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"Amazing stay."

"Excellent hotel"

"a cozy and nice.hotel to stay"

"The staff was very nice and helpful and the place was beautiful. Would recommend buying mosquito repellent in advance as the outside was swarming"

"The room was amazing since we had the private onsen. The room was large and filled with amenities."

"Wonderful stay in a nice room with bath on deck. Food was enjoyable"

"Clean and well maintained. Excellent buffet!"

"We love our private onsen. Beautiful property, very close to the Ropeway and Sight Seeing Cruise port. Not much of anything else!"

"The best Ryokan in Hakone."

"Great location and views of Lake Ashi. Close to bus station and 7-11. Great place to stay and very comfortable beds. Would definitely recommend and would return when visiting Hakone."

"Great location"

"The onsens and meals were very nice. It was an excellent experience of staying in a traditional ryokan. A bit of a hike if you walk up the to the ryokan from the train station and taxis are practically not present, luckily you can leave your luggage at the ryokan before check in and go explore the town"

"Beautiful location"

"This is a true 5-star hotel and I highly recommend it. Yes, it is expensive but is a beautiful hotel with and excellent staff and delicious food."

"Room had great view Amenities and staff excellent"

"Love this place, so beautiful, Japanese style."

"Exceptional place to stay in Hakone, Highly recommended, a lot of things to do for kids including the indoor water park - only giving 4 out of 5 stars due to early check out times, we requested for 10-15 mins extra but was told we have to pay, Apart from that an excellent place, will stay again here"