights in May 2023

2/10 Terrible

Antoinette

Stayed 5 nights in May 2023

8/10 Good

Jeanie

Liked: Staff & service, room comfort
Friendly-but needs some cleaning
Friendly staff, but rooms were a bit dirty with stains on the covers and a good amount of dirt built up in corners.
Stayed 2 nights in May 2023
Response from Brand Experience Team on May 16, 2023
Hi Jeanie,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

6/10 Okay

Lenora L

Disliked: Cleanliness, staff & service, amenities
Stayed 4 nights in Apr 2023

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good laundry room
Stayed 1 night in Apr 2023
Response from Nancy Y. on May 5, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2023

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if possible.
The bathroom floor was not clean, the heat did not work. When I queried the desk clerk she replied ‘I don’t know how it works I don’t go to the rooms’. She did give me another blanket though. Never again.
Stayed 1 night in Mar 2023
Response from Brand Experience Team on Mar 29, 2023
Hi Daniel,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a nice stay.
Stayed 1 night in Mar 2023
Response from Nancy Y. on Mar 17, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Paul

Disliked: Cleanliness, room comfort
Questionable stay
The bed was flat, no comfort at all, was like sleeping on plywood. The floor was sticky for some reason not known. The attendant on check in was rude.
Stayed 1 night in Dec 2022
Response from Brand Experience Team on Jan 4, 2023
Dear Paul,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.

6/10 Okay

Dan

Stayed 1 night in Dec 2022

8/10 Good

Vivian

Stayed 1 night in Oct 2022

2/10 Terrible

Paul

Disliked: Staff & service, amenities, property conditions & facilities
Room was filthy. They double booked our room so as were sleeping someone came in. Worst experience from a motel ever
Stayed 1 night in Oct 2022
Response from Nancy Y. on Nov 15, 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Adriane

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2022
Response from Nancy Y. on Nov 15, 2022
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

Kevin

Travelled with family
Liked: Staff & service, property conditions & facilities
It was good
Stayed 1 night in Oct 2022
Response from Nancy Y. on Nov 15, 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

robert

Travelled with family and small children
Disliked: Staff & service
Place was ok front desk staff did not wanted to be there terrible attitude un friendly.
Stayed 1 night in Oct 2022
Response from Nancy Y. on Nov 15, 2022
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Sayed y

Liked: Staff & service
High traffic area with lots of squatters in the holte/motel.
Stayed 1 night in Jul 2022

4/10 Poor

Meredith

Travelled with family
Smokers paradise
All places to stay in or around DC are an absolute ripoff - this Motel 6 would be a $50/night stay at any other place in the country. Of course our room smelled like smoke, but why would a non-smoking room smell like smoke, am I right? Everyone I ran into was smoking - cigarette butts all over the grounds, hallways, parking lot. This is a no frills stay for $90+/night, TV would glitch out, wifi would not connect with any of our devices. If you are desperate and/or smoke, stay here.
Stayed 1 night in Jul 2022

2/10 Terrible

John

Stayed 1 night in Jul 2022

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction and a bulldozer working away all day in the parking lot not conducive to relaxation! Rooms are not clean. Visible dirt on the floors and many long dark hairs and more dirt in nearly every corner . First room I was given had an oversized shower and no one gave me any special instructions. The entire room flooded, all the way to the front door. I was fortunate to not have anything on the floor or it would have been ruined
Stayed 2 nights in Jul 2022

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good experience
I reserved a handicapped accessible two bed room. Was given a room on the second floor. The only first floor accessible room available was a single bed room that reeked of cigarette smoke. Cancelled reservation for next weekend and will be booking elsewhere.
Stayed 1 night in Jul 2022